See bottom of post for full specs
So after a couple of weeks of use here is my review of this high end machine and feedback on my experience.
The Good
Super fast everywhere, booting, games, windows, never seems to lag on any action. Every game runs at 1080p maxed out (without OC)
Very well built (no scratches or dents) with care and attention to details, cabling is done very nicely.
Looks really cool but still understated. R4 is a very nice case.
After initial ordering problems (https://www.pcspecialist.co.uk/forums/showthread.php?28938-Impressive-but-flawed-ordering-system) delivery was quick and received nicely packaged and in good condition.
The Bad
Well there are quite a few bad points noted here but not all of them are PC Specialists fault.
Hardware configuration
Generally nicely built, the only thing I dont like is the Sound Blaster being jammed right next to the GTX card, this is not advised and most builders wouldnt dream of doing this for thermal reasons alone. This could be the reason for the problems I get to further on.
For the GTX780 I would have liked a bigger name brand than PALIT although I had a PowerColor in the past and it was excellent.
Perhaps it would have been nice to see an extra top fan thrown in for free given how much it cost?
Software
I really don't like seeing PC Specialist branding on the boot screen every time I start the machine.
Very light install which some may like but most of the supplied software and drivers were not installed!
ASUS Suite, latest Intel chipset drivers, Corsair Link, Office, Creative Sound Card software + drivers and a few other things were all missing. Maybe some don't like all that 'bloatware' but at least the latest motherboard and soundcard drivers should be there? If this is the policy it should be noted that the PC is not ready/upto date to use when shipped.
The Windows 8 supplied needed a special hotfix to install 8.1 (special bulk install perhaps?). That was an absolute mission to find and no one knew anything about this when I contacted PC Specialist, I think given how long the preview has been around they should have been geared up for it.
Windows 8.1 then caused the supplied Corsair Link software to not be able to detect the H80 cooler (due to the new USB drivers in 8.1), that was fixed with an unsupported registry hack.
So on the software side of things there was a lot of work to do. Still smiling just at this stage.
Overclocking
Once up and running I started trying some games. Immediate BSOD, after just a few minutes even with low temps.
It is now clear that the 4.4GHz overclock I ordered is not achievable even pushing the voltage up abit (1.31v), I am 'unlucky' in that even with low cpu and board temps the system is unstable from about 4.2GHz and up which is well below the average for I7-4770K, so it looks like I got a bad chip or maybe its the DRAM, who knows, I know what I am doing and have been through all the guides for the new ROG Asus boards and carefully pushed it from stock with voltage and multiplier but it cannot OC over 4.2GHz. Some people have 4.7 @1.27v which is disappointing.
What's more annoying than getting a bad/poor chip is the claim that PC Specialist do a 'hot room' stress test, this is quite clearly not the case as they would have seen very quickly that it crashes under reasonable load at their supplied OC even with the fans on max and temps not breaching 70degrees.
I also see temp spikes under load which might suggest poor thermal paste application or seating but I can't be sure, certainly no one else is seeing frequent 10degree spikes.
Ok, so I got a bad chip, unlucky but that's life, so I started working the overclock myself and I have settled at 4.2ghz / 1.285volts and its stable in windows so far. Apparently this is bottom 5% of 4770K chips.
But here's the real problem, the Sound Blaster Zx is not stable at any OC above stock! At this mild overclock after extended use the card will start the dreaded crackling (mainly on rear speakers). I have re-installed drivers, cleaned etc. but it seems that it is the overclock because once back down to stock it seems solid (not for definite but hasn't happened yet). I think you need to add sound card testing to your process because the Creative cards are fickle, I believe from my research it is down to BLCK frequency or PCI-e bandwidth issues. I am going to try moving the card as far away from the GTX as possible and if that doesn't help I will haunt the Asus/Creative boards :surrender:
Summary
I ordered a super fast top-end PC which looks great but was not properly configured. I paid top dollar and even extra for an overclock that was not achievable and doesn't seem to have been tested properly. I am happy with the base performance (its really fast stock) but I am not really impressed due to the issues I have had and a lack of ability to OC.
Perhaps I should ask for a credit back for the 45% overclock? But that would be of very little consolation as I have just paid through the nose for a system that can be matched by a 2 year old overclocked system that costs half the price. I suppose I got a little stung or just unlucky. Maybe I will keep the OC and use the Realtek motherboard sound card or buy a Xonar. Advice welcome!
Lesson learned
I always knew but now I really know PCs are a labour of love and pain free operation is 100% not guaranteed :sweatdrop:
Machine Specs
Case Define R4
CPU Overclocked Intel® Core™i7-4770k Quad Core (3.50GHz @ max 4.40GHz) NOPE, its 4.2GHz
Motherboard ASUS® MAXIMUS VI HERO: PCI-e 3.0, SATA 3.0, USB3.0
Memory (RAM) 16GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (2 x 8GB KIT)
Graphics Card 3GB NVIDIA GEFORCE GTX 780
1st Hard Disk 480GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s
1st DVD/BLU-RAY Drive 15x BLU-RAY WRITER DRIVE
Power Supply CORSAIR 850W ENTHUSIAST SERIES™ MODULAR TXM-850 V2-80 PLUS®
Processor Cooling Corsair H80i Hydro Series High Performance CPU Cooler
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card Creative Sound Blaster Zx 5.1 PCI-E Soundcard
Wireless/Wired Networking WIRELESS 802.11N 300Mbps
So after a couple of weeks of use here is my review of this high end machine and feedback on my experience.
