4k buyers remorse / performance issues

SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
Right so all up and running now, tried out resident evil 5 before ive even installed any windows updates or nvidia updates etc

Still happening, fresh install, no recent drivers, win 11, so weird
Click to expand...
The OS isn't configured if you haven't installed the windows updates.
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
But it's not configured properly without all required updates, so we still no idea where problem lies
 
D

DarkPaladin

Enthusiast
Hailtothedoge said:
Heh so yeah did the clean install now i have no Internet connection.... Forgot i need the drivers but i have no Internet to get them lol

Need to find a cable for my phone that will allow data transfer so i can move the driver or something

Woops!
Click to expand...
Whenever I reinstall Windows, I do the following (lengthy post incoming, but I hope it helps):

Pre-installation:
  1. Download the Windows 11 Media Creation tool to a USB
  2. Download your motherboard drivers (LAN, Wireless, Chipset, Audio, Bluetooth), GPU driver I mentioned earlier https://www.nvidia.co.uk/download/driverResults.aspx/212776/en-uk , and applications (e.g. Steam) to a second USB
  3. Make a note of which of your drives has Windows installed (especially important if you have multiple drives of the same size)
  4. Backup your data to an external drive if you need to
Installing Windows:
  1. Boot into the BIOS and change the boot order to the USB
  2. Make sure Armoury Crate is set to not automatically download. This software is awful.
  3. Save & Exit
  4. Windows will show a page with install now
  5. Click custom install Windows (advanced)
  6. Delete the partitions where Windows is installed (or to have a fully clean system, delete all partitions)
  7. Install Windows to the original drive (preferably the fastest)
  8. Let Windows install itself
  9. Go through the Windows installation process
  10. Once you're at the desktop page, Windows has correctly been installed
Post-Installation:
  1. Insert the second USB and install the motherboard drivers in the following order to your primary drive: Chipset, Audio, LAN, Bluetooth, Wireless
  2. Install the GPU drivers from the USB
  3. Once this has completed, check for Windows updates and let Windows update itself (will probably take a few restarts)
  4. Once Windows has finished updating itself, install the applications from the USB to your primary drive
  5. You should have the operating system fully up to date now
Windows settings optimisations:
  1. Run through your Windows settings and configure the settings how you'd like them to be (e.g. Display preferences, turn off OneDrive)
  2. Run through privacy settings and uncheck most of the settings (e.g. keep microphone on if you need it for gaming)
  3. Change which apps startup with Windows (Settings > Apps > Startup). Some apps set themselves to launch with Windows which can take up slight performance
  4. Disable Xbox Game Bar. This thing is a nuisance and should never be set to on.
  5. Gaming > Game mode > On
  6. Gaming > Change default graphics settings > Hardware-accelerated GPU scheduling > On (turn this off if it causes problems)
  7. Gaming > It should show your installed apps > Click a game (e.g. Overwatch) > Options > High Performance
  8. When installing games on Steam, make sure to install them to a second drive and not the same as your operating system/primary drive
  9. Once the GPU driver has installed, make sure Windows is using the highest refresh rate: Windows Key > Display > Advanced Display > Choose a refresh rate > select the highest option
Power Plan optimisations:
  1. Push the Windows Key and type Edit Power Plan
  2. Change advanced power settings
  3. Hard Disk > Turn off hard disk after (enter 0)
  4. USB Settings > USB Selective Suspend Settings > Disabled
  5. PCI Express > Link State Power Management > Off
  6. Processer Power Management > Maximum Processor State > 100%
  7. Click Ok
NVIDIA Control Panel Optimisations:
  1. Push the Windows Key and type NVIDIA Control Panel
  2. Manage 3D Settings > Ignore Global settings > Program settings > Select a program to customise (ideally a game) > Texture filtering quality (high performance) > Max Frame Rate (if you're running a game that doesn't benefit from huge frame rates, setting this to your monitor's refresh rate can conserve power + heat)
  3. Configure Surround, PhysX > PhysX Settings > Processor > Select your GPU
  4. Close
GeForce Experience Settings:
  1. Create an account and login
  2. Click the cog icon (settings)
  3. Turn in-game overlay to Off
  4. Desktop notifications > turn both off
  5. Downloads > Turn off automatic driver installs
  6. Games & Apps > Optimal playable settings > turn this off
Recommended apps:
  1. MSI Afterburner for GPU fan turning: https://www.msi.com/Landing/afterburner/graphics-cards
  2. CPU-Z for monitoring your CPU performance and lets you see if your RAM is operating at their correct speeds: https://www.cpuid.com/downloads/cpu-z/cpu-z_2.08-en.exe
  3. GPU-Z for specific GPU monitoring: https://www.techpowerup.com/download/techpowerup-gpu-z/
  4. HWInfo64 for system monitoring: https://www.hwinfo.com/download/
  5. Heaven Benchmark for testing system performance in a gaming scenario: https://benchmark.unigine.com/heaven
  6. Samsung Magician to keep your drives up to date: https://semiconductor.samsung.com/consumer-storage/support/tools/
  7. Winrar: https://www.rarlab.com/
  8. 7-Zip: https://7-zip.org/
  9. Recommended NVIDIA 4090 Driver by the NVIDIA enthusiasts: https://www.nvidia.co.uk/download/driverResults.aspx/212776/en-uk
  10. Steam, the most important of all: https://store.steampowered.com/about/
A couple of points to also mention is if your system is working/operating as expected after doing all of this, it might be worth creating a restore point: Windows Key > Restore Point > Create > Give it a name (probably 16th November so it's easy to remember) > Create.

