Its unlikely to be a mobo problem I'd say, sadly won't know for sure until you 'can' test it with something but I think its unlikely that your motherboard has a problem with both its PCIe slots. Sadly I've no suggestions of how to test it (save putting another GPU in
)
Yes, fully agreed, that’s a pretty conclusive test.
Doubt you'll get that before DPD have actually picked it up
Yeah I’m not sure - I got the email at 8:30am the day my build was shipped. I think once the consignment is booked with DPD the email is generated even if it is not physically picked up until later in the day. This is reason tracking does not work until the DPD driver has scanned the item at pickup.
Apparently not the case. Just got off the phone with PCS and the GPU I was supposed to be sent yesterday got allocated to someone else’s build and they don’t know when they will have more available. Also after 14 days of receipt I am no longer entitled to a refund only repair or replace.
This isn’t accurate, as you’re awaiting a successful RMA the 14day period is waved.
As @SpyderTracks notes above, I have also seen this being the case previously with other forum users, if @MatMus was told otherwise by PCS I'd perhaps consider asking them to confirm that position in writing via email as it really doesn't tie in to me.
I’ve had a look in the terms and conditions but I can’t find a statement to that effect and it was certainly not what I was just told on the phone.
Unfortunately there does seem to be a bit of miscommunication going on at headquarters these days. As we've been told, most of the customer services are working remotely and communication between them and the workers on the ground can often be a little lacklustre.
If you download the DPD app you can upgrade to Saturday Delivery.
I’ll give it a try but I wondered if it may be because they are also collecting the defective card at the same time - they might not do Saturday pick ups.
Check after about 6:30, I don't want to get your hopes up, but I've had stuff picked up late on friday by DPD and not expected to get before Monday and i've woken on the saturday to have an email from DPD telling me that its out for delivery