RTX 3080

BigBoss

BigBoss

Member
Ghosthud said:
Good afternoon, I just wanted to check in and provide an update.


A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected.

We have found that some customers have found ways around our internal queue system. This was achieved by ordering a machine with stocked components except for the 3000 series cards. If the customer had already been waiting a reasonable amount of time, let us say our expected standard production window of 25 working days, this is where we have found the problem.

Taking the above situation in to consideration a small collection of orders have seen modifications, this is to change the 3080 to a 6900XT which is now in stock (minimal available). The order then progresses to the picking, building and then testing stage.

Customers have then changed back to the 3080 allowing for priority above others that have not reached the point of picking, meaning that they are allocated a 3080 when they certainly should not have been.

Gladly, this has been caught very early and communication is being pushed through to warehouse management to ensure that this does not continue. We are not aware of any orders making it to dispatch using this method, but it may allow some stock to now flow backwards.

Unfortunately, for the customers that used this method, we will now be stripping the hardware back down to allocate the stock to customers that have waited for their turn.

Our internal auditing has managed to keep our first come first served system intact, but I thought it would be best to let our customers know to provide transparency around the 3000 series situation.

Lastly, PCSpecialist are speaking internally and have sparked several interesting ideas to hopefully allow our 3000 series orders to be monitored accurately, this is in the hopes to provide full communications to give a reasonable expectation to our customers.

I can also confirm that PCSpecialist are now a month ahead of the 3080 launch. Knowing it was launched on the 17th of September we are now dealing with orders processed around the 10-15th of October (e.g., Ryzen 5000 series + NVIDIA 3000 series). Customers in this area should be seeing significant updates in the next couple of days.

Again, we appreciate your patience throughout, and we sincerely look forward to providing machines that meet and exceed all expectations.

Stay safe and take care.
Click to expand...
I assume this is for the whole 3000 series and not just the 3080?
 
C

ConnorPalmer96

Member
Ghosthud said:
Good afternoon, I just wanted to check in and provide an update.


A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected.

We have found that some customers have found ways around our internal queue system. This was achieved by ordering a machine with stocked components except for the 3000 series cards. If the customer had already been waiting a reasonable amount of time, let us say our expected standard production window of 25 working days, this is where we have found the problem.

Taking the above situation in to consideration a small collection of orders have seen modifications, this is to change the 3080 to a 6900XT which is now in stock (minimal available). The order then progresses to the picking, building and then testing stage.

Customers have then changed back to the 3080 allowing for priority above others that have not reached the point of picking, meaning that they are allocated a 3080 when they certainly should not have been.

Gladly, this has been caught very early and communication is being pushed through to warehouse management to ensure that this does not continue. We are not aware of any orders making it to dispatch using this method, but it may allow some stock to now flow backwards.

Unfortunately, for the customers that used this method, we will now be stripping the hardware back down to allocate the stock to customers that have waited for their turn.

Our internal auditing has managed to keep our first come first served system intact, but I thought it would be best to let our customers know to provide transparency around the 3000 series situation.

Lastly, PCSpecialist are speaking internally and have sparked several interesting ideas to hopefully allow our 3000 series orders to be monitored accurately, this is in the hopes to provide full communications to give a reasonable expectation to our customers.

I can also confirm that PCSpecialist are now a month ahead of the 3080 launch. Knowing it was launched on the 17th of September we are now dealing with orders processed around the 10-15th of October (e.g., Ryzen 5000 series + NVIDIA 3000 series). Customers in this area should be seeing significant updates in the next couple of days.

Again, we appreciate your patience throughout, and we sincerely look forward to providing machines that meet and exceed all expectations.

Stay safe and take care.
Click to expand...

This is a great update - thank you!

So, thinking out loud here.. you guys are busting out the mid-Oct orders now, and I'm late Nov... carry the 2.. multiple the Z...

... I'll go into build in time for Christmas?! Hehehe...
 
A

AndrewJohnson263

Active member
Ghosthud said:
Good afternoon, I just wanted to check in and provide an update.


A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected.

We have found that some customers have found ways around our internal queue system. This was achieved by ordering a machine with stocked components except for the 3000 series cards. If the customer had already been waiting a reasonable amount of time, let us say our expected standard production window of 25 working days, this is where we have found the problem.

Taking the above situation in to consideration a small collection of orders have seen modifications, this is to change the 3080 to a 6900XT which is now in stock (minimal available). The order then progresses to the picking, building and then testing stage.

