Brand new laptop, games are totally unplayable

H

hezzlington

Bronze Level Poster
Scott said:
That's the chipset drivers. You need to update them from Intel.

That's not the GPU issue. The GPU issue is the one I described earlier regarding Windows trying to install the driver.

https://www.reddit.com/r/nvidia/comments/fv8d7u/_/fmw4fhy

Someone with the same issue there.

Everything needs done in the correct order to resolve it.

You need to download the latest driver from Nvidia and copy it to your USB
Download the chipset drivers for your laptop and copy it to your USB
You need to completely wipe Windows
BEFORE connecting anything to the network install the Nvidia GPU drivers
Restart etc, do what needs to be done
Install the Chipset drivers, reboot. etc. do what needs to be done
Connect the system to the network and run all updates

That should give you a clean and updated system with all drivers current.

After that, install a game and give it a go.
Click to expand...
im struggling to find the chipset drivers on intel. Can I use the ones provided in my downloads on PCS?
 
S

sodhi95

Active member
So was the chipset driver wiped off because OP re-installed windows ?

or it wasn't there in the first place and the OP should have installed it first before doing the updates when he initially turned the laptop on.

I'm just asking because I anticipate a new Recoil laptop this week and wanted to make sure I understand what to do to make sure I don't get the same issue.
 
Scott

Scott

Behold The Ford Mondeo
Moderator
I think most would recommend doing a complete wipe anyway. I always do.

However, you should receive your laptop with all drivers already installed. The chipset drivers wouldn't have been installed due to the re-format :)
 
H

hezzlington

Bronze Level Poster
Scott said:
That's the chipset drivers. You need to update them from Intel.

That's not the GPU issue. The GPU issue is the one I described earlier regarding Windows trying to install the driver.

https://www.reddit.com/r/nvidia/comments/fv8d7u/_/fmw4fhy

Someone with the same issue there.

Everything needs done in the correct order to resolve it.

You need to download the latest driver from Nvidia and copy it to your USB
Download the chipset drivers for your laptop and copy it to your USB
You need to completely wipe Windows
BEFORE connecting anything to the network install the Nvidia GPU drivers
Restart etc, do what needs to be done
Install the Chipset drivers, reboot. etc. do what needs to be done
Connect the system to the network and run all updates

That should give you a clean and updated system with all drivers current.

After that, install a game and give it a go.
Click to expand...
Done, first thing i do after installint windows before connecting to network is trying thr driver downloaded from nvidia

Same compatibility error :(
 
H

hezzlington

Bronze Level Poster
Scott

Scott

Behold The Ford Mondeo
Moderator
The only other thing I can think of is that it uses the desktop driver.

What is the hardware ID of the GPU? Can you install the chipset drivers just now and possibly get the Desktop version of the Nvidia driver from your phone?
 
H

hezzlington

Bronze Level Poster

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Scott

Scott

Behold The Ford Mondeo
Moderator

That's a really strange one. Can't even find anything for that HWID.

Is the driver available from your PCS account downloads? Even an old one?
 
S

sodhi95

Active member
I have a file called "08_nVidiaVGA_W10.zip" in my PCS downloads.

You probably need something similar unless it's a case of missing PCS downloads.
 
H

hezzlington

Bronze Level Poster
Scott said:
More searching has found that it's a MSI GPU.

Apparently ASUS has the same card. I would probably give that driver a go if there isn't one available from PCS. It seems that particular driver package is OEM only, hence why you can't see it on the Nvidia site.

Click to expand...
im confused, how come its MSI when it says on my order that the GPU is Nvidia?
 
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