wukeReacts
Active member
Only saw this thread after I noticed my package is going through Fedex. Pray for me 
FedEx being weird
- Thread starter AleTax
- Start date
JediMonsoon
Gold Level Poster
I’m guessing you are in Ireland? I don’t think any have gone to France and back recently so at least there is that?Only saw this thread after I noticed my package is going through Fedex. Pray for me
wukeReacts
Active member
Yep the good news is it has made it to dublin, so hopefully will get here in the next few days. Currently awaiting clearance
wukeReacts
Active member
SpyderTracks
We love you Ukraine
Best to raise it with PCS, this is FedEx standard way of delaying. There's nothing you can do, it needs to come from PCS. There's nothing wrong, all the documents are there they literally put this on every parcel.
wukeReacts
Active member
It seems to me like some action may be required by PCS, as it doesnt say "Waiting for Clearance" or anything it clearly states there is a requirement for action.
The Fedex tracker says
"Clearance instructions from the importer are required.
Recommended action: Importer must provide instructions."
I called PCS and they said they would contact fedex so hopefully it gets resolved.
SpyderTracks
We love you Ukraine
Yeah, that's just the default message they put on every one, it's not related to the issue as PCS always ship proper documentation
wukeReacts
Active member
Update:
After 6 hours it cleared customs and is back on track to be delivered Tuesday.
Delighted.
SpyderTracks
We love you Ukraine
Martinr36
MOST VALUED CONTRIBUTOR
quick trip to france over the weekend then............................
So the computer has been with PCS for a 7 days now. Apparently, it doesn’t get looked at for at least 2 weeks after it arrives. It’s been a month out of action already. Some good news, at least. The competitor laptop arrived yesterday. So quicker to buy a new super fast laptop built to spec in China and shipped to Ireland than to get a computer looked at, let alone fixed under warranty. Sad. Buyer beware is the main message I guess.
SpyderTracks
We love you Ukraine
That's not PCS fault, it would be the case with any RMA with any company. I'm afraid you're not their only customer, there are queues and you have to be patient.
Just pray you don't have to deal with an RMA with that company you've bought from, that will take far longer and you'll get a bill as well.
Martinr36
MOST VALUED CONTRIBUTOR
Insane.Pringle
Enthusiast
nah.. it'll get shipped to Belfast..
Martinr36
MOST VALUED CONTRIBUTOR
Yeah after Parisnah.. it'll get shipped to Belfast..
SpyderTracks
We love you Ukraine
Have to say, that's pretty impressive for Fedex, bravo