Issues with GRAND THEFT AUTO V and DEFIANCE 17.3 - 980M - I7 4720HQ - 16GB

Fma965

Bronze Level Poster
Yeah the CPU is thermal throttling...

Vk6cEyz.png


This is on GTA V
 

Spuff

Expert
Hi thansk for the help i shall try all the things you said, just wanted to reply quickly to say i appreciate your help :) i'll let you know my result shortly... oh and yeah it does show 59hz not 60hz

GTA reports 59 as the maximum setting for my 60hz monitors. Apparently GTA asks Windows what the hz rate is and it's Windows that misreports it.
If you set v-sync in NVIDIA control panel rather than in-game you will run at 60fps. It seems to me that if a setting is available in both the game and NVIDIA control panel, setting it in the panel rather than the game makes the game run better.
 
Last edited:

Fma965

Bronze Level Poster
please see my previous post :) so how can i stop it thermal throttling?
 
Last edited:

micgup

Bronze Level Poster
Make sure you are using the latest version of Clevo hotkey software, go to Clevo website. Have a read on notebook review forum and research what you can do with your chip to under volt the core while maintaining it's performance. This will have quite a positive effect on dropping the temps. Other than that you may have to look at repasting the cpu heatsink, but if the laptop is under warranty I would contact PCS before doing that.

Mick
 

Fma965

Bronze Level Poster
Make sure you are using the latest version of Clevo hotkey software, go to Clevo website. Have a read on notebook review forum and research what you can do with your chip to under volt the core while maintaining it's performance. This will have quite a positive effect on dropping the temps. Other than that you may have to look at repasting the cpu heatsink, but if the laptop is under warranty I would contact PCS before doing that.

Mick

Maybe i'm going mad but i don't see any clevo hotkey download link on the clevo site?
 

Fma965

Bronze Level Poster
Thanks again, it's a p670SG but no drivers are there for it, i will try another similar model and see what happens

I've undervolted my CPU but it is still throttling... I guess i need to contact PC Specialist?
 

NilSatis

Bright Spark
Thanks again, it's a p670SG but no drivers are there for it, i will try another similar model and see what happens

I've undervolted my CPU but it is still throttling... I guess i need to contact PC Specialist?

I would.

That chip runs hot as standard and should not be throttling that much at those temperatures; which aren't particularly high to be honest. You shouldnt need to undervolt it, the biggest ceiling on those chips is the power draw and temperature so something is amiss. I take it you are using the laptop on a flat surface, or even better on a cooling pad? A repaste may help, but in this case if the machine is relatively new I would contact pc specialist and advise them of the issue. That chip has a temperature limit of 100 degrees, which it should not get anywhere near, but will run at at least 90-95 without throttling (you want to avoid this temp obviously). My older p150hm gets temps of 80-83 on gta v on the cpu (its sandy bridge) and displays no throttling. This game is heavy on cpu; and relatively light on gpu usage to a certain extent. My r9 290 runs at about 59-61 degrees which is low for that card.
 

NilSatis

Bright Spark
Clevo seem to suggest (with their shoddy website) that the drivers you need are the same as the ones for the P65XSE which I would check with PCSpecialist first. Here is the link to the drivers in any case if you want to try:

Clevo P65XSE Laptop drivers
 

Fma965

Bronze Level Poster
Further testing shows it throttles in The Crew as well and if this is how its suppose to be then this laptop is terrible, if it's faulty then i'm really annoyed as i just spent the past month getting my money back from DELL/Alienware for a faulty gaming laptop and now it seems i have another one.

Uploading a video....
 

Fma965

Bronze Level Poster
[video=youtube;MjLffboFXQ0]https://www.youtube.com/watch?v=MjLffboFXQ0[/video]

i think the video is slightly out of sync with the stats but you get the point.
 
Last edited:

micgup

Bronze Level Poster
On my laptop now, and your posts make much more sense now I can see the images you have posted :)

Its a shame that your cpu does seem to be throttling down, but even so this should not be happening even when under full load. This can also be tricky to highlight using benchmark tests as you might not be generating enough heat until you get both the cpu and gpu running flat out (worse case scenario for the heatsinks to deal with) like when gaming for a period of time.

I mentioned the Clevo HotKey Control Center earlier as it is quite a powerful tool, with different fan profiles required to manage the temps. I found that the version I started with when I purchased my laptop in March could allow the cpu to get very hot, but the more upto date version from Clevo has an extra fan profile and this does a great job of managing the fans and temps. I would of hoped this might be the same for your laptop version.