Lastly, you can check if your RAM is operating at the advertised speeds by going into CPU-Z > SPD > Selecting the slots the RAM sticks are installed in your motherboard (preferably #2 and #4) > Max Bandwidth should say e.g. 5600 (2,800) and SPD Ext. should say XMP 3.0 (I forget what the AMD equivalent is named).

I really hope this helps. If it doesn't, then it either PCSpecialist didn't replace the faulty component, they replaced the components and you have unbelievably bad luck, or (in extremely rare cases) an issue with power/electricity.
 
H

Hailtothedoge

Gold Level Poster
DarkPaladin said:
Whenever I reinstall Windows, I do the following (lengthy post incoming, but I hope it helps):

Pre-installation:
  1. Download the Windows 11 Media Creation tool to a USB
  2. Download your motherboard drivers (LAN, Wireless, Chipset, Audio, Bluetooth), GPU driver I mentioned earlier https://www.nvidia.co.uk/download/driverResults.aspx/212776/en-uk , and applications (e.g. Steam) to a second USB
  3. Make a note of which of your drives has Windows installed (especially important if you have multiple drives of the same size)
  4. Backup your data to an external drive if you need to
Installing Windows:
  1. Boot into the BIOS and change the boot order to the USB
  2. Make sure Armoury Crate is set to not automatically download. This software is awful.
  3. Save & Exit
  4. Windows will show a page with install now
  5. Click custom install Windows (advanced)
  6. Delete the partitions where Windows is installed (or to have a fully clean system, delete all partitions)
  7. Install Windows to the original drive (preferably the fastest)
  8. Let Windows install itself
  9. Go through the Windows installation process
  10. Once you're at the desktop page, Windows has correctly been installed
Post-Installation:
  1. Insert the second USB and install the motherboard drivers in the following order to your primary drive: Chipset, Audio, LAN, Bluetooth, Wireless
  2. Install the GPU drivers from the USB
  3. Once this has completed, check for Windows updates and let Windows update itself (will probably take a few restarts)
  4. Once Windows has finished updating itself, install the applications from the USB to your primary drive
  5. You should have the operating system fully up to date now
Windows settings optimisations:
  1. Run through your Windows settings and configure the settings how you'd like them to be (e.g. Display preferences, turn off OneDrive)
  2. Run through privacy settings and uncheck most of the settings (e.g. keep microphone on if you need it for gaming)
  3. Change which apps startup with Windows (Settings > Apps > Startup). Some apps set themselves to launch with Windows which can take up slight performance
  4. Disable Xbox Game Bar. This thing is a nuisance and should never be set to on.
  5. Gaming > Game mode > On
  6. Gaming > Change default graphics settings > Hardware-accelerated GPU scheduling > On (turn this off if it causes problems)
  7. Gaming > It should show your installed apps > Click a game (e.g. Overwatch) > Options > High Performance
  8. When installing games on Steam, make sure to install them to a second drive and not the same as your operating system/primary drive
  9. Once the GPU driver has installed, make sure Windows is using the highest refresh rate: Windows Key > Display > Advanced Display > Choose a refresh rate > select the highest option
Power Plan optimisations:
  1. Push the Windows Key and type Edit Power Plan
  2. Change advanced power settings
