4k buyers remorse / performance issues

HomerJ

Author Level

SpyderTracks

We love you Ukraine
oh dear, yeah i have had issues with nvidia experance with the graphic updates, i have to use the websites version since experance crashes on install.

What is DDU?
Display Driver Uninstaller, it's the only way to properly uninstall drivers to make way for a clean driver install.

There's a document on it here, I'd run that to uninstall and then reinstall the latest version by downloading from nVidia, don't use experience.


Going forwards whenever updating drivers through Experience, always make sure you choose a "custom install" then clean install of the Graphics driver, it prevents lots of issues
 

Hailtothedoge

Gold Level Poster
Display Driver Uninstaller, it's the only way to properly uninstall drivers to make way for a clean driver install.

There's a document on it here, I'd run that to uninstall and then reinstall the latest version by downloading from nVidia, don't use experience.


Going forwards whenever updating drivers through Experience, always make sure you choose a "custom install" then clean install of the Graphics driver, it prevents lots of issues
clean install also crashed for me :(

Btw i have read and installed ddu and ran it in safe mode as it recommended

Logged back on after it restarted and went to download the nvidia driver, but my screen went black and now my pc says display port no signal, everything seems plugged in correctly and it comes on for a few seconds when i try restarting

Unsure what to do now lol, works on my motherboard so i hope ive not bricked my gpu
 

SpyderTracks

We love you Ukraine
clean install also crashed for me :(

Btw i have read and installed ddu and ran it in safe mode as it recommended

Logged back on after it restarted and went to download the nvidia driver, but my screen went black and now my pc says display port no signal, everything seems plugged in correctly and it comes on for a few seconds when i try restarting

Unsure what to do now lol, works on my motherboard so i hope ive not bricked my gpu
It does sound like the GPU may be faulty to me.

Have you got a link to the driver you downloaded? Did you install it or not get that far?
 

Hailtothedoge

Gold Level Poster
I take it you've done a proper restart?
yes a few times even tried running ddu in safe mode again but no luck.

Buuut i have managed to get it back on, i read a comment on the nvidia forum mentioning an issue between refresh rates so i set it to 59 hz on my motherboard, reset the pc , got to login screen and plugged the cable back in to my gpu and suddenly it works again! i have set my refresh rare back to 144 and it seems to be ok for now... we will see

Man i have never had so many issues with a pc ever, i kinda miss my old pc, had 1000 less issues with it lmao
:oops:
 

SpyderTracks

We love you Ukraine
yes a few times even tried running ddu in safe mode again but no luck.

Buuut i have managed to get it back on, i read a comment on the nvidia forum mentioning an issue between refresh rates so i set it to 59 hz on my motherboard, reset the pc , got to login screen and plugged the cable back in to my gpu and suddenly it works again! i have set my refresh rare back to 144 and it seems to be ok for now... we will see

Man i have never had so many issues with a pc ever, i kinda miss my old pc, had 1000 less issues with it lmao
:oops:
You shouldn't be setting tge refresh rate as that will disable adaptive refresh which is far more effective
 

Hailtothedoge

Gold Level Poster
So looking at my logs today, in application i am now getting "open gl driver out of memory" warnings, def a new warning ive not seen before.

Also still having unexpected shut down on system logs despite normal shutdown, and still talks about fast boot despite being off. Why is this pc so odd! almost feel like i need to send the whole thing back to pcs lol
 

ubuysa

The BSOD Doctor
Wierdly enough my bios says its already off...odd
That's BIOS fast start, @Scott was talking about Windows fast startup. He's right too, that does cause a lot of issues. Enter the Run command powercfg.cpl, click on the 'Chose what the power buttons do' and uncheck Fast Startup. Either that or turn hibernation off completely if you don't use it via the command powercfg -h off.

I'm thinking that since your system seems quite unstable it might be worth starting Windows in Safe Mode. In Safe Mode most third-party drivers are not loaded, so if it's stable in Safe Mode your problem is a third-party driver. Try starting in Safe Mode without networking at first, if it's stable in that mode then try starting in Safe Mode with networking and see whether it's stable in that mode too.

Because almost no third-party drivers will be loaded, in Safe Mode some devices will not function properly, or at all. Your display resolution will be poor for example, because you'll be using the Windows basic display driver. The objective in Safe Mode is not to have a usable system, but just to see whether it crashes or not.
 

Hailtothedoge

Gold Level Poster
That's BIOS fast start, @Scott was talking about Windows fast startup. He's right too, that does cause a lot of issues. Enter the Run command powercfg.cpl, click on the 'Chose what the power buttons do' and uncheck Fast Startup. Either that or turn hibernation off completely if you don't use it via the command powercfg -h off.

I'm thinking that since your system seems quite unstable it might be worth starting Windows in Safe Mode. In Safe Mode most third-party drivers are not loaded, so if it's stable in Safe Mode your problem is a third-party driver. Try starting in Safe Mode without networking at first, if it's stable in that mode then try starting in Safe Mode with networking and see whether it's stable in that mode too.

Because almost no third-party drivers will be loaded, in Safe Mode some devices will not function properly, or at all. Your display resolution will be poor for example, because you'll be using the Windows basic display driver. The objective in Safe Mode is not to have a usable system, but just to see whether it crashes or not.
Right found the point and turned it off thank you :)

For safe mode what am i doing while in that mode? just monitoring the event log? i assume i cant run anything?

Also for the out of memory error, could the gpu be faulty? or im thinking latest nvidia driver bug cus this was not appearing before hand
 

SpyderTracks

We love you Ukraine
Thats the weird thing, none! This error appears about 4 times on boot, before ive even started any game, anything ive read online its normally due to a game having a mem leak but ive not even got that far
I would say a full clean windows install was needed at this point.

Then if you're still getting errors, it would point to a gpu error.

Bur there have been so many settings that were out of whack that its going to take forever isolating rhe cause.

If theres still an issue after a clean install then we can look at a physical GPU issue
 

Hailtothedoge

Gold Level Poster
I would say a full clean windows install was needed at this point.

Then if you're still getting errors, it would point to a gpu error.

Bur there have been so many settings that were out of whack that its going to take forever isolating rhe cause.

If theres still an issue after a clean install then we can look at a physical GPU issue
Sigh, i was really hoping to avoid that. But honestly i saw it coming, the dcom server error every few mins and all the other issues and everything else the writings been on the wall for a windows reinstall lol

So for the reinstall, is it the one that removes all files too like documents or just the other one?

I wanna say thank you to everyone who has been helping me with all my issues, i really appreciate it ❤️
 

Martinr36

MOST VALUED CONTRIBUTOR
So for the reinstall, is it the one that removes all files too like documents or just the other one?
The one that removes everything on the C drive, follow these instructions:

Download a new copy of Windows using the Media Creation Tool (Second option on linked page) to an 8GB (min) USB.
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).

This is also worth a watch
 

SpyderTracks

We love you Ukraine
So for the reinstall, is it the one that removes all files too like documents or just the other one?
Assuming you’re managing you directories properly, a clean install only affects the c drive, your data and games should be on a separate drive and wouldn’t be affected.
 
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