Troubles with my new Desktop PC.

[SpyderTracks]

No, I believe Windows is all setup now. I was able to download all the Windows and driver updates by using my motherboard graphics only and disabling the RTX 5080 in Device Manager to prevent the black screens.

Ah, that's ok then.

When it comes to a driver update, you'll need to run DDU to uninstall the current drivers before installing the new ones

Using DDU (Display Driver Uninstaller) to fully remove graphics drivers

Hi all A very staple part of troubleshooting graphics issues is using DDU (Display Driver Uninstaller). Graphics drivers are one of those annoying products that the in built uninstaller doesn't actually fully uninstall it, and so these wonderful developers created DDU which is an industry...

www.pcspecialist.co.uk

 

[TheyCallMeHatz]

Ah, that's ok then.

When it comes to a driver update, you'll need to run DDU to uninstall the current drivers before installing the new ones

Using DDU (Display Driver Uninstaller) to fully remove graphics drivers

Hi all A very staple part of troubleshooting graphics issues is using DDU (Display Driver Uninstaller). Graphics drivers are one of those annoying products that the in built uninstaller doesn't actually fully uninstall it, and so these wonderful developers created DDU which is an industry...

www.pcspecialist.co.uk

Yeah, I’ve tried that about 20 times now. Every time I select clean and restart it just loads up with a black screen and purple glitching occasionally.

When I select clean and don’t restart, I restart manually and it’s fine.

Very strange…

 

[SpyderTracks]

Yeah, I’ve tried that about 20 times now. Every time I select clean and restart it just loads up with a black screen and purple glitching occasionally.

When I select clean and don’t restart, I restart manually and it’s fine.

Very strange…

?

The new driver isn't out yet so it's not gonna work.

What's happening is when you reboot after cleaning it's installing the same broken driver, that's completely expected. You can't do this until the new drivers out.

 

[TheyCallMeHatz]

?

The new driver isn't out yet so it's not gonna work.

What's happening is when you reboot after cleaning it's installing the same broken driver, that's completely expected. You can't do this until the new drivers out.

I thought the driver only gets installed when you login to Windows after DDU and try to install it yourself?

Would you be able to provide the step by step guide to reinstall the drivers? Maybe I’m doing it in the wrong order.

 

[SpyderTracks]

I thought the driver only gets installed when you login to Windows after DDU and try to install it yourself?

I think you're misunderstanding, DDU is for when there's a new driver available, won't be any good now as the broken driver will just reinstall.

No, windows update installs drivers, that's the process you do when you install windows to configure the driver layer, until you've done that, windows hasn't been setup and the system won't work properly. But with GPU drivers, they're often outdated through windows update which is why you manually install the latest one. If you want to stop windows update applying the standard driver on reboot, just disconnect from the internet temporarily.

With DDU you're surgically cleaning that old driver out as there's no way to do that from within windows. That clears any previous applied settings or registry entries that may foul up the newer driver you install on reboot.

There's no step by step, you just download the required drivers and install them, always select custom install and then clean install as default with any gpu driver install.

You'll also have to familiarise yourself with swapping out the GPU as it's the first thing you'll have to do in a couple of years.

It sounds like this is your first PC, you're going to have to learn quite a bit to be able to manage a custom PC, all this kind of thing is standard maintenance you'll have to do often.

 

[TheyCallMeHatz]

I think you're misunderstanding, DDU is for when there's a new driver available, won't be any good now as the broken driver will just reinstall.

No, windows update installs drivers, that's the process you do when you install windows to configure the driver layer, until you've done that, windows hasn't been setup and the system won't work properly. But with GPU drivers, they're often outdated through windows update which is why you manually install the latest one. If you want to stop windows update applying the standard driver on reboot, just disconnect from the internet temporarily.

With DDU you're surgically cleaning that old driver out as there's no way to do that from within windows. That clears any previous applied settings or registry entries that may foul up the newer driver you install on reboot.

There's no step by step, you just download the required drivers and install them, always select custom install and then clean install as default with any gpu driver install.

You'll also have to familiarise yourself with swapping out the GPU as it's the first thing you'll have to do in a couple of years.

