Stuck In Choose An Option Loop

S

Syze

Active member
Got My PC yesterday, worked fine, today when I turn it on I get the choose an option menu. Tried reinstalling windows with a USB flash drive, still getting the same thing. Don't know what to do.

Case
THERMALTAKE CORE X71 TEMPERED GLASS EDITION GAMING CASE
Processor (CPU)
Intel® Core™ i9 Ten-Core Processor i9-10850K (3.6GHz) 20MB Cache
Motherboard
ASUS® ProArt Z490-CREATOR 10G (LGA1200, Thunderbolt, USB 3.2, CrossFireX) - ARGB Ready
Memory (RAM)
128GB Corsair VENGEANCE DDR4 3000MHz (4 x 32GB)
Graphics Card
4GB NVIDIA GEFORCE GTX 1050 Ti - DVI, HDMI, DP
1st Storage Drive
1TB SEAGATE BARRACUDA 120 2.5" SSD, (up to 560MB/sR | 540MB/sW)
1st Storage Drive
16TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 256MB CACHE
1st M.2 SSD Drive
1TB Intel® H10 NVMe SSD + 32GB Intel® Optane™ (up to 2400MB/sR | 1800MB/sW)
DVD/BLU-RAY Drive
16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power Supply
CORSAIR 650W CV SERIES™ CV-650 POWER SUPPLY
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 150 Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
LED Lighting
2x 50cm Blue LED Strip
Extra Case Fans
2x 120mm Black Case Fan (configured to extract from rear/roof)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
ASUS PCE-AX58BT Wi-Fi 6 (802.11ax) 2400Mbps/5GHz, 600Mbps/2.4GHz + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Firefox™
Monitor
IIYAMA ProLite B2791QSU-B1 27" WQHD
Monitor
IIYAMA ProLite B2791QSU-B1 27" WQHD
Gaming Chair
GT Omega PRO Racing Office Chair - Black Leather
Cable Management
3 x PCS 1.5M Zip Cable Tidy - Professional Cable Management
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
SCOTTISH HIGHLANDS & UK OFFSHORE ISLANDS / N IRELAND
Build Time
Standard Build - Approximately 14 to 16 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
 

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Last edited:
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Please read this, also could you post a photo of the option menu you are talking about

When posting for Technical Support...

Hi all If you're here, it likely means you're having issues which is not good, so we want to help to make it much better as quickly as possible and get you back into full tilt gaming / rendering / production or whatever is your poison. It really helps us if we have the full system...
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S

Syze

Active member
Ash_ said:
What are the options? Did you buy with an OS?
Click to expand...
Yes and Windows worked yesterday. Options are continue to windows, troubleshoot, use a device, turn off your PC, Use anothe ropearting system. Nothing works, it just brings up the same screen even when I reinstall Windows.
 
J

Joshisftw

New member
Syze said:
Yes and Windows worked yesterday. Options are continue to windows, troubleshoot, use a device, turn off your PC, Use anothe ropearting system. Nothing works, it just brings up the same screen even when I reinstall Windows.
Click to expand...
I've had something similar happen to me in the past, could be a hard drive issue? I'm not a pc expert but I had to get mine repaired and it turned out I had damaged the mechanical hard drive and went SSD instead.
 
Bhuna50

Bhuna50

Author Level
@Syze - have you checked the interior and ensured that everything is fitted correctly and doesnt need reseating.

Its just the rounds it has done it makes you wonder if its been tossed about a bit and things might be loose - lets hope not damaged.
 
ubuysa

ubuysa

The BSOD Doctor
Syze said:
Yes and Windows worked yesterday. Options are continue to windows, troubleshoot, use a device, turn off your PC, Use anothe ropearting system. Nothing works, it just brings up the same screen even when I reinstall Windows.
Click to expand...
If Windows worked yesterday what did you do to it?

You say you've reinstalled Windows. How did you do that?

What are your specs (post them please)?

If you have more than one drive, are you sure you haven't installed more than one copy of Windows - one on each drive?
 
Last edited:
S

Syze

Active member
ubuysa said:
If Windows worked yesterday what did you do to it?

You say you've reinstalled Windows. How did you do that?

What are your specs (post them please)?

If you have more than one drive, are you sure you haven't installed more than one copy of Windows - one on each drive?
Click to expand...
Specs in the original post, didn't do much, downloaded updates and a few apps.
 
S

Syze

Active member
SpyderTracks said:
Can you run windows installer and take a picture of your windows partitions at the start?
Click to expand...
Maybe tomorrow, I appreciate everyone's help but I packed it all back up tonight, I'm thoroughly fed up after the hassle of trying to get my hands on the thing and now this, I intend to return it and buy a Mac, never had trouble with those in 10 years, back to windows for one day and its done this.
 
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