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No. I can guessing only. Something disturbed the communication between the optane card and the hdd. I don't know. Can update fail cause something like this? If power supply issue would be, i think something else should be faulty as well ... really don't know.. The build was fix, nothing was...

If someone would have the same situation. the solution was the following in my case: Get Optane card off from the PC System set to ACHI mode. (previous mode was: Intel RST Premium With Intel Optane System Acceleration) Restart HDD was visible in this mode. Data was correct. Programs were...

So, the journey still not at the end. To setting up the optane acceleration, should I install a program called Intel Rapid Storage Technology - program or i can still fix it with the already installed Intel Optane Memory program? And, how should i start: Optane card in / or out? ------ > I can...

Thank you, but it wasn't me. A very huge thank for the PC Specialists. I am in contact with them, and they kept watching the forum and the attached pictures. They were asking me to try the bios "ACHI" settings before i would send back the PC. So thank u all! :) That was an amazing cooperation. :)

Update: Optane memory removed Bios setting in ACHI The result is good.. :D the "D" appeared again with every data on.. device manager - disc drivers - with hidden items

I will send it back to the PC specialists. Thank you for your help, I realy appreciate your understanding, and your help! Unfortunately we couldn't find the reason.. yet..

So, after your message i was diving in the motherboard booklet a bit.. Firs, here is the answer for your question: And, for the optane memory, i fond the folowing. Optane actual place on motherboard. Info in the booklet for the BIOS Settings. Should i change the PORT 9 to RST Controlled?

I bought a caddy. but i cant try it now. I have to go to work. Here is a few more BIOS screenshots

The Windows can't cause such an issue? I mean, without optane, the optane device is still in the list, just hidden. So , i think, if it would be only disconnected anyhow, then it should be only hidden in the list .. However, if the windows causing it somehow, it can clear the connection too...

Probably yes. I had to make a try because i am living in Ireland. As i know they have an office only in the UK. I can send it back, but that should be the last case, i think that's the most risky.

INTEL MEMPEK1W016GA changed. Without optane it is gray in the device manager. (Hidden items shown) This is the device manager with hidden - hidden items

New SATA wire, different SATA ports were tried. Didn't work. The Device manager with shown hidden items was the following with optane: without optane: The PC is without opotane at the moment. The Disc manager shows the following. I still can't see the HDD. :(

Yest Yesterday at night i tried the restore point. I had one point on 31th dec., but i could't restore because it had an error which was shown after the process. It said something doesn't let the windows to restore. I thought i will try it today, but i don't have that point anymore, and the...

The build wasn't change since bought. It was moved only once weeks ago, and only a few meters on foot. :) i don't think it would damaged because of that. When the PC is turned on, it has a the spinning sound, i can feel it when i touch it too. Acting as normal. I thought the windows did...

No, i can see only the SSD.

Yes it was. My wife is a freelancer graphic designer, she had a lots of artworks, and a few installed programs on the drive. It was working without any problem up to yesterday.

Hi! Could somebody help me? Windows can't see my 2TB HDD. Cables checked, Bios can see, but it is missing from the disc management. Should be Drive"D". The build is a full PC specialist build, one year old. (The language is Hungarian on attached Windows photo, i hope it won't cause problem)...

Hi! I need a little help with a custom PC. I would like to use it for graphic designing, video editting and for gaming. I made two setups, the first is cheaper, the secound is a bit more expensive. The main difference is the mother board and the processor, and unfortunately i can't use intel...