Customers have then changed back to the 3080 allowing for priority above others that have not reached the point of picking, meaning that they are allocated a 3080 when they certainly should not have been.

Gladly, this has been caught very early and communication is being pushed through to warehouse management to ensure that this does not continue. We are not aware of any orders making it to dispatch using this method, but it may allow some stock to now flow backwards.

Unfortunately, for the customers that used this method, we will now be stripping the hardware back down to allocate the stock to customers that have waited for their turn.

Our internal auditing has managed to keep our first come first served system intact, but I thought it would be best to let our customers know to provide transparency around the 3000 series situation.

Lastly, PCSpecialist are speaking internally and have sparked several interesting ideas to hopefully allow our 3000 series orders to be monitored accurately, this is in the hopes to provide full communications to give a reasonable expectation to our customers.

I can also confirm that PCSpecialist are now a month ahead of the 3080 launch. Knowing it was launched on the 17th of September we are now dealing with orders processed around the 10-15th of October (e.g., Ryzen 5000 series + NVIDIA 3000 series). Customers in this area should be seeing significant updates in the next couple of days.

Again, we appreciate your patience throughout, and we sincerely look forward to providing machines that meet and exceed all expectations.

Stay safe and take care.
Click to expand...

Great update thank you,

I'm only 13 days in so I've got a long wait - finance will be due before the machine arrives I think. @Ghosthud is it worth putting a temporary block on new orders to stop the backlog getting any bigger? Easy to say now I've ordered mine lol
 
BetFin

BetFin

Bronze Level Poster
AndrewJohnson263 said:
Great update thank you,

I'm only 13 days in so I've got a long wait - finance will be due before the machine arrives I think. @Ghosthud is it worth putting a temporary block on new orders to stop the backlog getting any bigger? Easy to say now I've ordered mine lol
Click to expand...
Finance doesn't start until the machine is shipped :)
 
Smoggyuk

Smoggyuk

Bronze Level Poster
Staff member
AndrewJohnson263 said:
@BetFin It was on a buy now pay in 12 months deal with Hitachi- agreement says first payment due 14/01/22. I can't see anywhere where it says from shipping date unfortunately. Maybe @Ghosthud can help me out on that one.
Click to expand...

Your finance contract goes live at the point of dispatch, the 12 month interest free period also starts from this date.

No payment is due within the first 12 months, unless you wish to settle the 0% interest balance in this time.
 
R

rich1241

Active member
Ghosthud said:
Good afternoon, I just wanted to check in and provide an update.


A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected.

We have found that some customers have found ways around our internal queue system. This was achieved by ordering a machine with stocked components except for the 3000 series cards. If the customer had already been waiting a reasonable amount of time, let us say our expected standard production window of 25 working days, this is where we have found the problem.

Taking the above situation in to consideration a small collection of orders have seen modifications, this is to change the 3080 to a 6900XT which is now in stock (minimal available). The order then progresses to the picking, building and then testing stage.

Customers have then changed back to the 3080 allowing for priority above others that have not reached the point of picking, meaning that they are allocated a 3080 when they certainly should not have been.

Gladly, this has been caught very early and communication is being pushed through to warehouse management to ensure that this does not continue. We are not aware of any orders making it to dispatch using this method, but it may allow some stock to now flow backwards.

Unfortunately, for the customers that used this method, we will now be stripping the hardware back down to allocate the stock to customers that have waited for their turn.

Our internal auditing has managed to keep our first come first served system intact, but I thought it would be best to let our customers know to provide transparency around the 3000 series situation.

Lastly, PCSpecialist are speaking internally and have sparked several interesting ideas to hopefully allow our 3000 series orders to be monitored accurately, this is in the hopes to provide full communications to give a reasonable expectation to our customers.

I can also confirm that PCSpecialist are now a month ahead of the 3080 launch. Knowing it was launched on the 17th of September we are now dealing with orders processed around the 10-15th of October (e.g., Ryzen 5000 series + NVIDIA 3000 series). Customers in this area should be seeing significant updates in the next couple of days.

Again, we appreciate your patience throughout, and we sincerely look forward to providing machines that meet and exceed all expectations.

Stay safe and take care.
Click to expand...
Excellent...appreciate the update & for PCS being able to keep the first come, first served queue intact. Ordered 25/11/20 on 51 working days for my 3080/5900x so this is v welcome news. Here's hoping for some more supply to start arriving soon! 🤞
 
D

dieselnut

Member
Well Connor, you're in good company - I'm in the 49 day crowd too. Have to say, I've come close to caving in and changing cards - man maths told me a 3090 is a good idea if it can get my system out the door faster, so I've emailed to ask what the stock situation is like on them.
 
