{Resolved}

[Keb1980]

Resolved issue

 

[barlew]

Have you consulted with anyone at PCS on the phone or the live chat feature about this in order to resolve the issue?

With respect, you don't really need the BullGuard anyway. It's known to cause more problems than it solves, trust in Windows Defender

Yeh bull-guard is

Contact customer support mate they will sort you out. Try and be a bit more level headed when you do.

 

[ubuysa]

Here you go https://myaccount.bullguard.com/register. A 10 second Google search found that, it's not rocket science.

Often in life you have to work stuff out for yourself.

 

[AgentCooper]

For reference, here is the other discussion:

Other rant thread

'Other rant thread'

 

[barlew]

I am absolutely baffled the someone is having a meltdown over losing access to Bull-Guard.

 

[steaky360]

Guys please don't aggravate the situation. I took it from the OP that they needed an activation code, which they did not have and PCS have (apparently) said they wouldn't supply.

I've passed this up the chain to them. Please let them respond.

 

[moosEh]

@Keb1980 I have referred your forum posts and webmails to the Customer Care Management team, as you have already been dealing with the Customer Care team I think its prudent that they provide their official response either to you directly or to me to relay.

 

[Keb1980]

I am absolutely baffled the someone is having a meltdown over losing access to Bull-Guard.

I'm just not prepared to pay for something and not have it provided, regardless of what it is. if I paid for it, then why shouldn't I expect it?

 

[steaky360]

I'm just not prepared to pay for something and not have it provided, regardless of what it is. if I paid for it, then why shouldn't I expect it?

Codes/etc. are typically included in the welcome pack? Did you receive yours? I take it you've double/triple checked and there's no code in there?

Will also be good to hear back on any resolution/response relating to the complaint. I'd suggest sticking to one thread moving forward however, keep any updates in one place.

 

[ubuysa]

I need to apologise to @Keb1980, I hadn't realised you'd paid for a Bullguard license. My apologies.

I would honestly suggest that you uninstall Bullguard however. There have been several threads on here of people having problems with it and Windows Defender is all you need.