RGB failure on pump

[SillyBlueCat]

My Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler is almost 3 years old and its stopped showing certain colours. The only colours I can get are red, yellow and a slight greeny colour - has something happened to the lighting inside?

Not only is it really annoying but also worried that it might mean the pump itself has something wrong with it and will stop working or not be as affective. Not had any overheating issues yet but keeping an eye on it.

Reinstalled ICUE and tried installing older versions to make sure not a ICUE problem which hasn't worked so thinking something wrong with the actual pump.

 

[SpyderTracks]

My Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler is almost 3 years old and its stopped showing certain colours. The only colours I can get are red, yellow and a slight greeny colour - has something happened to the lighting inside?

Not only is it really annoying but also worried that it might mean the pump itself has something wrong with it and will stop working or not be as affective. Not had any overheating issues yet but keeping an eye on it.

Reinstalled ICUE and tried installing older versions to make sure not a ICUE problem which hasn't worked so thinking something wrong with the actual pump.

Hiya, is this a pcspecialist system? Can you post your full specs from the order page?

 

[SillyBlueCat]

Case	NZXT H511 MID-TOWER GAMING CASE (WHITE)
Processor (CPU)	AMD Ryzen 7 3800X Eight Core CPU (3.9GHz-4.5GHz/36MB CACHE/AM4)
Motherboard	ASUS® TUF GAMING B550-PLUS (DDR4, USB 3.2, 6Gb/s) - RGB Ready!
Memory (RAM)	16GB Corsair VENGEANCE DDR4 3600MHz (2 x 8GB)
Graphics Card	8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st M.2 SSD Drive	500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st Storage Drive	2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
Memory Card Reader	USB 3.0 EXTERNAL SD/MICRO SD CARD READER
Power Supply	CORSAIR 750W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling	Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler

 

[Scott]

How are you changing the colours at the moment? Is it iCue that's allowing you to select them? Can you post a screenshot of the main screen on iCue?

 

[B4zookaw]

Probably one or more of the LEDs inside has failed, so you can no longer get the full range of colours. Try setting some static colour on the pump in ICUE to see what colour might have failed. E.g. set all red, all blue, all green. I suspect blue is the issue