4k buyers remorse / performance issues

[Scott]

1 long, 3 short is bad.

I think I would recommend returning to PCS for them to sort it. I don't think the knowledge base is there to go any further and it's so difficult to know what you've done over a forum.

Better to just send the PC back and let them assess the issue

 

[Hailtothedoge]

1 long, 3 short is bad.

I think I would recommend returning to PCS for them to sort it. I don't think the knowledge base is there to go any further and it's so difficult to know what you've done over a forum.

Better to just send the PC back and let them assess the issue

Never mind! Got it to boot

Had to take the card out again, change a setting in the bios, pcie to integrated or something and put the card back in and now seems ok lol, if i run into any other issues i definitely want to send this thing back. Ive spent way to long fighting it

 

[DarkPaladin]

Not to spoil your fun, but are you sure your PC is using your physical GPU? It might be worth using GPU-Z to confirm this.

Edit: I only ask this because you said you changed the BIOS settings to integrated and want to be 100% sure your new GPU is being used.

 

[Hailtothedoge]

Not to spoil your fun, but are you sure your PC is using your physical GPU? It might be worth using GPU-Z to confirm this.

Edit: I only ask this because you said you changed the BIOS settings to integrated and want to be 100% sure your new GPU is being used.

Dont worry Id need to be having fun to ruin it haha 😬

What do you mean running my physical gpu? Ive downloaded gpuz and it says 4090 at the top so i think so?? Not sure.

 

[DarkPaladin]

If it says your GPU is being recognised in GPU-Z, then it should be working fine now. Happy gaming!

 

[Hailtothedoge]

If it says your GPU is being recognised in GPU-Z, then it should be working fine now. Happy gaming!

Thank you honestly from my tests the lod and stuff for games remain unchanged and unplayable, miss my 1080 lol

Ah well. At least the pc seems more stable now! We will see how it goes.

 

[DarkPaladin]

Thank you honestly from my tests the lod and stuff for games remain unchanged and unplayable, miss my 1080 lol

Ah well. At least the pc seems more stable now! We will see how it goes.

Since you're still having issues, I figured I'd essentially go through every possible optimisation/test. I can see that you've already done some of these as other users have recommended them, but either way it's the extensive list I would do to ensure my PC is running correctly. Do these 1 step at a time.

Try doing the following:
1) Go the NVIDIA Control Panel (push the Windows key > type Nvidia > Click Nvidia Control Panel app)
- Check to see if Resizable Bar is enabled (Click System Information in the bottom-right corner, then look at Details)
- Check to see if PhysX settings are set to your GPU (Configure Surround, PhysX > PhysX settings > Processor > Select your NVIDIA GPU)
- Reset your global 3D settings to default (Manage 3D Settings > Global Settings > Restore)
- Configure your games to cap the FPS to the monitor's refresh rate (Manage 3D settings > Program Settings > Add > Program Files x86 > Steam > Steamapps > Common > Click a game folder > Find the executable file/application > double click it > scroll down > Max Frame Rate > Type in your monitor's maximum refresh rate > apply)

2) Make sure your games are using your NVIDIA GPU with Graphics settings
- System > Display > Graphics > Scroll down > Choose your game > Click the application > Options > Check High performance (this will be your NVIDIA GPU) > Save
- Do this for all of your games

3) Enable Hardware-accelerated GPU scheduling
- System > Display > Graphics > Default graphics settings > (If it isn't already enabled) check "Hardware-accelerated GPU scheduling" so that the button is blue with "On"
- Although this does benefit some applications, it can potentially cause stuttering in some games. If it does, turn it back to "Off"

4) Disable Xbox Game Bar
- Push the Windows Key and type Xbox Game Bar (settings > enable game bar)
- Where it says "Open Xbox Game Bar using this button on a controller" > Click it so it says "Off"

