Issue with PC startup

[MonkeyMax]

Hey there!

I bought a pc here about 10 months ago and I’m having an issue with starting it.
For some odd reason, whenever I turn it on it turns it self off again after 1 second.
Does anyone have any idea why?

 

[Resistance100]

Can you post your full specs from the order page so people can see everything we're working with

Edit - @Martinr36 Finally!

 

[Martinr36]

Can you post the full specs from order page so we know exactly what we are dealing with

 

[MonkeyMax]

Here you go!

 

[Martinr36]

no copy and paste them

 

[MonkeyMax]

Pasted below.

Case	PCS P209 RGB MID TOWER CASE
Processor (CPU)	Intel® Core™ i5 Six Core Processor i5-9400F (2.9GHz) 9MB Cache
Motherboard	ASUS® H310M-A R2.0: Micro-ATX, DDR4, LGA1151, USB 3.1, SATA 6GBs
Memory (RAM)	8GB Corsair VENGEANCE DDR4 2400MHz (1 x 8GB)
Graphics Card	6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!
1st Storage Drive	500GB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 16MB CACHE
1st M.2 SSD Drive	128GB ADATA SX6000 LITE M.2 2280 (1800 MB/R, 1200 MB/W)
DVD/BLU-RAY Drive	NOT REQUIRED
Power Supply	CORSAIR 350W VS SERIES™ VS-350 POWER SUPPLY
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	STANDARD CPU COOLER
Thermal Paste	STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans	2x 120mm Black Case Fan (configured to extract from rear/roof)

 

[Martinr36]

This is only a guess but I reckon your PSU could be fried, minimum recommended for the 2060 is 500W and you are falling 150W short of that

 

[Resistance100]

My first thought would be the PSU and whenever it has enough power for those components

 

[Resistance100]

Has it been working fine up until now?

 

[MonkeyMax]

Has it been working fine up until now?

Yes

 

[Resistance100]

Yes

I would still guess it's the PSU

First thing to do is make sure nothing's come loose.

If you open up the side of the case. Make sure the power is off completely (ground yourself by touching the case every now and then)

Check all the connections are fine on the motherboard and fully connected.

 

[RichH]

That would be weird - the configurator usually flags up an inadequate PSU

 

[MonkeyMax]

When you turn it on, does the motherboard power up (ie lights come on)? Can you hear any fans start?

Yes. Everything starts. The LEDS and Fans. But then stoops after 1 second.

 

[Resistance100]

Yes. Everything starts. The LEDS and Fans. But then stoops after 1 second.

Did you check for any loose connections?

 

[MonkeyMax]

Did anything happen just prior to it having issues? Did you move the tower (possibly dislodging a cable somewhere) at all? Install any new hardware?

There is a chance that there might be some water in the case. So that might be the issue. If so, is there a good way to remove it?

 

[MonkeyMax]

When I say water, it came from a wipe.

 

[SpyderTracks]

When I say water, it came from a wipe.

What do you mean? Can you explain further?

 

[MonkeyMax]

What do you mean? Can you explain further?

I used a cleaning wipe on the motherboard, which was probably a mistake.

 

[SpyderTracks]

Definitely a mistake...much like most electrical things, they are not designed to have anything wet near them. The problem you have is that doing what you did will have likely invalidated your warranty as it is a case of user negligence so, if the motherboard is indeed damaged which sounds like it probably is, PCS could refuse to fix it unless you pay for the repairs

I completely agree. It's not a good idea to use any kind of liquid on any kind of electrical component, the likelyhood is you've damaged the mobo or caused a short that's fried the PSU.

 

[SpyderTracks]

In this instance I think it's the motherboard as the OP noted that the motherboard lights and the fans do come on when it starts..just that everything shuts off shortly after...makes me think maybe it's the power connector on the board, could even be a transistor or something small though

Symptoms like that are usually CPU power related.