Oh and I'm not sure if your aware but if you load up Nvidia's Geforce Experience, it has the ability to use the 980m to record your screen at 1080/60fps with no noticeable performance hit. A really great tool :)
Alt & F9 to start/stop recording. Nvidia have disabled the desktop recording on mobile chips (dunno why) but a simple registry change sorts that out.

Mick
 

Fma965

Bronze Level Poster
Hi again.

So your saying it shouldn't be doing throttling like that, dam... :( ok well i will contact pc specialist and see what happens. The latest version of clevo control center / hotkey i could find hasn't seemed to of helped.

I have a Avermedia LGP Lite which will have no performance hit at all as its a piece of hardware :) but thanks for letting me know even though i knew already ;)

What should my idle temp be? i'm getting 51-55 sometimes to 62

EDIT: the fans spin up very lightly even when idling is this normal? i assumed it was but now after looking in to the cpu throttling a bit more maybe this isn't normal (that's the problem when you never had the same system before)

Thanks again for your help.
 
Last edited:

micgup

Bronze Level Poster
You might need this info from other Defiance owners, as my Octane uses a desktop cpu, and not a mobile version. But if your interested I'm sat here with the cpu at 51C. Just done an xtu stress test:

xtu.jpg

Mick

Oh and just taken my own advice, and lo and behold Clevo have a more up to date HotKey Manager for my laptop :)
 

Fma965

Bronze Level Poster
12.png

So what version of HotKey Manager are you using now?

Does a stress test disable thermal throttling as i can stress test on XTU with temps going to 94C and no thermal throttling.
 
Last edited:

micgup

Bronze Level Poster
I'm still on 3.11.24, and I use the XTU fan profile. Newest version is 3.19.32. Although the version for your laptop is different, the release date is the same. So looks like the latest release all round.

I would contact PCS and explain that your gaming laptop should not be thermal throttling when playing games, as that is what its built for!

Edit: In the graph above is that from xtu stress testing? As it shows thermal throttling in the yellow spikes.
Thermal throttling as far as I know is built into the design of the chip.

It might be that xtu is only stress testing your cpu and so the heatsink can cope with that, but adding the gpu heat into the equation while gaming might be too much heat to remove, and it only needs to get there in a split second for it to throttle.
Scrap that, just found a picture online and your laptop has separate heatpipes and coolers for each chip.
 
Last edited:

Fma965

Bronze Level Poster
Ok so im a little confused, when i change it from automatic to custom in clevo control thingy it doesn't throttle at 79c any more, it does throttle but not till like 99c (stress test) but the fan doesn't turn on till it reaches 80 and spins max then goes off again... any ideas?

Fan start: 60c
Fan Stop: 50c
Full Fan Speed: 80%

So it's not listening to my settings... :S

Edit: In the graph above is that from xtu stress testing? As it shows thermal throttling in the yellow spikes.
Nope that was just GTA V testing (on automatic profile)
 

NilSatis

Bright Spark
99 is nearer where it should be throttling as per intel; or a little before that; as that is near the thermal limit of 100 where it should shut down. . However, Clevo could have done something different with their bios to help the cpu live longer and unfortunately have an adverse effect on certain cpu intensive games; first time they have done this if so however.
As for the fans..they are quite odd on Clevos; they tend to be fairly quiet until its really hot and then kick in hard. They could definitely use the ability to set a more streamlined custom cpu/gpu fan profile but have never added something as advanced as that instead of presets but never seen one throttling like that before. What are your power settings set to on the laptop in windows? Also to test out whether it is a fan issue, you can normally turn on full fans on clevos with fn + 1 on the keyboard. They do kind of pulse. Try playing with that and see if it still does it.
To be honest I wouldn't expect that to make a difference as it was throttling at too low a temperature in the first place, or at least that is what the monitoring tool suggests. Maybe new ec firmware/bios would help if there is one.
 
Last edited:

micgup

Bronze Level Poster
That seems a bit odd! You might need someone to weigh in with a Defiance to compare with.
What happens if you run the fans at max (Fn & 1), then start gaming? Does it keep cool enough to stop throttling?
Personally I dont use automatic or custom fan profile, just the xtu profile.
View attachment 6459
 
Top