  3. Hard Disk > Turn off hard disk after (enter 0)
  4. USB Settings > USB Selective Suspend Settings > Disabled
  5. PCI Express > Link State Power Management > Off
  6. Processer Power Management > Maximum Processor State > 100%
  7. Click Ok
NVIDIA Control Panel Optimisations:
  1. Push the Windows Key and type NVIDIA Control Panel
  2. Manage 3D Settings > Ignore Global settings > Program settings > Select a program to customise (ideally a game) > Texture filtering quality (high performance) > Max Frame Rate (if you're running a game that doesn't benefit from huge frame rates, setting this to your monitor's refresh rate can conserve power + heat)
  3. Configure Surround, PhysX > PhysX Settings > Processor > Select your GPU
  4. Close
GeForce Experience Settings:
  1. Create an account and login
  2. Click the cog icon (settings)
  3. Turn in-game overlay to Off
  4. Desktop notifications > turn both off
  5. Downloads > Turn off automatic driver installs
  6. Games & Apps > Optimal playable settings > turn this off
Recommended apps:
  1. MSI Afterburner for GPU fan turning: https://www.msi.com/Landing/afterburner/graphics-cards
  2. CPU-Z for monitoring your CPU performance and lets you see if your RAM is operating at their correct speeds: https://www.cpuid.com/downloads/cpu-z/cpu-z_2.08-en.exe
  3. GPU-Z for specific GPU monitoring: https://www.techpowerup.com/download/techpowerup-gpu-z/
  4. HWInfo64 for system monitoring: https://www.hwinfo.com/download/
  5. Heaven Benchmark for testing system performance in a gaming scenario: https://benchmark.unigine.com/heaven
  6. Samsung Magician to keep your drives up to date: https://semiconductor.samsung.com/consumer-storage/support/tools/
  7. Winrar: https://www.rarlab.com/
  8. 7-Zip: https://7-zip.org/
  9. Recommended NVIDIA 4090 Driver by the NVIDIA enthusiasts: https://www.nvidia.co.uk/download/driverResults.aspx/212776/en-uk
  10. Steam, the most important of all: https://store.steampowered.com/about/
A couple of points to also mention is if your system is working/operating as expected after doing all of this, it might be worth creating a restore point: Windows Key > Restore Point > Create > Give it a name (probably 16th November so it's easy to remember) > Create.

Lastly, you can check if your RAM is operating at the advertised speeds by going into CPU-Z > SPD > Selecting the slots the RAM sticks are installed in your motherboard (preferably #2 and #4) > Max Bandwidth should say e.g. 5600 (2,800) and SPD Ext. should say XMP 3.0 (I forget what the AMD equivalent is named).

I really hope this helps. If it doesn't, then it either PCSpecialist didn't replace the faulty component, they replaced the components and you have unbelievably bad luck, or (in extremely rare cases) an issue with power/electricity.
Click to expand...
I have just gone through all of this (great write up btw) and sadly no change:(

I couldn't get game bar to go off, apparently microsoft have mad that more difficult

But yeah not sure where to go from here...

Pcs support are never gonna believe me that a faulty part wasnt replaced at this point i don't think:/

The bad luck bit is probably true either way, 6+ months of issues and still no fix thats bad luck if i ever saw it lol

Maybe could be power? I have no idea how i would ever test that tho
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
I have just gone through all of this (great write up btw) and sadly no change:(

I couldn't get game bar to go off, apparently microsoft have mad that more difficult

But yeah not sure where to go from here...