5) Check for throttling on any of the hardware
- Either use CPU-Z and GPU-Z, or HWInfo64 (recommended)
- Download Heaven Benchmark (free to download)
- Depending on your hardware, HWInfo64 may disable your RGB when it's running but this is fine
- Open either CPU-Z and GPU-Z, or HWInfo64 alongside Heaven Benchmark
- Run Heaven Benchmark in Extreme settings
- Run the test for around 10 minutes
- Take note of the maximum clock speeds, temperatures, and performance limiters of your CPU + GPU
- If HWInfo64 recognises your H150i Capellix cooler, take note of the pump's maximum temperature

6) Check to see if your GPU is utilising PCIex16
- Open GPU-Z
- Navigate to "Bus Interface"
- There should be 2 sets of numbers@ PCIex16 4.0 @x16 (between 1.0 and 4.0).
- Click the "?" icon
- Start Render Test
- Run this for about 30 seconds
- Make sure your second set of numbers says @x16 4.0 (it may temporarily drop below this but that's fine)
- End the test
- This will confirm your GPU is running at the correct PCI speeds
- If it isn't, you'll have to go into the BIOS to turn on both Resizable Bar and force PCI to the highest speed (usually 4.0)

7) Check to make sure your RAM is running in XMP
- Download CPU-Z
- Navigate to SPD
- Click the drop-down arrow with "Slot" next to it
- Click through each of the drop-down arrows
- If your RAM sticks have been correctly installed, it should ideally be Slot #2 and Slot #4
- Check Slot #2 and Slot #4 Max Bandwith and make sure yours says DDR5-6000 (3000 MHZ)
- Check SPD Ext and see if it has XMP to the right of it
- If XMP (or the AMD equivalent) isn't enabled, you'll have to go into the BIOS and turn it on

8) Update the firmware of your Samsung drives + Test them
- Download Samsung Magician
- Click Update at the bottom-right corner
- If any of your drives are out of date, update them
- If they're already up to date, ignore this step
- Navigate to the Drive Management tab
- Click Performance Benchmark
- Start the test and make note of the results, then compare them to a Google search to see if yours is underperforming, average, or better than expected

9) Disable GeForce Experience Overlay
- If you have GeForce Experience installed, the overlay can on occasion cause issues such as FPS drops and stuttering
- Open GeForce Experience
- Click the cog icon next to the profile name
- Scroll down to in-game overlay
- Click the button so that it displays a grey icon (off)

10) Download older or the newest GPU drivers with a fresh install via DDU
- Download DDU
- Manually download the latest NVIDIA drivers
- Install DDU then start Windows in safe mode
- Open DDU and select the option to remove/uninstall the NVIDIA drivers
- Restart your PC and log in to Windows
- Open the downloaded NVIDIA drivers file and run through the installation
- If possible, choose custom install and check all of the available options while also clicking "perform a clean installation"
- Once successfully installed, repeat the steps I outlined under NVIDIA Control Panel + Graphics settings

11) Check that your monitor is correctly set up to display your desired refresh rate
- Depending on your monitor's model, you'll have a physical button to set up your refresh rate
- Turn on the monitor's highest refresh rate
- If your monitor has Freesync enabled, turn it off
- Once you've done this, push the Windows Key and type "Refresh Rate"
- You should see an option titled "View advanced display info". Click this
- Scroll down to choose a refresh rate
- Click the drop-down arrow and make sure your monitor's highest refresh rate is both visible and an option to choose from
- Click the highest refresh rate

12) Run both Windows Memory Diagnostic and MemTest86
- Type Windows Memory Diagnostic in the Windows search bar
- Run the application and check to see if it flags any errors
- Download MemTest86 and flash it to a blank USB (or if your motherboard has it in the BIOS, run it from there instead)
- Run MemTest86 from the USB and check to see if it flags any errors
- If neither test shows any errors, your RAM sticks are likely fine

13) Reseat your GPU

- Sometimes, even the most experienced PC builders will incorrectly install their GPU by not fully inserting it into the PCIe slot
- Simply remove the screws > unclip the bracket/pin on the motherboard > remove the GPU by gently pulling it away from the motherboard > then reinsert it back in place until you hear a click.
- It should be able to stay in the slot without you holding it for support, at which point you'll then insert the case screws again etc.