It sounds like this is your first PC, you're going to have to learn quite a bit to be able to manage a custom PC, all this kind of thing is standard maintenance you'll have to do often.

Ahhh okay, understood! I’ll have to wait for the new driver then before I decide what to do next with my PC.

Yep, I’m brand new to custom build PCs. Been a PlayStation gamer most my life, but I’m sure the PC will give me a greater gaming experience (once I get it to work).

That’s partly why I’ve gone with a high end PC, I want it to last me a good few years before needing to do any upgrades 🙏🏼

 

[SpyderTracks]

That’s partly why I’ve gone with a high end PC, I want it to last me a good few years before needing to do any upgrades 🙏🏼

Unfortunately that’s not how it works, doesn’t matter what GPU you have in, it will be the first bottleneck usually within 3 - 4 years, but as these 5000 series have heavily skimped on VRAM, I suspect the 5080 will be a forced retirement within 2 years due to not being able to run newer games due to VRAM being too low.

It unquestionably should have been 24gb VRAM

But the way pc graphics work, they advance so quickly you have no choice but to replace the gpu or start lowering settings after a few years.

 

[TheyCallMeHatz]

Unfortunately that’s not how it works, doesn’t matter what GPU you have in, it will be the first bottleneck usually within 3 - 4 years, but as these 5000 series have heavily skimped on VRAM, I suspect the 5080 will be a forced retirement within 2 years due to not being able to run newer games due to VRAM being too low.

It unquestionably should have been 24gb VRAM

But the way pc graphics work, they advance so quickly you have no choice but to replace the gpu or start lowering settings after a few years.

Yikes. Only 2 years? So you think a 4090 or 5090 is a better investment?

I went for the 5080 as it’s cheaper than the 4090 and similar price to the 4080 Super, and also has DLSS4 which is quite useful for my 240Hz monitor.

 

[SpyderTracks]

Yikes. Only 2 years? So you think a 4090 or 5090 is a better investment?

No, you're misunderstanding how GPUs work, as already said, the tech moves so quick, it's not possible to future proof in any way, you just have to accept that you need to upgrade the GPU to maintain performance.

4090 doesn't exist anymore, they stopped production a long time ago and there are no more stocks.

If you were to buy a 5090 for say £2500, that's significantly over the cost of 2 x 5080's, and it won't last much longer anyway, plus each generation you get new technologies limited to that generation and newer.

So if you overshoot initially, you pay far more actually for worse performance. Halo products cost far far more than the performance they offer, that's just how it works, with each higher tier, the bracket to pay grows substantially for minimal performance gains vs value.

Just have to accept that GPU's require upgrades, that's how PC gaming works

 

[TheyCallMeHatz]

No, you're misunderstanding how GPUs work, as already said, the tech moves so quick, it's not possible to future proof in any way, you just have to accept that you need to upgrade the GPU to maintain performance.

4090 doesn't exist anymore, they stopped production a long time ago and there are no more stocks.

If you were to buy a 5090 for say £2400, that's significantly over the cost of 2 x 5080's, and it won't last much longer anyway, plus each generation you get new technologies limited to that generation and newer.

So if you overshoot initially, you pay far more actually for worse performance. Halo products cost far far more than the performance they offer, that's just how it works, with each higher tier, the bracket to pay grows substantially for minimal performance gains vs value.

Just have to accept that GPU's require upgrades, that's how PC gaming works

Got it, I’ll stick with the 5080 then if I do in fact need a replacement.

Do you recommend certain brands over others? Are some more reliable? E.g. Zotac, MSI, GIGABYTE

 

[SpyderTracks]

Got it, I’ll stick with the 5080 then if I do in fact need a replacement.

Do you recommend certain brands over others? Are some more reliable? E.g. Zotac, MSI, GIGABYTE

The actual GPU is just like a CPU, it's just a silicon chip, that's the same across all of them, so performance wise they're all pretty much the same, certainly at 4k, you're talking 1 or 2 frames different between really good models and a standard founders edition.

The coolers and power design are all the board manufacturers modify.

