Adjust Brightness bar doesn't work
- Thread starter AdrRam
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I see. In this case I assume I will have to send back mine. I suppose for that I have to call them too, right?
yeah, you need to call them. it took me 30 minutes on hold to get through
You guys had any updates on this? Having the same issue here, Nova 15 - no operating system wiped and installed windows 10 pro! Exactly the same spec except I got an additional SSD and used my own NVME drive.
I also had a dodgy wifi aerial connection which I had to gently bend back into shape so it would connect.
Other than the above though the laptop's amazing, tearing through some hefty After Effects 4k60 video projects like they're nothing.
I also had a dodgy wifi aerial connection which I had to gently bend back into shape so it would connect.
Other than the above though the laptop's amazing, tearing through some hefty After Effects 4k60 video projects like they're nothing.
Hi all, same problem here, nova laptop with ryzen 3600 and rtx 2060.
Came with windows pre-installed and no working brightness, i re-installed windows and all the drivers including the clevo control center, no change.
It is weird to see so many hardware faults so is it fair to suppose it's a bios/vbios issue? It's driving me nuts, brightness forced at 100% isn't that bad but it's the only issue that separates this laptop from being ABSOLUTELY PERFECT, so i can't stand it.
Any help besides RMA? (i'm in italy, rma could take weeks..)
Came with windows pre-installed and no working brightness, i re-installed windows and all the drivers including the clevo control center, no change.
It is weird to see so many hardware faults so is it fair to suppose it's a bios/vbios issue? It's driving me nuts, brightness forced at 100% isn't that bad but it's the only issue that separates this laptop from being ABSOLUTELY PERFECT, so i can't stand it.
Any help besides RMA? (i'm in italy, rma could take weeks..)
SpyderTracks
We love you Ukraine
You would need to contact PCS as we've not been able to find any solution.
Ok i'll do it monday, thanks anyway, let's just hope it's not a hardware issue...
SpyderTracks
We love you Ukraine
They're open today if that's any help.
Yes they are open in UK but not in Italy, no big deal to wait until Monday, it's a desktop replacement anyway ahhahaha, let's hope no other problems pop up
interesting, i thought only RTX 2070 has the problem. could you please check with AIDA64 which display model model you have? thank you
well, i suspected that as well. so tried with linux, which got exactly same issue, sliders showed up but the panel didn't change brightness. with eDP panels, the brightness is directly controlled by GPU via eDP signal. if it's indeed OS or driver issue, i wouldn't expect neither windows or linux was working. it seems that brightness control reached GPU, but GPU is not talking to the panel in correct protocol.
LM156LF-1F02 produced in "week 1/2019", id NCP004B as far as i can see on aida64
Edit: In Aida 64, in the "PCI/AGP video card" section there's the rtx 2060 but if i go in the "GPU" section..there's an rtx 2070...WTF? "PCI Express 3.0 x16 nVIDIA GeForce RTX 2070"
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🙃 this smiles like vbios issue or you got a free upgrade 😅
well i don't really now at this point, my rtx 2060 sucks 120 watt of power and apparently pcspecialist doesn't yet have the refreshed rtx gpus so..what the hell is happening here? Performance wise it definetly seems a 2070 (laptop one) and thermal wise it never went beyond 78° so i guess i'm good.
SpyderTracks
We love you Ukraine
Man that’s odd, it’s like it’s a 2070 flashed with a 2060 vbios
Tell you what, install GPU-z and see what that lists it as:
TechPowerUp
GPU-Z is a lightweight system utility designed to provide vital information about your video card and graphics processor.
Yeah it is weird, the first thing i did is istalling gpu'z and it says it's a rtx 2060, both aida64 and gpu-z say that the device ID is 10DE-1F15 which is (following some videos and posts online) the id of 2020 rtx 2060s. At this point it definetly seems a refreshed 115 watt version (sucking 120 watt but nvm) but i still cannot explain the "rtx 2070" recognized by the pci/agp card section in aida (yet, in that same section aida tells me the device id is the one i wrote earlier, meaning it's actually a 2060 unless aida is giving me random numbers, which is possible)Man that’s odd, it’s like it’s a 2070 flashed with a 2060 vbios
Tell you what, install GPU-z and see what that lists it as:
TechPowerUp
GPU-Z is a lightweight system utility designed to provide vital information about your video card and graphics processor.www.techpowerup.com
Edit: btw, the (supposed) 2060 clocks at 1790 Mhz at full load 😉
But speaking of the original issue, i think that stuck brightness and refreshed rtx vbios are linked somehow.
Edit 2: playing control max settings with dlss 2.0 at balanced preset, always over 60 fps and A WHOPPING 1905 mhz max boost core clock registered in hwinfo, there's definetly something wrong but i think i'm good like this.
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