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  1. Hello Paul

    PCSPECIALIST Looking for help with new family pc.

    Just noticed this, and as a professional video editor/motion graphics designer, thought I'd chime in. Regarding monitors for editing, you'll want as big as you can afford/fit. It saves SO much time when you're not having to shuffle windows/panels around constantly. Regarding editing software...
  2. Hello Paul

    PCSPECIALIST Failing AIO?

    Well, it's been back with PCS for a few days now, and they've not managed to fix it yet. Apparently they can confirm that the cooler is at fault, but they could never get to the bios as it fails to POST at what looks like a GPU issue. They’ve tried 3 different GPUs and none of them fix the...
  3. Hello Paul

    PCSPECIALIST Failing AIO?

    Let's hope it all works out...it does all sound a bit too good to be true!
  4. Hello Paul

    PCSPECIALIST Failing AIO?

    After a chat with PCS, they've said yes - they will fix it for free (apart from the shipping costs) because the warranty covers the labour and the parts are all within their manufacturers' warranties, which is nice! So it's going off to them for a bit of surgery soon. And I'll have to limp along...
  5. Hello Paul

    PCSPECIALIST Failing AIO?

    I'm guessing I couldn't somehow smoosh those two warranties together...I send it off to PCS, they give me free labour ('cos that's the only thing remaining on my PCS warranty), and get a free cooler from Corsair because that's still under warranty?! I'll give PCS a ring tomorrow and see what my...
  6. Hello Paul

    PCSPECIALIST Failing AIO?

    So, I'm planning to send it back to PCS. I've got my old PC up and running again, and am lamenting its relatively sluggish performance - an After Effects render I did today on my old PC took exactly 4x as long as it did yesterday when my new PC was working!
  7. Hello Paul

    PCSPECIALIST Failing AIO?

    The PC is out of its 'parts' warranty, so the only benefit to the warranty is the labour. I'd be reasonably happy to have a go at replacing the AIO cooler. It's apparently £35 to ship the PC to PCS and back, plus £16ish if they provide a box (I think I chucked mine a few weeks ago because it...
  8. Hello Paul

    PCSPECIALIST Failing AIO?

    Yep - all those seem plugged in ok - although I can't see any obvious plugs going to the CPU block (the cables going into that look hard-wired to me) and I cannot see any accessible cables/plugs going to the cooler radiator unit - they must all be behind parts of the chassis. On the advice of...
  9. Hello Paul

    PCSPECIALIST Failing AIO?

    I've had a good rummage around the PC, checking whichever connectors I can get my hands onto are all snugly fitted. I assume the temperature probe (and pump power supply maybe?) are these things connected to the Commander Core. They kinda disappear into the back of it somewhere....I snipped one...
  10. Hello Paul

    PCSPECIALIST Failing AIO?

    Mine's very different! And if I click on Device Settings, I just get a message saying "Plug-In Version 1.2.4.0". I have not messed with any of the connections in the PC since PCS delivered it (other than to install some RAM and an M.2 drive on a PCI card).
  11. Hello Paul

    PCSPECIALIST Failing AIO?

    Thanks for your reply, Tony. That iCue app (I updated it to the latest version today) only seems to monitor temps/fan speeds, and allow me to control the pointless RGB lighting. There are no options for any kind of cooling control - unless I'm missing something very well hidden?
  12. Hello Paul

    PCSPECIALIST Failing AIO?

    I wonder if my problem is something similar... This morning I was working away (nothing too arduous for the PC) as normal, and everything was fine. My office is about 20 degrees C, my PC sits on the floor under my desk with plenty of airflow (I even have the feet raised up on a couple of 1inch...
  13. Hello Paul

    PCSPECIALIST PC for my Uni work (VFX and 3D, mainly Blender) (advice)

    Hi @JonFri . Coming from a motion graphics/VFX background (been doing that for >20 years), I have a couple of thoughts that my or may not be of interest: You will need FAR more storage than you could possibly anticipate. Video files, 3D rendered image sequences, etc. are HUGE. Take for example a...
  14. Hello Paul

    PCSPECIALIST FOUR RAM Cards in AMD Build Worries

    I've been trying to increase the speed without tweaking the settings, on the (probably mistaken) assumption that I shouldn't need to crank anything up because I'm only trying to get the memory running to its stock speed - not actually overclocking it at all. And I can't even get my 3600MHz...
  15. Hello Paul

    PCSPECIALIST FOUR RAM Cards in AMD Build Worries

    I'd previously contacted PCS asking them about a BIOS update, and they replied saying that as long as it's not a beta version, updating the BIOS will not affect the PCS warranty, so I've gone ahead and updated it to version 4204 (the latest non-beta version) and everything seems to be running OK...
  16. Hello Paul

    PCSPECIALIST SURVEY for AMD Ryzen users with FOUR RAM Cards

    I'm still having issues, trying to get my RAM to work at a decent speed with 4 sticks in a Ryzen 5950X system; see here (go to the end of the thread) for an update, if you're interested!
  17. Hello Paul

    PCSPECIALIST FOUR RAM Cards in AMD Build Worries

    Well, it's been just over a year since I was last in this discussion, and I actually now have a couple of free hours to take another look at my slow RAM woes, if anyone has any suggestions! Here's the situation: I bought a nice PC last year from PCS, plus 128GB (4x32GB) RAM separately. The RAM...
  18. Hello Paul

    PCSPECIALIST PC not waking from sleep

    ...and the update history for the past few months:
  19. Hello Paul

    PCSPECIALIST PC not waking from sleep

    Thanks for the speedy and informative reply, @SpyderTracks . I might hold off on the chipset update for a while - other than the sleep issue, the system is running very reliably and I have some ongoing projects and a lot of work upcoming over the next couple of months and the last thing I'd want...
  20. Hello Paul

    PCSPECIALIST PC not waking from sleep

    About a year ago I received a lovely PC from PCSpecialist. I rarely put the system to 'sleep' because it usually does not wake up again. But I did just do exactly that - I made sure I didn't have anything (other than Google Chrome and Filemail) running, because I suspected it might not wake up...
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