please explain how i am stating random disinformation... the parcel is clearly wet. palletways have clearly stored it outside?? palletways is a courier...? if this was packaged "do not store outside, FRAGILE" it would have had lesser chance being managed the way it has.
Dream Build - Nightmare Delivery
- Thread starter LDC
- Start date
There is an option to collect it yourself. I did consider it, wish I had now lol!
JUNI0R
VALUED CONTRIBUTOR
This is horrifying! How something like that is even possible, I have no idea. I have no doubt PCS will get it all sorted out for you.
I used the upgrade scheme to get one of the PCS mouse mats the recently and before it was dispatched I had the option to collect the order from them on the orders page. I’d imagine it’s the same for every PCS order. How the ins and outs of it works, but it’s worth a try I guess!
Stephen M
Author Level
I would check that with PCS, it always was an option but Covid-19 restrictions may mean it has had to be suspended.
I have brought the PC boxes inside (don't know what is in the 2nd brown one with the mud on it), kept the ripped bin bag packaging with the delivery note on it, and the pallet is in the front garden.
Currently on hold in the phone queue, so will update when I have spoken to them.
i sure hope so! i will check though.
Spoke a very nice and helpful PCS guy. Sent the pics while on the phone to him and he let me know there was no way it should have arrived in that manner. He will now take it up with DPD (Palletways is apparently one of their delivery arms).
He instructed me to open the box and assess.
Box was dry inside
with a dry dust cover and dry polystyrene padding.
Next instruction now is to set it up, turn it on, and either enjoy or email him back if there is any problem, then we can reassess and take it from there and he will sort out any next level issues.
Next stage: Connect and power up... eek!
He instructed me to open the box and assess.
Box was dry inside
with a dry dust cover and dry polystyrene padding.Next instruction now is to set it up, turn it on, and either enjoy or email him back if there is any problem, then we can reassess and take it from there and he will sort out any next level issues.
Next stage: Connect and power up... eek!
Attachments
i have read on here about ensuring you let it climatise to the environment before turning it on.Spoke a very nice and helpful PCS guy. Sent the pics while on the phone to him and he let me know there was no way it should have arrived in that manner. He will now take it up with DPD (Palletways is apparently one of their delivery arms).
He instructed me to open the box and assess.
Box was dry inside
Next instruction now is to set it up, turn it on, and either enjoy or email him back if there is any problem, then we can reassess and take it from there and he will sort out any next level issues.
Next stage: Connect and power up... eek!
I asked him about that very thing, he said I can if I want, but it should be fine.
Cor, that case is an absolute beast! Hefty!
But what is this strange aperture at the top?
But what is this strange aperture at the top?
Martinr36
MOST VALUED CONTRIBUTOR
I'm surprised you haven't got one on your PC @AgentCooper , it's an inbuilt coffee cup holder..................
D
Deleted member 17413
Guest
@Scottmask
Also depends how you have paid, if finance I believe it HAS to be sent to the billing address.
Darling, when one has a MANSION of a PC case, one has the room to store one's antiques!!
Not the best start to the day for you but hopefully all is well that ends well. Awful condition to be receiving such a high end system in.
Interested in the spec, given the RAM layout it looks like an X299? Bit of a strange choice of spec, hence the curiosity.
Interested in the spec, given the RAM layout it looks like an X299? Bit of a strange choice of spec, hence the curiosity.
Yeah, not the best start, but I am grateful to actually have my PC and tasty G card while so many others are still waiting, and hopefully my day gets better from here with it all.
Spec is:
I probably did not spend as much time researching as I could, as I was in a bit of a rush (and I'm no expert), but basically just ordered a present day update to everything my old system had, as it has served me long and well.
NoddyPirate
Grand Master
What an awful experience OP! I'm shocked at the state of it!! Glad it all looks OK inside.....
In terms of acclimatising - us photograhper types know all about that topic! Taking shots outside on a cold day and then bringing your camera back indoors can destroy it as condensation builds up in every crevice! The routine is to place the camera in a sealed zip lock bag before you go inside and give it a couple of hours to warm up gently in there before you take it out.
Given the cold temperatures recently I would actually recommend a similar approach for PC deliveries - as even in a warehouse they can get very well cold soaked. Leave the box indoors and don't open it for a few hours to give everything inside a chance to settle at your indoor ambient temperature. Bite your nails or whack your kids or whatever helps you pass the time to avoid the almost insurmountable desire to get a look at your new toy!
In terms of acclimatising - us photograhper types know all about that topic! Taking shots outside on a cold day and then bringing your camera back indoors can destroy it as condensation builds up in every crevice! The routine is to place the camera in a sealed zip lock bag before you go inside and give it a couple of hours to warm up gently in there before you take it out.
Given the cold temperatures recently I would actually recommend a similar approach for PC deliveries - as even in a warehouse they can get very well cold soaked. Leave the box indoors and don't open it for a few hours to give everything inside a chance to settle at your indoor ambient temperature.
Bite your nails or whack your kids or whatever helps you pass the time to avoid the almost insurmountable desire to get a look at your new toy!