New build issues.

[TheWaryFiend]

Hello again all,

I have dire download speeds using a hardwired Ethernet connection:

My network adapters:

I've performed all the driver updates I can, reset my router and performed all windows updates.

I received my PC today, and the same hard wired connection worked without issue on consoles for example and im getting speeds of 130 Mbps on other devices whereas on my PC, I'm lucky to get 1MB.

Is anyone able to give any advice as to what the underlying issue might be? I feel it isn't connected to my router or service provider.

-Wary

 

[SpyderTracks]

Hello again all,

I have dire download speeds using a hardwired Ethernet connection:


View attachment 23376

My network adapters:

View attachment 23377

I've performed all the driver updates I can, reset my router and performed all windows updates.

I received my PC today, and the same hard wired connection worked without issue on consoles for example and im getting speeds of 130 Mbps on other devices whereas on my PC, I'm lucky to get 1MB.

Is anyone able to give any advice as to what the underlying issue might be? I feel it isn't connected to my router or service provider.

-Wary

Can you post your full specs from the order page?

 

[TheWaryFiend]

Of course, please see below:

 

[SpyderTracks]

That wifi card has the wrong drivers applied by windows update, so you need to manually update it from here:

W322E_Tenda (United Kingdom)

W322E

www.tendacn.com

 

[Bhuna50]

Have you tried the obvious - a different cable?

Are you plugged directly into the router or via other cabling / power network or something?

 

[Bhuna50]

That wifi card has the wrong drivers applied by windows update, so you need to manually update it from here:

W322E_Tenda (United Kingdom)

W322E

www.tendacn.com

Will the wifi drivers affect the Ethernet connection, which is his problem?

 

[TheWaryFiend]

Have you tried the obvious - a different cable?

Are you plugged directly into the router or via other cabling / power network or something?

Hello there!

I'm connecting via a powerline adapter, I've used the same setup on a laptop and a console with no issue.

That said, I have ordered 6 speed ethernet cables to see if that might be the issue.

 

[Bhuna50]

I suggest you test first by plugging directly into the router / modem and see what speeds you get there first - if you can to rule out that its not a power line adapter set up issue first.

 

[SpyderTracks]

Hello there!

I'm connecting via a powerline adapter, I've used the same setup on a laptop and a console with no issue.

That said, I have ordered 6 speed ethernet cables to see if that might be the issue.

Is the home network set to private or public? Make sure it's on private.

And uninstall bullguard entirely, it's known to cause issues with networking in general.

 

[TheWaryFiend]

Is the home network set to private or public? Make sure it's on private.

And uninstall bullguard entirely, it's known to cause issues with networking in general.

Hello there, I can confirm it is set to private.

I've tried logging into the router itself to see if any issues might lie there, but I can see nothing stand out.

 

[SpyderTracks]

Hello there, I can confirm it is set to private.

I've tried logging into the router itself to see if any issues might lie there, but I can see nothing stand out.

Have you uninstalled bullguard?

 

[TheWaryFiend]

I suggest you test first by plugging directly into the router / modem and see what speeds you get there first - if you can to rule out that its not a power line adapter set up issue first.

Hello ANDJEF, I'll give that a try thank you!

 

[TheWaryFiend]

Have you uninstalled bullguard?

I have not sir.

 

[SpyderTracks]

I have not sir.

Need to do that, it's an awful program.

 

[TheWaryFiend]

Need to do that, it's an awful program.

Haha, could that be a factor to the issue?

And can you reccomend any alternatives?

 

[Martinr36]

Haha, could that be a factor to the issue?

Possibly yes, I've know it bring programs to a crawl

 

[SpyderTracks]

Haha, could that be a factor to the issue?

And can you reccomend any alternatives?

Yes, it's very well known to cause networking issues along with high cpu usage.

Just use windows defender which is included with windows. It's far better than any other options.

 

[TheWaryFiend]

Thank you again all, I'll give that a try and keep you updated.

 

[TheWaryFiend]

Hello all,

Following the arrival of my new PC today I have encountered an issue, I am unable to use the Windows 10 CMD prompt application and get the below error:

I have installed nothing new to the system nor do I have Bullguard or any 3rd party Anit-Virus/Firewall installed.

Please assist.

 

[SpyderTracks]

Hello all,

Following the arrival of my new PC today I have encountered an issue, I am unable to use the Windows 10 CMD prompt application and get the below error:

View attachment 23382

I have installed nothing new to the system nor do I have Bullguard or any 3rd party Anit-Virus/Firewall installed.

Please assist.

Have you configured windows yet and installed all updates? Until then the system isn't ready for use.