14) Reinstall Windows 11 from a USB
- Download the Creation Tool
- Format a USB with 8GB space
- Install the Creation Tool to your USB
- Change your boot order to your USB in the BIOS
- Install Windows (Advanced)
- Either delete the partitions associated with your primary drive (assuming Windows is installed on your 1TB Samsung Drive) or delete all of the partitions
- Install Windows on the correct drive (presumably the 1TB Samsung Drive)
- Follow the steps in the Windows installer

15) If you've reinstalled Windows, follow these steps
- Go to your motherboard manufacturer's website and download the latest drivers (LAN, Wireless, Chipset, Audio, VGA Drivers if needed, Bluetooth)
- Ignore Armoury Crate
- Download the latest NVIDIA GPU Drivers and manually install them
- Once these have been installed, let Windows update the rest of the system
- Your PC will likely take a while with updates, be patient and only restart when everything has been downloaded
- Once everything is up to date, the rest is fairly straightforward from here onwards
- Repeat the steps mentioned for the NVIDIA Control Panel + Display Settings + Graphics Settings
- Go through your Windows settings and check "off" for the privacy settings
- Push the Windows Key and type "Edit Power Plan" > Change advanced power settings:
- Hard Disk (turn hard disk after: never), USB settings (USB selective suspend setting: disable), PCI Express (Link State Power Management: Off). If your games crash with this off, turn it back on
- Disable Xbox Game Bar
- Download MSI Afterburner (without Riva Statistics Tuner) and set up a custom fan profile that suits your preference of cooling vs noise

Download links from official links:
Motherboard drivers: https://rog.asus.com/motherboards/rog-strix/rog-strix-x670e-a-gaming-wifi-model/helpdesk_download/
NVIDIA Drivers: https://www.nvidia.com/download/index.aspx
DDU: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
CPU-Z: https://www.cpuid.com/softwares/cpu-z.html
GPU-Z: https://www.techpowerup.com/gpuz/
HWInfo64: https://www.fosshub.com/HWiNFO.html
Heaven Benchmark: https://benchmark.unigine.com/heaven
MSI Afterburner: https://www.msi.com/Landing/afterburner/graphics-cards

If your games are still having issues after all of this, then I would either RMA the PC or request a refund.

 

[Hailtothedoge]

came back here to report i am still getting game crashes and nvlddmkm errors, poggers! so im guessing its nothing to do with the gpu, maybe lol.


will run through your reply DarkPaladin in the next message, appreciate the write up <3

 

[Hailtothedoge]

Since you're still having issues, I figured I'd essentially go through every possible optimisation/test. I can see that you've already done some of these as other users have recommended them, but either way it's the extensive list I would do to ensure my PC is running correctly. Do these 1 step at a time.

Try doing the following:
1) Go the NVIDIA Control Panel (push the Windows key > type Nvidia > Click Nvidia Control Panel app)
- Check to see if Resizable Bar is enabled (Click System Information in the bottom-right corner, then look at Details)
- Check to see if PhysX settings are set to your GPU (Configure Surround, PhysX > PhysX settings > Processor > Select your NVIDIA GPU)
- Reset your global 3D settings to default (Manage 3D Settings > Global Settings > Restore)
- Configure your games to cap the FPS to the monitor's refresh rate (Manage 3D settings > Program Settings > Add > Program Files x86 > Steam > Steamapps > Common > Click a game folder > Find the executable file/application > double click it > scroll down > Max Frame Rate > Type in your monitor's maximum refresh rate > apply)

resize bar - yes frame rate is set to 144 global - should i do this individually instead? does it make a difference?

2) Make sure your games are using your NVIDIA GPU with Graphics settings
- System > Display > Graphics > Scroll down > Choose your game > Click the application > Options > Check High performance (this will be your NVIDIA GPU) > Save
- Do this for all of your games

Again ive set this global, should it be individual?