Pcs support are never gonna believe me that a faulty part wasnt replaced at this point i don't think:/

The bad luck bit is probably true either way, 6+ months of issues and still no fix thats bad luck if i ever saw it lol

Maybe could be power? I have no idea how i would ever test that tho
Click to expand...
I don’t think it’s a hardware issue, fully believe it’s software configuration
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
What could it be after a clean windows install? The only thing i can think of is some driver settings that i cant do anything to :(
Click to expand...
Could be game settings, NVIDIA settings, driver issues. If you had set super sampling for instance it will be upscaling to 8k and performance would be awful. Is hairworks applied, etc etc etc Similarly at 4k you’d disable any Anti-aliasing.
 
H

Hailtothedoge

Gold Level Poster
SpyderTracks said:
Could be game settings, NVIDIA settings, driver issues. If you had set super sampling for instance it will be upscaling to 8k and performance would be awful. Is hairworks applied, etc etc etc Similarly at 4k you’d disable any Anti-aliasing.
Click to expand...
I have none of those on, especially not in older games. Resident evil 5 has like 5 graphic options lol

For other games like rdr2 and wow scale is at 100%(4k)

No super sampling no hairworks, ive used base presets for the settings to test, which dont touch any of the advanced settings and they don't change anything

The only nvida settings right now are the individual game ones suggested by dark paladin.

Heck even just to test ive set the games in their lowest settings, medium settings, different screen, 1080p ect, no difference:(

Power settings are all at high prof.

I am out of ideas:(
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
I have none of those on, especially not in older games. Resident evil 5 has like 5 graphic options lol

For other games like rdr2 and wow scale is at 100%(4k)

No super sampling no hairworks, ive used base presets for the settings to test, which dont touch any of the advanced settings and they don't change anything

The only nvida settings right now are the individual game ones suggested by dark paladin.

Heck even just to test ive set the games in their lowest settings, medium settings, different screen, 1080p ect, no difference:(

Power settings are all at high prof.

I am out of ideas:(
Click to expand...
Then it has to be a driver issue.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
I have none of those on, especially not in older games. Resident evil 5 has like 5 graphic options lol

For other games like rdr2 and wow scale is at 100%(4k)

No super sampling no hairworks, ive used base presets for the settings to test, which dont touch any of the advanced settings and they don't change anything

The only nvida settings right now are the individual game ones suggested by dark paladin.

Heck even just to test ive set the games in their lowest settings, medium settings, different screen, 1080p ect, no difference:(

Power settings are all at high prof.

I am out of ideas:(
Click to expand...
Ah, I meant to ask a while ago and totally forgot, have you flashed the latest VBios on the GPU?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
Vbios? Im going to assume i haven't since im not sure what that is :eek:
Click to expand...
It's the GPU BIOS, in the same way a motherboard has a BIOS, a GPU is just a micro computer and has it's own BIOS that gets updated with bug fixes.

Worth checking if there's an update available and if it addresses any issues like this
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
Vbios? Im going to assume i haven't since im not sure what that is :eek:
Click to expand...
So just had a look, the VBIOS is applicable to all their 4090 models, I'm not sure it will fix this, but worth flashing it anyway.

I would also uninstall the Nvidia drivers with DDU, then install this particular one from Zotac, you never know, there may be a difference, again this driver is applicable for any of the 4090 models

 
H

Hailtothedoge

Gold Level Poster
SpyderTracks said:
So just had a look, the VBIOS is applicable to all their 4090 models, I'm not sure it will fix this, but worth flashing it anyway.

I would also uninstall the Nvidia drivers with DDU, then install this particular one from Zotac, you never know, there may be a difference, again this driver is applicable for any of the 4090 models

Click to expand...
Thank you for the links

So ddu then install driver from zotec and then update vbios? Is that the right order?
 
H

Hailtothedoge

Gold Level Poster
SpyderTracks said:
I would update vbios first, then uninstall driver with and have the other one ready to install after reboot in safe mode with network disabled
Click to expand...
right i installed thew bios, restarted in safe mode ddu'd then installed the nvidia driver from the zotec website, no luck :(

I was kinda getting my hopes up for that one lol but sadly not
 
SpyderTracks

SpyderTracks

We love you Ukraine
Hailtothedoge said:
right i installed thew bios, restarted in safe mode ddu'd then installed the nvidia driver from the zotec website, no luck :(

I was kinda getting my hopes up for that one lol but sadly not
Click to expand...
You'll just have to hammer Zotac and Nvidia unfortunately, seems like a driver issue.
 
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