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Hi. Do PCS supply the new bios as my valeon 3080 is a 135W + 15W Thanks

There’s 2 white dots on the touchpad. One on left and one on right. Double tap the right hand white dot and it should light up and disable half the touchpad. double tapping left dot disables whole touch pad

Just had an email back today regarding a full refund and they have said as one month has passed since delivery they won’t refund it

Actually Ive just emailed them stating the laptop is not fit for purpose and is effectively faulty and asked for a refund/exchange to a different model. Will update when I get response

Thats pretty bad, no point me sending mine back then. Mines doesn't seem too bad as its just dirt from the keys transferring to my screen so ill carry on using it as I have the extended warranty if anything should break/get worse. If you go for refund let me know how it goes please as I may...

Yeah I’d be interested to see how long it takes. They’ve asked for pictures of mine and requested I call them about it.

Hi ubuysa Thanks for your reply and yeah I think you’re right so I have emailed them this morning and asked them to email me or call me to discuss the issue. I think all owners with the issue should get in contact so they are aware it’s not just on one laptop and it’s on other machines too. A...

Yeah I'm thinking the same. Also if I was to ask for refund they don't have any other 3080 laptops to buy in replacement. Think I'll monitor it and if it gets worse will have to RMA. The marks clean off with a cloth so I think it's just dirt from the keys transferring on to screen. The screen...

I noticed this on my valeon too. There is marks on the screen from the keys. The marks wipe off but must mean the keys are touching the display. Are you planning returning yours?

Hi, I have had my valeon for 1 week now. Its the Ryzen 9 5900HX with RTX3080. So far temps seem to be ok. I'm getting 84'c on the CPU and around 72'c on the GPU whilst playing Assassins Creed Valhalla and GTA V. I'm using it on a cooling pad. Perhaps someone can compare temps with their Ionico...

Thanks to both of you for your help. I couldn't get it figured out myself :)

That software worked, it took longer to insatll and restarted a couple of times and when completed the device no longer has an exclamation mark. Thanks very much for your help with this :)

The chassis number is Tongfang GM7ZG8M. Bhuna50 thought it was an AMD audio coprocessor based on screenshots of the Hardware ID in windows device manager. The audio works fine on the computer with that Realtek driver installed, but that multimedia controller with the exclamation mark in device...

Yeah it seems like there is something missing. Inside the Audio zip is Realtek install files which I've installed too.

I used that same tool you sent me. I think it detects whats needed itself?

Yeah I did that one earlier and didn't change the unknown device. Might have to send a email to tech support?

I tried the driver in my downloads section and then also the driver from AMD site which seemed to be the same.

So I installed all the AMD chipset drivers but didn't solve the issue

I ordered the machine with the 128gb drive and no windows as I had my own 1tb samsung 970 evo plus which I installed as soon as I got the machine. I then did a clean install of windows 10. I left it to do all updates and find drivers which it did except that final one. I didn't put Bullgaurd on...

Thanks for your reply. I've posted the info you requested above.