3) Enable Hardware-accelerated GPU scheduling
- System > Display > Graphics > Default graphics settings > (If it isn't already enabled) check "Hardware-accelerated GPU scheduling" so that the button is blue with "On"
- Although this does benefit some applications, it can potentially cause stuttering in some games. If it does, turn it back to "Off"

Ive turned this on now lets see how it goes.

4) Disable Xbox Game Bar
- Push the Windows Key and type Xbox Game Bar (settings > enable game bar)
- Where it says "Open Xbox Game Bar using this button on a controller" > Click it so it says "Off"

Disabled, first thing i did when i reinstalled windows aha

5) Check for throttling on any of the hardware
- Either use CPU-Z and GPU-Z, or HWInfo64 (recommended)
- Download Heaven Benchmark (free to download)
- Depending on your hardware, HWInfo64 may disable your RGB when it's running but this is fine
- Open either CPU-Z and GPU-Z, or HWInfo64 alongside Heaven Benchmark
- Run Heaven Benchmark in Extreme settings
- Run the test for around 10 minutes
- Take note of the maximum clock speeds, temperatures, and performance limiters of your CPU + GPU
- If HWInfo64 recognises your H150i Capellix cooler, take note of the pump's maximum temperature

ill run this tomorrow, is heaven different to 3dmark? hwinfo does not seem to pick up my cooler but i have icue so i can note temp from there

6) Check to see if your GPU is utilising PCIex16
- Open GPU-Z
- Navigate to "Bus Interface"
- There should be 2 sets of numbers@ PCIex16 4.0 @x16 (between 1.0 and 4.0).
- Click the "?" icon
- Start Render Test
- Run this for about 30 seconds
- Make sure your second set of numbers says @x16 4.0 (it may temporarily drop below this but that's fine)
- End the test
- This will confirm your GPU is running at the correct PCI speeds
- If it isn't, you'll have to go into the BIOS to turn on both Resizable Bar and force PCI to the highest speed (usually 4.0)

Seems to stay at @16 4.0

7) Check to make sure your RAM is running in XMP
- Download CPU-Z
- Navigate to SPD
- Click the drop-down arrow with "Slot" next to it
- Click through each of the drop-down arrows
- If your RAM sticks have been correctly installed, it should ideally be Slot #2 and Slot #4
- Check Slot #2 and Slot #4 Max Bandwith and make sure yours says DDR5-6000 (3000 MHZ)
- Check SPD Ext and see if it has XMP to the right of it
- If XMP (or the AMD equivalent) isn't enabled, you'll have to go into the BIOS and turn it on

yep this looks fine too me on cpuz

8) Update the firmware of your Samsung drives + Test them
- Download Samsung Magician
- Click Update at the bottom-right corner
- If any of your drives are out of date, update them
- If they're already up to date, ignore this step
- Navigate to the Drive Management tab
- Click Performance Benchmark
- Start the test and make note of the results, then compare them to a Google search to see if yours is underperforming, average, or better than expected

running this now, will report back

9) Disable GeForce Experience Overlay
- If you have GeForce Experience installed, the overlay can on occasion cause issues such as FPS drops and stuttering
- Open GeForce Experience
- Click the cog icon next to the profile name
- Scroll down to in-game overlay
- Click the button so that it displays a grey icon (off)

turned this on to grab vids of the pop in and stuff for reddit, have turned this off now

10) Download older or the newest GPU drivers with a fresh install via DDU
- Download DDU
- Manually download the latest NVIDIA drivers
- Install DDU then start Windows in safe mode
- Open DDU and select the option to remove/uninstall the NVIDIA drivers
- Restart your PC and log in to Windows
- Open the downloaded NVIDIA drivers file and run through the installation
- If possible, choose custom install and check all of the available options while also clicking "perform a clean installation"
- Once successfully installed, repeat the steps I outlined under NVIDIA Control Panel + Graphics settings

ive reinstalled with ddu and reinstalled windows before, will try again tomorrow with ddu though just to be sure

