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it seems to me that with todays young grammar and punctuation is a skill that is way beyond their competence they seem unable to grasp even the basic use of the fullstop or the comma never mind the use of capital letters to ask the poor dears to use a colon or semicolon would be like asking them...

I fear you may be a victim of built-in-obsalecense. Laptops are superseded within a year or two and parts production stops. Your best option is to trawl online auction sites looking for another laptop of the same model that you can cannibalise for the parts.

Fingers crossed then. Be sure not to change more than one thing at a time though, your troubleshooting needs to be a step-by-step approach testing one thing at a time. If it does turn out to be the RAM ask PCS to replace both sticks with a pack of two matched sticks (they'll probably do that...

Having looked through your logs I think you best nest step is a proper RAM test. I can see that you have already run the Windows Memory Diagnostic (which is not terribly thorough) but you should run a more reliable tool. My basis for suggesting this test is that there are no obvious reason in...

As above, plus there is not Factory Reset option on PCS builds. Again as above, you need a full clean reinstall of Windows.

If you're not really well versed in computers and such then this was a tad unwise.... Unless you know exactly what is still running and you KNOW you can safely interrupt it then it's much wiser to wait and let the process complete.

Can you please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any...

What's in that link you provided? Can you make it public please?

It might be worth removing the M.2 card you added (and any other hardware changes you may have made) and verify that the problem remains. If it does I would suggest you contact PCS. I'm happy to help, but it's in your interests to report problems to PCS as soon as possible to ensure that the...

It's not pagefile.sys that's removed when you use that powercfg command, it's hiberfil.sys. The pagefile.sys file is the paging file and you absolutely want that! I run my PC 24x7 and always have, with every PC. I use the overnight to schedule the various backups that I do every night. The...

As long as you follow the instructions and don't rush, a BIOS update is a simple process. The biggest fear is a power cut during the update, that could brick the PC. It's one of the reasons my PC is powered through a UPS.

RAM in use is a totally meaningless value, the Windows memory manager is extremely good at managing RAM. It's designed to use as much RAM as it can - you paid for it so Windows will try and use it for you - but it's very reactive when demands are made for new RAM pages. Looking at RAM in use is...

That does tend to suggest that it's not the 580 card. There is no clear cut or obvious reason in the logs for the restart, but I've spent some time this morning going carefully through your logs looking at all of the restarts and trying to find a pattern. One thing I did find is a single WHEA...