The Good
Super fast everywhere, booting, games, windows, never seems to lag on any action. Every game runs at 1080p maxed out (without OC)
Very well built (no scratches or dents) with care and attention to details, cabling is done very nicely.
Looks really cool but still understated. R4 is a very nice case.
After initial ordering problems (https://www.pcspecialist.co.uk/forums/showthread.php?28938-Impressive-but-flawed-ordering-system) delivery was quick and received nicely packaged and in good condition.
The Bad
Well there are quite a few bad points noted here but not all of them are PC Specialists fault.
Hardware configuration
Generally nicely built, the only thing I dont like is the Sound Blaster being jammed right next to the GTX card, this is not advised and most builders wouldnt dream of doing this for thermal reasons alone. This could be the reason for the problems I get to further on.
For the GTX780 I would have liked a bigger name brand than PALIT although I had a PowerColor in the past and it was excellent.
Perhaps it would have been nice to see an extra top fan thrown in for free given how much it cost?
Software
I really don't like seeing PC Specialist branding on the boot screen every time I start the machine.
Very light install which some may like but most of the supplied software and drivers were not installed!
ASUS Suite, latest Intel chipset drivers, Corsair Link, Office, Creative Sound Card software + drivers and a few other things were all missing. Maybe some don't like all that 'bloatware' but at least the latest motherboard and soundcard drivers should be there? If this is the policy it should be noted that the PC is not ready/upto date to use when shipped.
The Windows 8 supplied needed a special hotfix to install 8.1 (special bulk install perhaps?). That was an absolute mission to find and no one knew anything about this when I contacted PC Specialist, I think given how long the preview has been around they should have been geared up for it.
Windows 8.1 then caused the supplied Corsair Link software to not be able to detect the H80 cooler (due to the new USB drivers in 8.1), that was fixed with an unsupported registry hack.
So on the software side of things there was a lot of work to do. Still smiling just at this stage.
Overclocking
Once up and running I started trying some games. Immediate BSOD, after just a few minutes even with low temps.
It is now clear that the 4.4GHz overclock I ordered is not achievable even pushing the voltage up abit (1.31v), I am 'unlucky' in that even with low cpu and board temps the system is unstable from about 4.2GHz and up which is well below the average for I7-4770K, so it looks like I got a bad chip or maybe its the DRAM, who knows, I know what I am doing and have been through all the guides for the new ROG Asus boards and carefully pushed it from stock with voltage and multiplier but it cannot OC over 4.2GHz. Some people have 4.7 @1.27v which is disappointing.
What's more annoying than getting a bad/poor chip is the claim that PC Specialist do a 'hot room' stress test, this is quite clearly not the case as they would have seen very quickly that it crashes under reasonable load at their supplied OC even with the fans on max and temps not breaching 70degrees.
I also see temp spikes under load which might suggest poor thermal paste application or seating but I can't be sure, certainly no one else is seeing frequent 10degree spikes.
Ok, so I got a bad chip, unlucky but that's life, so I started working the overclock myself and I have settled at 4.2ghz / 1.285volts and its stable in windows so far. Apparently this is bottom 5% of 4770K chips.
But here's the real problem, the Sound Blaster Zx is not stable at any OC above stock! At this mild overclock after extended use the card will start the dreaded crackling (mainly on rear speakers). I have re-installed drivers, cleaned etc. but it seems that it is the overclock because once back down to stock it seems solid (not for definite but hasn't happened yet). I think you need to add sound card testing to your process because the Creative cards are fickle, I believe from my research it is down to BLCK frequency or PCI-e bandwidth issues. I am going to try moving the card as far away from the GTX as possible and if that doesn't help I will haunt the Asus/Creative boards :surrender:
Summary
I ordered a super fast top-end PC which looks great but was not properly configured. I paid top dollar and even extra for an overclock that was not achievable and doesn't seem to have been tested properly. I am happy with the base performance (its really fast stock) but I am not really impressed due to the issues I have had and a lack of ability to OC.
Perhaps I should ask for a credit back for the 45% overclock? But that would be of very little consolation as I have just paid through the nose for a system that can be matched by a 2 year old overclocked system that costs half the price. I suppose I got a little stung or just unlucky. Maybe I will keep the OC and use the Realtek motherboard sound card or buy a Xonar. Advice welcome!
Lesson learned
I always knew but now I really know PCs are a labour of love and pain free operation is 100% not guaranteed :sweatdrop:
Machine Specs
Case Define R4
CPU Overclocked Intel® Core™i7-4770k Quad Core (3.50GHz @ max 4.40GHz) NOPE, its 4.2GHz
Motherboard ASUS® MAXIMUS VI HERO: PCI-e 3.0, SATA 3.0, USB3.0
Memory (RAM) 16GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (2 x 8GB KIT)
Graphics Card 3GB NVIDIA GEFORCE GTX 780
1st Hard Disk 480GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s
1st DVD/BLU-RAY Drive 15x BLU-RAY WRITER DRIVE
Power Supply CORSAIR 850W ENTHUSIAST SERIES™ MODULAR TXM-850 V2-80 PLUS®
Processor Cooling Corsair H80i Hydro Series High Performance CPU Cooler
Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card Creative Sound Blaster Zx 5.1 PCI-E Soundcard
Wireless/Wired Networking WIRELESS 802.11N 300Mbps
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