11) Check that your monitor is correctly set up to display your desired refresh rate
- Depending on your monitor's model, you'll have a physical button to set up your refresh rate
- Turn on the monitor's highest refresh rate
- If your monitor has Freesync enabled, turn it off
- Once you've done this, push the Windows Key and type "Refresh Rate"
- You should see an option titled "View advanced display info". Click this
- Scroll down to choose a refresh rate
- Click the drop-down arrow and make sure your monitor's highest refresh rate is both visible and an option to choose from
- Click the highest refresh rate

set to 144

12) Run both Windows Memory Diagnostic and MemTest86
- Type Windows Memory Diagnostic in the Windows search bar
- Run the application and check to see if it flags any errors
- Download MemTest86 and flash it to a blank USB (or if your motherboard has it in the BIOS, run it from there instead)
- Run MemTest86 from the USB and check to see if it flags any errors
- If neither test shows any errors, your RAM sticks are likely fine

Will run tomorrow, have run the windows one before and nothing was found

13) Reinstall Windows 11 from a USB
- Download the Creation Tool
- Format a USB with 8GB space
- Install the Creation Tool to your USB
- Change your boot order to your USB in the BIOS
- Install Windows (Advanced)
- Either delete the partitions associated with your primary drive (assuming Windows is installed on your 1TB Samsung Drive) or delete all of the partitions
- Install Windows on the correct drive (presumably the 1TB Samsung Drive)
- Follow the steps in the Windows installer

side note on this, im on win 10 still, would that be causing any of the issues ? thinking now maybe ddr5 and 4090 dont play nice on win 10, guess 11 is worth a shot

If your games are still having issues after all of this, then I would either RMA the PC or request a refund.

yeah i think i want to sent the whole pc back at this stage, i feel like ive done more than enough trouble shooting and trying to fix things for a new pc... its really upsetting me now, even with a new gpu its no different

 

[Hailtothedoge]

get this on magician not sure if thats going to cause issues or not

 

[DarkPaladin]

resize bar - yes frame rate is set to 144 global - should i do this individually instead? does it make a difference?

Again ive set this global, should it be individual?

Ive turned this on now lets see how it goes.

Disabled, first thing i did when i reinstalled windows aha

ill run this tomorrow, is heaven different to 3dmark? hwinfo does not seem to pick up my cooler but i have icue so i can note temp from there

Seems to stay at @16 4.0

yep this looks fine too me on cpuz

running this now, will report back

turned this on to grab vids of the pop in and stuff for reddit, have turned this off now

ive reinstalled with ddu and reinstalled windows before, will try again tomorrow with ddu though just to be sure

set to 144

Will run tomorrow, have run the windows one before and nothing was found

side note on this, im on win 10 still, would that be causing any of the issues ? thinking now maybe ddr5 and 4090 dont play nice on win 10, guess 11 is worth a shot



yeah i think i want to sent the whole pc back at this stage, i feel like ive done more than enough trouble shooting and trying to fix things for a new pc... its really upsetting me now, even with a new gpu its no different

1. I would do this individually. Some applications will have their own in-game settings and having conflicting FPS caps can cause stutters
2. Windows likely has the correct pre-set already, but I'd personally do this individually just to be certain
3. If it causes any issues, disable it. I have it on and never have issues in my games
4. Good to hear. Xbox Game Bar can cause stutters/FPS drops
5. Heaven Benchmark is free to use and is often what people use to test their hardware for GPU clocks, thermal + fan curve optimisations. 3DMark has more variety, but Heaven is simpler to use. It just requires using other applications to monitor the hardware
6. That means it's working correctly
7. Same as above
8. One thing to mention is once you've updated + tested your drives, you should disable Samsung Magician from starting with Windows (both in-app and with Windows startup options)
9. The overlay is fine to use in some games, while being a nuisance for others. Older games with varying framerates (e.g. MOBA's) will suffer frequent stutters with this enabled
10. DDU is often needed when installing new hardware or installing drivers without issues. You don't always need this, but it's often recommended
11. It's worth using MemTest86 even if the other comes back fine
12. I don't know about AMD CPU's, but newer Intel CPU's require Windows 11 to make use of the E + P cores. If you're still using Windows 10, make sure to select Windows 10 when downloading drivers etc.
13. I added reseat GPU as a recommendation. You've just got the new GPU and I'm sure you've correctly installed it, but it's probably worth checking it again just to be absolutely certain it's correctly installed
14. I would also check to make sure your PSU cables are fully inserted (when switched off)