Obviously your initial warranty will be through PCS, so it's only once that's expired that you need to worry about manufacturers warranty, and normally any factory failures will occur within the 1st year of use.

Zotac and Palit are both very good, Zotac customer service has been proven to be very good in the UK, I'm not so familiar with Palit.

Avoid Gigabyte and Asus IMHO if customer support is anything you value, Asus especially are generally known to make any RMA request as difficult as possible and will often follow up with a huge bill stating it wasn't covered at the end anyway. It's not unusual for people to have to get legal input to get things corrected.

MSI aren't too bad, they've done some very shady things in the past, but usually do own it and do their best to make good.

Personally, Zotac would be my preference from PCS, they're well priced and designed well, their high end AMP models regularly end up in the top performers that generation, there is an issue currently with Firestorm on the 5000 series so if you do get a Zotac, don't install Firestorm until they've released an update to correct it, symptoms are it can cause clocks to lock lower than they should. Founders Edition would be my choice if I could get one, they're so over engineered and well priced but stupidly hard to get.

I think all the cards PCS offer come with 3 year manufacturers warranty

 

[TheyCallMeHatz]

The actual GPU is just like a CPU, it's just a silicon chip, that's the same across all of them, so performance wise they're all pretty much the same, certainly at 4k, you're talking 1 or 2 frames different between really good models and a standard founders edition.

The coolers and power design are all the board manufacturers modify.

Obviously your initial warranty will be through PCS, so it's only once that's expired that you need to worry about manufacturers warranty, and normally any factory failures will occur within the 1st year of use.

Zotac and Palit are both very good, Zotac customer service has been proven to be very good in the UK, I'm not so familiar with Palit.

Avoid Gigabyte and Asus IMHO if customer support is anything you value, Asus especially are generally known to make any RMA request as difficult as possible and will often follow up with a huge bill stating it wasn't covered at the end anyway. It's not unusual for people to have to get legal input to get things corrected.

MSI aren't too bad, they've done some very shady things in the past, but usually do own it and do their best to make good.

Personally, Zotac would be my preference from PCS, they're well priced and designed well, their high end AMP models regularly end up in the top performers that generation, there is an issue currently with Firestorm on the 5000 series so if you do get a Zotac, don't install Firestorm until they've released an update to correct it, symptoms are it can cause clocks to lock lower than they should. Founders Edition would be my choice if I could get one, they're so over engineered and well priced but stupidly hard to get.

I think all the cards PCS offer come with 3 year manufacturers warranty

Awesome, thanks for all the info.

Currently I have the ZOTAC GEFORCE RTX 5080 AMP EXTREME INFINITY, so I’ve been a bit disappointed with my ZOTAC experience so far. It looks really nice though.

I don’t think PC Specialist have any more of them in stock so hopefully I can get this one repaired. If not, I’ll probably go for the ZOTAC 5080 SOLID OC or MSI 5080 GAMING TRIO OC.

 

[SpyderTracks]

Currently I have the ZOTAC GEFORCE RTX 5080 AMP EXTREME INFINITY, so I’ve been a bit disappointed with my ZOTAC experience so far. It looks really nice though.

It's nothing to do with Zotac, it's down to the Nvidia driver. That card is a really good card, don't judge this experience on the card. You really should watch the videos attached as they explain it all

Even if it is a faulty card (which I highly doubt given the symptoms), then it's simply a factory fault, happens an awful lot, that's why warranties are so important with any electronics purchase, it's impossible to verify every single unit produced, there are often faulty units that hit the market from the factory and the fault can't be identified until it's in use.

 

[TheyCallMeHatz]

It's nothing to do with Zotac, it's down to the Nvidia driver. That card is a really good card, don't judge this experience on the card. You really should watch the videos attached as they explain it all

Even if it is a faulty card (which I highly doubt given the symptoms), then it's simply a factory fault, happens an awful lot, that's why warranties are so important with any electronics purchase, it's impossible to verify every single unit produced, there are often faulty units that hit the market from the factory and the fault can't be identified until it's in use.

So I’ve gone ahead and submitted an RMA request for the whole PC, hopefully they can find out what’s going on with it 🙏🏼