Optimus V Fan Noise

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Marco1227

Active member
rav007 said:
I think voiding the warranty certainly is an issue to delve into but this isn't a hacked bios that sparky has linked. It is from a re-seller who looks like they are one step ahead of PCS with a fix. I don't think we have been left to our own devices though, I don't think any decent company would supply a product that they know has these issues and not offer a fix I just think the fix is taking time. It sounds like a simple solution either ramp down the fans top speed or gradually increase speed but what a lot of people won't realise is although they say it is a simple bios option, it isn't. It requires revision of a hardware-software-hardware interface which is the temp sensor sending the system a message sending the fans a message. At the moment the sensors say "toasty" and the fans say "game on!" and no idea why it goes on when idle, but for clevo to give us 3 or 4 variable speeds they need to find the appropriate temps for each speed of both GPU and CPU to initiate and make sure the laptop is still safe so it isn't an easy job really and could require trial and error. And ultimately it can turn out that having variable speeds is ineffective because effective heat dissipation could require a minimum air flow under which it is almost irrelevant having a fan is irrelevant. I have gone much deeper into the problem but I am just thinking as an engineer but just wanted to give some idea as although it looks like nothing is happening, it is probably because this forum always so active it gives the perception that a lot is said and not much is done.
Taking a breather, onto your other question, I don't have this laptop yet but I am definitely buying it. Clevo have a nice laptop build. Thinking "bang for buck" this laptop is the best one I have seen and I have been looking for over 4 months. To get a similar spec from a named brand costs at least 200-300 more (MSI, Toshiba), and that excludes premium named brands which you can add 500-1000 (alienware, Razer) for the same spec.
Here is a point I made in another thread too, someone suggested getting a vortex iv le because of an extra fan, different chassis and option to upgrade gpu but the vortex iv le is tagged "extreme gaming" and the base gpu in that is 765m like the optimus v so that implies PCS/Clevo consider the 765m entry level extreme gaming making this laptop a steal. Also the fact that the optimus v has 2 HDD bays without sacrificing the optical is a massive bonus as is 3 ram slots. For people who don't really understand the significance of 2 HDD bays, the best setup is a boot ssd with the OS, and a mass storage hdd for drive 2 giving you speed and size. Also with msata caching available you can install an msata which can take your most common applications you use and cache them so they are also quick. It feels like a safe option for the next 3 to 5 years for gaming, 5+ for general laptop use and for a price mark in the 700-800 region it will be more cost effective than a basic highstreet laptop that doesnt cost much but doesnt last long either. Long story short the fan issue is fixable and far outweighed by the sheer impressiveness of this build for the price
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I think you are 100% right on everything. I cannot judge the complexity of the fan problem as I am not an engineer but I am sure there will be a fix available soon. I am far less negative now that I was when I first start reading the forum.
This llaptop specs are really awsome. By comparison, the new toshiba series is at least 200-300 pounds more expensive without such an impressive setup. So value for money is top.
My decision to order it was driven exactly by the same consideration you mentioned in your post, double HDD, top GPU.
I will post a full review with youtube video when I receive the laptop, so people will be able to assess better what their are buying.
One small thing about this forum, it is populated by very competent people.
 
B

bully

Active member
Akerific said:
Update: The firmware has done nothing to my laptop, i've checked it's fully working but the fan is still going on while idle at high speed.
And Pcspecialist are ignoring me on asking about the Bios fan fix, All hope has now flushed away - guess i gotta deal with it
only way i can get it to stop after gaming is by shutting the lid and making it go sleep then open it again, but as you can imagine this is frustrating is you're doing work.
Click to expand...

That' strange it hasn't worked for you mate.As i say mine is a alot more quieter.Which model is your motherboard out of curiosity,cpu etc.
 
Akerific

Akerific

Silver Level Poster
bully said:
That' strange it hasn't worked for you mate.As i say mine is a alot more quieter.Which model is your motherboard out of curiosity,cpu etc.
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I'm going to fully test the fan today at all it's limits and see how it goes properly
so far it's quiet! so good news maybe it just needed a restart
 
F

fancellu

Bronze Level Poster
Its just all very disappointing. When I get a new laptop, and not a cheap one, I expect it to work properly. Call me old fashioned.

Why are they selling these with this known issue?

So, for those who said, would you buy one even with the fan issue, my answer would be no. Could not recommend the laptop or PCS.
 
Akerific

Akerific

Silver Level Poster
fancellu said:
Its just all very disappointing. When I get a new laptop, and not a cheap one, I expect it to work properly. Call me old fashioned.

Why are they selling these with this known issue?

So, for those who said, would you buy one even with the fan issue, my answer would be no. Could not recommend the laptop or PCS.
Click to expand...

I agree the laptop should be in working order, when i received mine it was faulty as hell and had to be repaired 3 different times!
But atleast it eventually got sorted
 
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R

rav007

Enthusiast
fancellu said:
Its just all very disappointing. When I get a new laptop, and not a cheap one, I expect it to work properly. Call me old fashioned.

Why are they selling these with this known issue?

