Amazing after-sales support from PCS!

[EvidencePlz]

Bought a new HDD from PCS to add to my existing PCS PC. Turns out the SATA power cable doesn't have enough connectors to power it. Called PCS, and after a preliminary examination they sent me two of those cables for free (free shipping as well, and I even offered to pay for the cables). After all the cabling and what-not, I couldn't figure out how to initialize and partition it properly so called PCS again. The tech support rep, whose name I wouldn't mention (but if he reads this he'd know who I am), took 3 minutes to remote-access my PC and get the job done. That guy deserves a Gold medal and salary raise! Thank you PCS and everyone who works for them. You guys are the true PC specialists!

 

[sanj]

Bought a new HDD from PCS to add to my existing PCS PC. Turns out the SATA power cable doesn't have enough connectors to power it. Called PCS, and after a preliminary examination they sent me two of those cables for free (free shipping as well, and I even offered to pay for the cables). After all the cabling and what-not, I couldn't figure out how to initialize and partition it properly so called PCS again. The tech support rep, whose name I wouldn't mention (but if he reads this he'd know who I am), took 3 minutes to remote-access my PC and get the job done. That guy deserves a Gold medal and salary raise! Thank you PCS and everyone who works for them. You guys are the true PC specialists!

Thank you for the kind comments, glad everything was sorted in record time!

 

[ubuysa]

Thank you anokab, it's an unfortunate fact of life that very few people take the time to say thank you when people or companies do things well.