New PC gpu and cpu underperforming
- Thread starter Kickim
- Start date
Appreciate your help
Martinr36
MOST VALUED CONTRIBUTOR
Download a new copy of Windows using the Media Creation Tool to an 8GB (min) USB.
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).
jamiephillips909
Godlike
Read a intresting thread about framelock reducing the performance of cpu and gpu benchmarks dunno tho but worth mentioning
Thank you all for your replies. I will reinstall windows tomorrow. I would have done it today but unfortunately I have a faulty USB driver and need to buy another one. Also I want to update the temperature of my gpu. After a benchmark the temperature hasn't dropped the 65°C mark but after changing the power plan back to default settings and restarted the pc everything went back to 40-50°C. Should I be worried about that?
Update after I reinstalled windows:
PC has the same bad performances, windows up to date, nvidia and amd drivers intalled manually and up to date.
Results in Time Spy:
www.3dmark.com
PC has the same bad performances, windows up to date, nvidia and amd drivers intalled manually and up to date.
Results in Time Spy:
I scored 9 548 in Time Spy
AMD Ryzen 9 5950X, NVIDIA GeForce RTX 3090 x 1, 32768 MB, 64-bit Windows 10}
www.3dmark.com
SpyderTracks
We love you Ukraine
I would contact PCS then, there's something up with that although I'm stumped as to what it is.Update after I reinstalled windows:
PC has the same bad performances, windows up to date, nvidia and amd drivers intalled manually and up to date.
Results in Time Spy:
I scored 9 548 in Time Spy
AMD Ryzen 9 5950X, NVIDIA GeForce RTX 3090 x 1, 32768 MB, 64-bit Windows 10}
Well...about that. Some technicians from the support actually agreed with me to RMA it but I after I sent my application, it got rejected the next day for not having enough proof?? I quote:"Performance metrics not valid for a return, no hardware fault determined from the evidence provided". In the email they also suggested me to contact for further support.
In the application I have also included the benchmark results and specified that I have replaced the RAM.
I think that I should just probably give them a call. Using emails and messages seems to be not working very well for me so far. Hopefully they can help me out in the end. I paid quite a lot for this machine and I don't know what I would do if there are no possible solution...
Last edited by a moderator:
SpyderTracks
We love you Ukraine
Point them to this thread.
Last edited:
SpyderTracks
We love you Ukraine
You just book an RMA through your online account and copy a link to this thread to show the troubleshooting you've done.
Ah. Alright alright. Sorry I was confused. Thanks for all the help by the way
I know next to nothing about this but can the GPU be set up wrong? its running at less than half its speed it seems.
Or would it be more something is broken and its restricting it.
But having said that the CPU score is a tad low too.
What score do you get when running Port Royal?
Or would it be more something is broken and its restricting it.
But having said that the CPU score is a tad low too.
What score do you get when running Port Royal?
Could one of these be faulty?
Or would the card not work at all if only one cable was working.
Normally drivers
Hi there.
I haven't done port royal but had a look in fur mark and cinebench:
Furmark:
Cinebench: 24692(multicore score)
I was thinking about going back a previous version on Nvidia drivers but I am not sure if that is going to work
I will try and change their position on the psu. Maybe this will help??