So, for those who said, would you buy one even with the fan issue, my answer would be no. Could not recommend the laptop or PCS.
Click to expand...

Well it probably wasn't a known issue from day 1 and in some respect it may not even have been classed an issue. It looks like a solution as the optimus iv had known heat dissipation issues they obviously changed the fan to make it cooler. I wouldn't be pessimistic about it I know some people have other more dramatic issues too but these are isolated incidents to probably a low percentage of total builds. Also the forum is only populated with people who have questions and problems so theres probably a lot of people out there that are okay with their laptops too. PCS will find a solution I am convinced of it as the fix is very feasible, especially as there are people from PCS on this forum who have this laptop too and why would they want to live with this problem? its an added incentive. I am pretty impressed by PCS's service and after service available which is more than I can say about any highstreet shop and more comparably, dell. This laptop build is sold by other companies and theirs have the same issue and so their customers will be in the same boat, there will be plenty of pressure on Clevo from all sides to get a fix so I doubt they will be wasting much time.

From my perspective, the price of this laptop would make the fan tolerable because I can live with a semi-loud fan (assuming it does go quiet after time) and I would find a workaround for a laptop with a great GPU, CPU, 2HDD bays and optical, 3 ram slots, msata and fhd screen. I would hate to have a laptop that sits at near melting/shutdown temperatures
 
Akerific

Akerific

Silver Level Poster
Update: Laptop has been silent all day, apart from gaming obviously, Seems to have worked! wonderful :D The fan only seems to power up for a few seconds(not sure if long enough to cooldown) although the temps are at 70c is that normal?
But atleast it's better than non stop idling fan ;p

And just incase it starts overheating is there a way to rollback the firmware?

Seems the fan will kick in as soon as it hits 70c and stops at 65c so if these temps are good i'm set
(note these are the temps when on an MMORPG and youtube)
 
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Akerific

Akerific

Silver Level Poster
acffordyce973 said:
70C? Ouch. I've only rarely seen my GPU go above 60. Playing Payday 2 and it's only went to 53 tops. Cores are sitting between 43 and 49.
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What Paste you using?

Okay on speedfan atm it says

GPU: 52C
HD0: 40c
Temp1: 66
Core0: 52
Core2: 53
Core3:45

At most Temp1 will CAP at 70c then the fan will kick in and cool it down ASAP.
 
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vanthus

vanthus

Member Resting in Peace
Akerific said:
Update: Laptop has been silent all day, apart from gaming obviously, Seems to have worked! wonderful :D The fan only seems to power up for a few seconds(not sure if long enough to cooldown) although the temps are at 70c is that normal?
Click to expand...
I wouldn't think 70C is anything to worry about.
 
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B

bully

Active member
Akerific said:
Update: Laptop has been silent all day, apart from gaming obviously, Seems to have worked! wonderful :D The fan only seems to power up for a few seconds(not sure if long enough to cooldown) although the temps are at 70c is that normal?
But atleast it's better than non stop idling fan ;p

And just incase it starts overheating is there a way to rollback the firmware?

Seems the fan will kick in as soon as it hits 70c and stops at 65c so if these temps are good i'm set
(note these are the temps when on an MMORPG and youtube)
Click to expand...


glad it's working for you,if you're refering to the cpu temp being 70,then that's fine as i think the t junction is 100.I have to agree that it's bad we have had to sort this issue for ourselves.I'm still waiting for pcs to send me the update for my hotkeys fix for windows 7.My brightness is on full and doing my eyes in.
 
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J

james86

Member
I haven't been doing anything demanding (but the fan used to kick in regardless). Here are my speedfan temps:

GPU: 50C
HD0: 39c
Temp1: 54
Core0: 38
Core2: 32
Core3:33
 
Akerific

Akerific

Silver Level Poster
james86 said:
I haven't been doing anything demanding (but the fan used to kick in regardless). Here are my speedfan temps:

GPU: 50C
HD0: 39c
Temp1: 54
Core0: 38
Core2: 32
Core3:33
Click to expand...

Mine when idling now are

GPU:46C
HD0:41
Temp1: 53c
Core0:40
Core1:36
Core2: 37
COre 3:36
This is just with steam up and youtube.
 
S

srijanshri

Member
My Optimus V is bugged with the same problem. The fan goes mad without any obvious reason and definitely while installing a software, irrespective of the file size being dealt with. PCS say it is now a recognised bios problem in Optimus V and sending an update on a usb stick. They also claim that it has resolved the problem for many customers. Fingers crossed.
 
M

Marco1227

Active member
srijanshri said:
My Optimus V is bugged with the same problem. The fan goes mad without any obvious reason and definitely while installing a software, irrespective of the file size being dealt with. PCS say it is now a recognised bios problem in Optimus V and sending an update on a usb stick. They also claim that it has resolved the problem for many customers. Fingers crossed.
Click to expand...

Seems that the bios update + firmware update is going to make things better.

By the way, today there is a new review of the 17" at PCADVISOR.

http://www.pcadvisor.co.uk/reviews/laptop/3465294/pc-specialist-optimus-v-review/?tab=verdictTab#top
 
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