If after doing all of these recommendations and noticing the same issue with 2 GPU's, my guess is either:

1. PCIe slot is faulty (motherboard)
2. RAM stick(s) are faulty and need replacing
3. PSU is faulty
4. Both GPU's you received are faulty

 

[SpyderTracks]

The issue is that the fix for SOC overvoltage wasn't addressed properly by Asus on that board until the latest revision 1415, there were 2 previous bioses to address it in 1410 and 1401 but both those were beta bioses which PCS would not have applied. The 1303 bios that Asus first claimed limited voltage to 1.30V was proved to be false, the voltage was still running over 1.4 a lot of the time.

I note the OP's system went into Building on April 25th which was just around the time that AMD were discovering the issue and starting to roll out the emergency voltage restricted AGESA update to board partners.

AMD Issues Second Statement on Ryzen 7000 Burnout Issues: Caps SoC Voltages

www.anandtech.com

This does suggest that the OP may be on an extremely early BIOS version, in which case with the EXPO applied at 6000MHz, it's extremely likely that the CPU and / or motherboard may have been compromised by overvoltage which could well relate to the performance issues.

For the OP though, don't worry, this is absolutely worst case scenario, and you'd be covered by Asus warranty, but I'm sure PCS would sort it anyway if that was indeed the case.

I do wonder if these issues may be related to the CPU having been damaged in the long term. You've had it for a while on the overvoltage so some damage has undoubtedly occured, it's weather it's at a stage it's impacting performance.

 

[DarkPaladin]

get this on magician not sure if thats going to cause issues or not
View attachment 37974

I have no idea what SiliconMotion is. I assume it's on your PC for a good reason though.

I do wonder if these issues may be related to the CPU having been damaged in the long term. You've had it for a while on the overvoltage so some damage has undoubtedly occured, it's weather it's at a stage it's impacting performance.

Good observation. I never assumed CPU issues would be the cause, but I remember hearing about the BIOS issues from GamersNexus a while ago so it's possible.

 

[SpyderTracks]

get this on magician not sure if thats going to cause issues or not
View attachment 37974

SiliconMotion is used by manufacturers who generally make peripherals and docks, although do also make external media.

That shouldn't be the driver for your M2 lane, that's not set correctly.

At this point I'd say clean install.

 

[Hailtothedoge]

1. I would do this individually. Some applications will have their own in-game settings and having conflicting FPS caps can cause stutters
2. Windows likely has the correct pre-set already, but I'd personally do this individually just to be certain
3. If it causes any issues, disable it. I have it on and never have issues in my games
4. Good to hear. Xbox Game Bar can cause stutters/FPS drops
5. Heaven Benchmark is free to use and is often what people use to test their hardware for GPU clocks, thermal + fan curve optimisations. 3DMark has more variety, but Heaven is simpler to use. It just requires using other applications to monitor the hardware
6. That means it's working correctly
7. Same as above
8. One thing to mention is once you've updated + tested your drives, you should disable Samsung Magician from starting with Windows (both in-app and with Windows startup options)
9. The overlay is fine to use in some games, while being a nuisance for others. Older games with varying framerates (e.g. MOBA's) will suffer frequent stutters with this enabled
10. DDU is often needed when installing new hardware or installing drivers without issues. You don't always need this, but it's often recommended
11. It's worth using MemTest86 even if the other comes back fine
12. I don't know about AMD CPU's, but newer Intel CPU's require Windows 11 to make use of the E + P cores. If you're still using Windows 10, make sure to select Windows 10 when downloading drivers etc.
13. I added reseat GPU as a recommendation. You've just got the new GPU and I'm sure you've correctly installed it, but it's probably worth checking it again just to be absolutely certain it's correctly installed
14. I would also check to make sure your PSU cables are fully inserted (when switched off)

