URGENT Help needed.

[Jason8D]

Recently got my pc from pc specialists, been working fine since I’ve had it(9 days now) tried to turn it on and nothing. Changed psu wires, and the sockets it was plugged into. Motherboard lights are on but will not turn on.
Everytime I try to turn it on I hear 1 single click from the psu and that’s it.
What’s has happened?!

 

[SpyderTracks]

Recently got my pc from pc specialists, been working fine since I’ve had it(9 days now) tried to turn it on and nothing. Changed psu wires, and the sockets it was plugged into. Motherboard lights are on but will not turn on.
Everytime I try to turn it on I hear 1 single click from the psu and that’s it.
What’s has happened?!

Can you post your full specs from the order page?

 

[Jason8D]

Can you post your full specs from the order page?

Case	CORSAIR CRYSTAL SERIES 570X RGB GAMING CASE
Processor (CPU)	AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard	ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - RGB Ready!
Memory (RAM)	32GB Corsair VENGEANCE DDR4 3200MHz (2 x 16GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 2060 SUPER - HDMI, DP - VR Ready!
1st Storage Drive	256GB PCS 2.5" SSD, SATA 6 Gb (500MB/R, 400MB/W) Change to: 512GB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 450MB/W)
2nd Storage Drive	2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
Power Supply	CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	PCS FrostFlow 80 Series High Performance CPU Cooler (AMD) Change to: PCS FrostFlow 100 RGB Series High Performance CPU Cooler (AMD)
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card	ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking	10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)

 

[SpyderTracks]

There are 2 main cables that plug into the motherboard from the PSU. Make sure power is all off, then detach them both and stick them back in.

 

[Jason8D]

There are 2 main cables that plug into the motherboard from the PSU. Make sure power is all off, then detach them both and stick them back in.

Completely unplugged the PSU, reconnected it back, changed the plug socket and still the same. PCspecialist sending out a replacement psu which will arrive Wednesday. Fingers crossed that’ll fix the problem.
the fact that the rgb stripping on the mobo is still working and when I turn on the psu it just has 1 single click kinda points towards that issue.

 

[SpyderTracks]

Completely unplugged the PSU, reconnected it back, changed the plug socket and still the same. PCspecialist sending out a replacement psu which will arrive Wednesday. Fingers crossed that’ll fix the problem.
the fact that the rgb stripping on the mobo is still working and when I turn on the psu it just has 1 single click kinda points towards that issue.

I wasn’t talking about the PSU cable, but the motherboard cables from the PSU.

The motherboard is getting power but the CPU isn’t which is why the motherboard and fans light up but it doesn’t boot. Try reseating both those cables.