Do you think they'll approve my RMA request?

SpyderTracks

We love you Ukraine
I contacted them through the chat service and I think I just want to go let the sea reclaim me? Because well, I'm autistic with speech difficulty, I can manage my stuttering when I've practiced and know what to say, but when I got surprise phone call...I think I was completely incoherent. To the point where they were like we are going to put a note so we only contact you through email...mortifying. I'm going to go cry to my speech therapist...but yeah they looked at my video and determined there was a mix-up and they'd sent me the wrong cable. They'll be sending me the proper cable soon. Until then I guess I play something low intensity, like Chrono Trigger...I'm a bit sad to be letting down my friends on ESO, I was supposed to take them through veteran trials and teach them mechanics but I don't want to do something intensive before getting the cooling sorted, especially after last night BSOD...just mortifying...they were so nice but utterly mortifying...
Try not to be too hard on yourself, you've done well to make the videos and put your case across. I know that's not going to help how you feel, I can relate although in a different way, when I get panicked I talk at 100 miles an hour and people can't understand me.

When I saw the pins in the cable, and from the review you posted from Jarrod's Tech on the new cooler version for this years model, I did wonder if they'd sent the cable for the new chassis rather than your one.

PCS are very good, and very understanding, they'll see you right and you're fully covered for software support as you bought the system with windows, so if you do have any instability they can do a remote session to investigate.
 

spellflower

Active member
Try not to be too hard on yourself, you've done well to make the videos and put your case across. I know that's not going to help how you feel, I can relate although in a different way, when I get panicked I talk at 100 miles an hour and people can't understand me.

When I saw the pins in the cable, and from the review you posted from Jarrod's Tech on the new cooler version for this years model, I did wonder if they'd sent the cable for the new chassis rather than your one.

PCS are very good, and very understanding, they'll see you right and you're fully covered for software support as you bought the system with windows, so if you do have any instability they can do a remote session to investigate.
Yes I get that too! I learned to speak as slowly and calmly as possible to be more coherent but that won't stop the stuttering if I'm suddenly getting a call and my mind is all blank and I just can't get the words out >_< But that does reassure me, thank you. Everyone was really nice about it. PCS is great, I've had three laptops from them so far and I think in a few years will trouble them for my first actual PC. I'm really glad this was all sorted out so far, I'm hopeful the proper cable will sort out the BSOD issue with overheating. For now I have to go harass the dog and hug her to calm myself down after that. She's looking too comfortable for someone whose fur got inside the most expensive thing I own!
 

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SpyderTracks

We love you Ukraine
Yes I get that too! I learned to speak as slowly and calmly as possible to be more coherent but that won't stop the stuttering if I'm suddenly getting a call and my mind is all blank and I just can't get the words out >_< But that does reassure me, thank you. Everyone was really nice about it. PCS is great, I've had three laptops from them so far and I think in a few years will trouble them for my first actual PC. I'm really glad this was all sorted out so far, I'm hopeful the proper cable will sort out the BSOD issue with overheating. For now I have to go harass the dog and hug her to calm myself down after that. She's looking too comfortable for someone whose fur got inside the most expensive thing I own!
Dogs are just the best, and she's very cute indeed!
 

spellflower

Active member
Dogs are just the best, and she's very cute indeed!
Thank you! And thanks so much for telling me about Liquid Cooling! I just got the proper hose and it's perfectly secure, I could actually move my laptop backwards and forwards a little if I need to adjust it, and the process of setting it up and the sounds it made was SO COOL!!! I just ran some vet trials on ESO and the GPU temp was around 40c, and I'd turned up all the party member skill animations to max quality which I normally never would 😆 I did the same without the cooling and temps were at 80c, up to 90c at times. I'm so excited, this is a game changer 😁
 

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SpyderTracks

We love you Ukraine
Thank you! And thanks so much for telling me about Liquid Cooling! I just got the proper hose and it's perfectly secure, I could actually move my laptop backwards and forwards a little if I need to adjust it, and the process of setting it up and the sounds it made was SO COOL!!! I just ran some vet trials on ESO and the GPU temp was around 40c, and I'd turned up all the party member skill animations to max quality which I normally never would 😆 I did the same without the cooling and temps were at 80c, up to 90c at times. I'm so excited, this is a game changer 😁
That’s perfect, great news!
 

Ekans2011

VALUED CONTRIBUTOR
Yes I get that too! I learned to speak as slowly and calmly as possible to be more coherent but that won't stop the stuttering if I'm suddenly getting a call and my mind is all blank and I just can't get the words out >_< But that does reassure me, thank you. Everyone was really nice about it. PCS is great, I've had three laptops from them so far and I think in a few years will trouble them for my first actual PC. I'm really glad this was all sorted out so far, I'm hopeful the proper cable will sort out the BSOD issue with overheating. For now I have to go harass the dog and hug her to calm myself down after that. She's looking too comfortable for someone whose fur got inside the most expensive thing I own!
Fortunately, my dog does not lose too much fur.
He's more likely to devour my laptop, and I can't harass him without being severely injured. :ROFLMAO:

1730474168299.jpeg
 

spellflower

Active member
Fortunately, my dog does not lose too much fur.
He's more likely to devour my laptop, and I can't harass him without being severely injured. :ROFLMAO:

View attachment 42735
What a cutie!!! I love those brown and black ones! and I'm so jealous, I'm always vacuuming, using lint rollers, air purifier, stopped wearing dark clothes and still covered in fur XD I don't know how this tiny dog isn't bald yet, I find huge hairballs in the washing machine every other day...
 
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