Taken delivery of my new Optimus Pro XI last week and I'm having a massive issue with the wifi, my other two laptops gave the same speed when wired as they do on the wifi but this PRO XI gets appauling speeds. Currently downloading from steam at 382.9 kbps, normally this should be around >4.0MBs (comparing my other laptop), having reset the router, changed it. tried all channels on 2.4/5ghz nothing has worked.
Poor Wifi Speeds
- Thread starter MrHolmes
- Start date
SpyderTracks
We love you Ukraine
Can you post your full specs from the order page?
Sorry missed your post first time round:
| Chassis & Display | Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Six Core Processor 10750H (2.6GHz, 5GHz Turbo) |
| Memory (RAM) | 16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB) |
| Graphics Card | NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st Storage Drive | 1TB Samsung 860 QVO 2.5" SSD, SATA 6Gb/s (upto 550MB/sR | 520MB/sW) |
| 1st M.2 SSD Drive | 128GB ADATA SX6000 LITE M.2 2280 (1800 MB/R, 1200 MB/W) |
| Memory Card Reader | Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC) |
| AC Adaptor | 1 x 180W AC Adaptor |
| Power Cable | 1 x 1 Metre Cloverleaf UK Power Cable |
| Battery | Optimus Series 46WH Lithium Ion Battery |
| Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
|
| Sound Card | 2 Channel High Def. Audio + THX Spatial Audio |
| Bluetooth & Wireless | GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0 |
SpyderTracks
We love you Ukraine
That’s not the full specs, need to know if you ordered with windows or installed your own?
SpyderTracks
We love you Ukraine
Can you do a Speedtest at www.speedtest.net
First pic is current download speed on Steam, 2nd pic is what i'm seeing every time I try to load a page.
Wifi speed test - https://www.speedtest.net/result/9389801089
Wired Speed test - https://www.speedtest.net/result/9389816964
2nd laptop
Wifi test - https://www.speedtest.net/result/9389834048
Im 8feet away from my router, there is no electrical interference between my laptop and the router, the tests above are ran on the same channels one after the other. Both laptops have been tested on both 2.4ghz and 5ghz, consistently the Pro XI is miles behind.
Wifi speed test - https://www.speedtest.net/result/9389801089
Wired Speed test - https://www.speedtest.net/result/9389816964
2nd laptop
Wifi test - https://www.speedtest.net/result/9389834048
Im 8feet away from my router, there is no electrical interference between my laptop and the router, the tests above are ran on the same channels one after the other. Both laptops have been tested on both 2.4ghz and 5ghz, consistently the Pro XI is miles behind.
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SpyderTracks
We love you Ukraine
When you reinstalled windows how did you install drivers? Where did you source them?
SpyderTracks
We love you Ukraine
Ok, they may well be out of date.
It’s generally best to let windows update install drivers.
Have you got access to the router? Can you plug the laptop into LAN if you need to?
Updated through device manager for the latest drivers, this has made it worse.
I cannot permanently plug into the router no. For testing yes but permanently not a chance, not with 2 small wire loving children in the house
I am RMA'ing the laptop anyway due to the fan issue, this is just another thing thats making me rethink my choices and wondered if I could fix it all myself and not have to go through that process.
I cannot permanently plug into the router no. For testing yes but permanently not a chance, not with 2 small wire loving children in the house
I am RMA'ing the laptop anyway due to the fan issue, this is just another thing thats making me rethink my choices and wondered if I could fix it all myself and not have to go through that process.
SpyderTracks
We love you Ukraine
I just meant for testing, not permanently.Updated through device manager for the latest drivers, this has made it worse.
I cannot permanently plug into the router no. For testing yes but permanently not a chance, not with 2 small wire loving children in the house
I am RMA'ing the laptop anyway due to the fan issue, this is just another thing thats making me rethink my choices and wondered if I could fix it all myself and not have to go through that process.
If you go into device manager, delete the current wireless device and reboot. That will install the latest one, if not, youlll need to plug into the router and run windows update.
SpyderTracks
We love you Ukraine
There's an issue that needs fixing. It's not the fact that that's just how it works, there's something wrong that needs addressing.
But yeah, if you've got an RMA then might as well get PCS to troubleshoot.
ubuysa
The BSOD Doctor
Was that a clean install via bootable media deleting all existing partitions? If not then I would advise that you do that, it's the only reliable way to ensure that you have a fully clean system.
That you're getting BSODs strongly suggests that you don't have a clean system. Before RMAing any computer it's wise to clean install Windows to ensure it's not a software problem.
SpyderTracks
We love you Ukraine
How did you reinstall?