phil0sophy
Bronze Level Poster
Yeah we did that before over the phone and it was still hitting 90 and above under full load.
Quite disappointed with the service I have received with PC Specialist (RESOLVED)
- Thread starter phil0sophy
- Start date
Yeah we did that before over the phone and it was still hitting 90 and above under full load.
There is something going awry if the CPU is hitting 90 degrees when gaming. It's unlikely that a game which will push the CPU that much, which means your CPU is overheating due to the temperature difference inside/outside the case. Or was the 90degrees when gaming a report of your temperature?
I'd still suggest giving what tom suggested a try, even though you've already tried it. You should NOT hit 90 degrees under full load on stock frequencies.
I'd still suggest giving what tom suggested a try, even though you've already tried it. You should NOT hit 90 degrees under full load on stock frequencies.
phil0sophy
Bronze Level Poster
Just spoke to Jack on the phone and was very helpful, its going back in again for RMA and hopefully this time it can be sorted once and for all thank you Jack.
phil0sophy
Bronze Level Poster
This is a new cooler only just put on during the RMA before I had a H100
phil0sophy
Bronze Level Poster
Still had the same issue with the old cooler though to be honest.
Boozad
Prolific Poster
You said it was fine for a couple of months? Maybe the old cooler packed up and the new one just hasn't been 'broken in' yet? I don't know, just remember reading something similar a week or two ago.
phil0sophy
Bronze Level Poster
It was stable at 4.6ghz until we changed the ram to xmp then it became unstable and no matter what we did after that it still kept hitting 90, I spoke with jack on the phone anyway and he told me at 4ghz with my particular setup I should not be hitting these kind of temps so hopefully it will be sorted in the next day or two, said he is going to swap out the components and look at it himself.
phil0sophy
Bronze Level Poster
Ok just for reference this are the temps after running prime 95 small ftt test for 3 mins...
These are the temps after 10 mins gaming
If I run prime 95 for more than 10 mins I am hitting 90 and the room temperature here is 22 degrees, I cannot even really show and accurate representation of temperatures because once one of the cores hits 90's the throttle kicks in and they stabilize which has a huge performance impact on whatever I am doing (gaming at this point in time)
This is with the clocks at 4Ghz and the ram at 1600
You can imagine after 30 mins what the temps are.
These are the temps after 10 mins gaming
If I run prime 95 for more than 10 mins I am hitting 90 and the room temperature here is 22 degrees, I cannot even really show and accurate representation of temperatures because once one of the cores hits 90's the throttle kicks in and they stabilize which has a huge performance impact on whatever I am doing (gaming at this point in time)
This is with the clocks at 4Ghz and the ram at 1600
You can imagine after 30 mins what the temps are.
phil0sophy
Bronze Level Poster
I received my RMA back today however it is going back again for another RMA so I will update once it comes back again and let you all know.
Pretty much this. 4.6GHz is going to be hot no matter what - although hopefully more like 80C than 90C. Plus depending on the individual chip you may not even be able to get it stable at those speeds.
However 4GHz is a fairly modest overclock so there really shouldn't be any stability issues and you have plenty of cooling to avoid it getting overly hot.
My first thoughts are that the cooling isnt working as it should. Either because the cooler itself isn't working properly or because the block isn't properly attached to the CPU.
phil0sophy
Bronze Level Poster
Is it possible that it could be an issue with the actual cpu itself do you think? Or maybe even the MOBO?
Yamikotai
Expert
Not if temperature is the issue, no.
I don't think temperature is the issue, just a symptom/side effect.
We'll replace the CPU when it gets back for good measure.
On that note...
We'll replace the CPU when it gets back for good measure.
On that note...
phil0sophy
Bronze Level Poster
I don't think temperature is the issue, just a symptom/side effect.
We'll replace the CPU when it gets back for good measure.
On that note...
Sounds like a plan feel a lot more confident now that you are overseeing the RMA and if it comes back like it was when it first came out to me then yes you will be very awesome indeed haha
phil0sophy
Bronze Level Poster
I have confidence in you :yes: just waiting for DPD to pick it up.
