Was I hacked?

[SpyderTracks]

How do I reinstall phone?

Settings / general / reset / erase all content and settings

 

[marklcfc]

Settings / general / reset / erase all content and settings

Will I lose all my messages and photos?

 

[marklcfc]

And does it matter now I’ve changed all passwords or does this mean I have to change everything again 😩

 

[SpyderTracks]

Will I lose all my messages and photos?

Only if you've not set them up to backup to cloud which should be set really these days. Everything should be set to back up to cloud IMHO.

 

[SpyderTracks]

And does it matter now I’ve changed all passwords or does this mean I have to change everything again 😩

If it's your phone that compromised, then changing passwords won't have made any difference. In times like this I reset all my devices, but if you have them set up properly, everything is backed up to the cloud, so takes no time to get it back up and running again.

 

[marklcfc]

If it's your phone that compromised, then changing passwords won't have made any difference. In times like this I reset all my devices, but if you have them set up properly, everything is backed up to the cloud, so takes no time to get it back up and running again.

I've changed all my passwords on my computer and set up lastpass on my computer and phone. If you still suggest the phone thing I can do it though.

 

[Bhuna50]

Once breached I would consider a complete overhaul of all items - especially if you dont know where the breach originated from.

If you have things backed up then it doesnt take long to restore.

 

[SpyderTracks]

Once breached I would consider a complete overhaul of all items - especially if you dont know where the breach originated from.

If you have things backed up then it doesnt take long to restore.

I would strongly reiterate this.

 

[Bhuna50]

Anyone use Roboform at all - Ive been using that years, but seen a few other password managers mentioned in this thread so wondered if Im a bit out of date now...

 

[SpyderTracks]

Anyone use Roboform at all - Ive been using that years, but seen a few other password managers mentioned in this thread so wondered if Im a bit out of date now...

It's pretty basic by today's standards, it's fine but missing a lot of features that others have.

 

[marklcfc]

Well I've pressed reset, not sure what else I can do after this..

 

[Bhuna50]

Well I've pressed reset, not sure what else I can do after this..

Pray

Dont want to get your worried at all, but have you checked bank accounts, cards etc to make sure no erroneous expenditure on it or pending?

 

[marklcfc]

I've messed up, I've reset everything but I don't know my password to iCloud now and I can't log in to find it out, or reset it as my phone needs to be working

 

[Bhuna50]

I've messed up, I've reset everything but I don't know my password to iCloud now and I can't log in to find it out, or reset it as my phone needs to be working

Is your icloud attached to an email address?

 

[marklcfc]

Is your icloud attached to an email address?

It is

 

[SpyderTracks]

I've messed up, I've reset everything but I don't know my password to iCloud now and I can't log in to find it out, or reset it as my phone needs to be working

Change your Apple ID password – Apple Support (UK)

Find out what to do if you know your current Apple ID password and want to change it.

support.apple.com

Sorry, there's not a lot we can do to help.

 

[Bhuna50]

Go to support page on apple.com - there are links there about forgetting your icloud logon.

(beaten to it)...

 

[marklcfc]

I've managed to reset password thankfully, resetting it again hopefully it will restore from backup this time

 

[SpyderTracks]

I've managed to reset password thankfully, resetting it again hopefully it will restore from backup this time

You don’t want to restore a backup as that could be compromised, that’s the whole point of resetting it in the first place!

 

[marklcfc]

You don’t want to restore a backup as that could be compromised, that’s the whole point of resetting it in the first place!

I thought you meant backup to iCloud and then wipe the phone and restore it??