Hi,
I'm a little disappointed so far with my new PCS laptop; its got 3 issues (all reported with PCS messaging centre for now), but I wanted to reach out to see if anyone can help with my screen brightness issue. It used to work, but now it doesn't seem to want to know!
The laptop spec is as follows:
This is what I have done so far:
Changed power settings to full
Updated graphics drivers
Tested with and without power mains
Weirdly, say if i slide the brightness slider to the end (maximum) and it doesnt update, when I then restart windows, it will start in that max setting. Maybe a software issue somewhere?
Anyone else had this and managed to solve?
Thanks
I'm a little disappointed so far with my new PCS laptop; its got 3 issues (all reported with PCS messaging centre for now), but I wanted to reach out to see if anyone can help with my screen brightness issue. It used to work, but now it doesn't seem to want to know!
The laptop spec is as follows:
| Chassis & Display | Cosmos Series: 15.6" Matte Full HD 144Hz 45% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Six Core Processor 10750H (2.6GHz, 5GHz Turbo) |
| Memory (RAM) | 16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB) |
| Graphics Card | NVIDIA® GeForce® GTX 1650 - 4.0GB GDDR5 Video RAM - DirectX® 12.1
|
| 1st Storage Drive | 120GB ADATA SU650 2.5" SSD, SATA 6 Gb (520MB/R, 320MB/W) |
| 1st M.2 SSD Drive | NONE
|
| Memory Card Reader | Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC) |
| AC Adaptor | 1 x 120W AC Adaptor |
| Power Cable | 1 x 1 Metre Cloverleaf UK Power Cable |
| Battery | Cosmos Series Integrated 4 Cell Lithium Ion Battery |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | 2 Channel High Def. Audio + SoundBlaster™ Cinema |
| Bluetooth & Wireless | GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0 |
| USB/Thunderbolt Options | 1 x USB 3.2 PORT (Type C) + 1 x USB 3.2 PORT + 1 x USB 2.0 PORT |
| Keyboard Language | 15" COSMOS SERIES UK KEYBOARD |
| Operating System | NO OPERATING SYSTEM REQUIRED |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | NO RECOVERY MEDIA REQUIRED |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | NO ANTI-VIRUS SOFTWARE |
| Browser | Microsoft® Edge (Windows 10 Only) |
| Notebook Mouse | INTEGRATED 2 BUTTON TOUCHPAD MOUSE |
| Webcam | INTEGRATED 1MP HD WEBCAM |
| Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
| Home Installation | NONE |
| Delivery | STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI) |
| Build Time | Standard Build - Approximately 7 to 9 working days |
| Welcome Book | PCSpecialist Welcome Book - United Kingdom & Republic of Ireland |
This is what I have done so far:
Changed power settings to full
Updated graphics drivers
Tested with and without power mains
Weirdly, say if i slide the brightness slider to the end (maximum) and it doesnt update, when I then restart windows, it will start in that max setting. Maybe a software issue somewhere?
Anyone else had this and managed to solve?
Thanks