J0hnC

J0hnC

Bronze Level Poster
Ghosthud said:
Good afternoon, I just wanted to check in and provide an update.


A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected.

We have found that some customers have found ways around our internal queue system. This was achieved by ordering a machine with stocked components except for the 3000 series cards. If the customer had already been waiting a reasonable amount of time, let us say our expected standard production window of 25 working days, this is where we have found the problem.

Taking the above situation in to consideration a small collection of orders have seen modifications, this is to change the 3080 to a 6900XT which is now in stock (minimal available). The order then progresses to the picking, building and then testing stage.

Customers have then changed back to the 3080 allowing for priority above others that have not reached the point of picking, meaning that they are allocated a 3080 when they certainly should not have been.

Gladly, this has been caught very early and communication is being pushed through to warehouse management to ensure that this does not continue. We are not aware of any orders making it to dispatch using this method, but it may allow some stock to now flow backwards.

Unfortunately, for the customers that used this method, we will now be stripping the hardware back down to allocate the stock to customers that have waited for their turn.

Our internal auditing has managed to keep our first come first served system intact, but I thought it would be best to let our customers know to provide transparency around the 3000 series situation.

Lastly, PCSpecialist are speaking internally and have sparked several interesting ideas to hopefully allow our 3000 series orders to be monitored accurately, this is in the hopes to provide full communications to give a reasonable expectation to our customers.

I can also confirm that PCSpecialist are now a month ahead of the 3080 launch. Knowing it was launched on the 17th of September we are now dealing with orders processed around the 10-15th of October (e.g., Ryzen 5000 series + NVIDIA 3000 series). Customers in this area should be seeing significant updates in the next couple of days.

Again, we appreciate your patience throughout, and we sincerely look forward to providing machines that meet and exceed all expectations.

Stay safe and take care.
Click to expand...
Oh goody, I ordered on the 20th (77 days) so should see some action soon :cool:
 
D

dieselnut

Member
Ghosthud said:
Your finance contract goes live at the point of dispatch, the 12 month interest free period also starts from this date.

No payment is due within the first 12 months, unless you wish to settle the 0% interest balance in this time.
Click to expand...
I'm regretting paying cash now :cry:
 
C

ConnorPalmer96

Member
dieselnut said:
Well Connor, you're in good company - I'm in the 49 day crowd too. Have to say, I've come close to caving in and changing cards - man maths told me a 3090 is a good idea if it can get my system out the door faster, so I've emailed to ask what the stock situation is like on them.
Click to expand...
49'er club!

I would change up but it would be overkill and a big hole in the wallet. If I were to go for a change it'd be down to a 3070, however at present I'm in no rush so the 3080 will be worth the wait.

However, like you, I am also itching to get my hands on it!
 
B

BBroadhurst

Active member
ConnorPalmer96 said:
49'er club!

I would change up but it would be overkill and a big hole in the wallet. If I were to go for a change it'd be down to a 3070, however at present I'm in no rush so the 3080 will be worth the wait.

However, like you, I am also itching to get my hands on it!
Click to expand...
72 Working days currently, I was close to upgrading to the 3090 when I saw they were not on preorder a week or 2 ago but decided it was not worth the £600 more as I would not get the use out of it. I would go down to the 3070 which can support my current setup if it wasn't for the fact that I want to get a high end 4K monitor soon and feel the 3080 will be better for it.

Hopefully, I don't have too long left to wait but still expecting March.
 
imfasttom

imfasttom

Gold Level Poster
SeaViper said:
For information I have just gone into build today. 82 days, ordered on 10th Oct, been in pre-production since 13th Oct. I changed from a Strix to a standard in December. Email came as a bit of a surprise!
Click to expand...
Congrats. Everyday I think about switching to a standard 3080.......
 
L

Lukemondo

Gold Level Poster
SeaViper said:
For information I have just gone into build today. 82 days, ordered on 10th Oct, been in pre-production since 13th Oct. I changed from a Strix to a standard in December. Email came as a bit of a surprise!
Click to expand...
This is good news! Mine been preproduction from the 15th October so hopefully not too long now!
 
D

Dannyjw

Member
SeaViper said:
For information I have just gone into build today. 82 days, ordered on 10th Oct, been in pre-production since 13th Oct. I changed from a Strix to a standard in December. Email came as a bit of a surprise!
Click to expand...

I'm on 79 days. hope i see some movement soon. Ordered 16th October.
 
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