If after doing all of these recommendations and noticing the same issue with 2 GPU's, my guess is either:

1. PCIe slot is faulty (motherboard)
2. RAM stick(s) are faulty and need replacing
3. PSU is faulty
4. Both GPU's you received are faulty

i think imma do a few more tests and then see if i can just rma the whole pc...

wouldn't it just be amazing if both gpus are faulty lmao what sort of crap luck that would be.

will run memtest tomorrow and see how that gets on, ive heard it can take many hours so i will try and do it early if i can

Magician seems to say ssds are fine so ill leave it at that for now, disabled on start up.

I have reseat the motherboard twice earlier today, cut my hand the last time haha i guess i can try that again, il do it before i do memtest tomorrow.

• I would also check to make sure your PSU cables are fully inserted (when switched off) - what cables are these? are they internal ones?

 

[Hailtothedoge]

I do wonder if these issues may be related to the CPU having been damaged in the long term. You've had it for a while on the overvoltage so some damage has undoubtedly occured, it's weather it's at a stage it's impacting performance.

This is a good point, is there a way for me to confirm? will mention this to pcs if/when i call them.

 

[SpyderTracks]

i think imma do a few more tests and then see if i can just rma the whole pc...
View attachment 37975

wouldn't it just be amazing if both gpus are faulty lmao what sort of crap luck that would be.

will run memtest tomorrow and see how that gets on, ive heard it can take many hours so i will try and do it early if i can

Magician seems to say ssds are fine so ill leave it at that for now, disabled on start up.

I have reseat the motherboard twice earlier today, cut my hand the last time haha i guess i can try that again, il do it before i do memtest tomorrow.

• I would also check to make sure your PSU cables are fully inserted (when switched off) - what cables are these? are they internal ones?

Have you done a clean install yet?

 

[Hailtothedoge]

SiliconMotion is used by manufacturers who generally make peripherals and docks, although do also make external media.

That shouldn't be the driver for your M2 lane, that's not set correctly.

At this point I'd say clean install.

hmm thats really wierd, i dont think ive anything from Satechi so not sure why thats in there. and i dont think ive installed anything that would have had that driver. clean install? of windows or of the m2 drivers?

 

[SpyderTracks]

This is a good point, is there a way for me to confirm? will mention this to pcs if/when i call them.

The only way to really confirm would be to remove the CPU and check for burn marks at the power pins on the reverse of the CPU on the pins, or in the CPU socket of the motherboard.

I wouldn't suggest doing that though, it's something that would be picked up in an RMA with PCS, and they'd definitely check it if you alerted them to the BIOS were running up until recently.

hmm thats really wierd, i dont think ive anything from Satechi so not sure why thats in there. and i dont think ive installed anything that would have had that driver. clean install? of windows or of the m2 drivers?

I would do a clean install, the fact that's installed as your storage controller and you don't know how suggests there's something wrong with the windows installation, you don't know what else could be affected.

I'd do a clean install, run all windows updates to install relevant drivers, then before doing anything, I'd check your device manager for the storage controller

The default driver is the Microsoft one, once you've installed Samsung Magician (after first checking), it should update it to the Samsung driver which will give optimal performance.

If it's still showing the SiliconMagician controller, then there's something very strange going on and could be a fake drive.

I don't know how that SiliconMagician controller could have gotten on there, but it's not supported by Samsung, ergo, it shouldn't be there.

 

[SpyderTracks]

Sorry, hold on, you've got a SolidGM drive as well, you sure you're not trying to connect the incorrect drive in Samsung Magician?