Recoil 15.6" Linux No Touchpad

[brokennorthern]

I've tried everything I can think of on my own, and have gone through half a dozen Linux Distributions, including Ubuntu, Mint, Debian etc. For all of them, everything worked except the touchpad. No response at all. I've gone so far as to have a response from the manufacturer who told me it can't be done. This is basically my final shot at getting it to work. Does anyone know a way to get the touchpad to work on any linux distribution?

Chassis & Display	Recoil Series: 15.6" Matte QHD 165Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)	AMD Ryzen™ 9 Eight Core Processor 5900HX (3.3GHz, 4.6GHz Turbo) Change to: Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo)
Memory (RAM)	32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB) Change to: 32GB Corsair 2933MHz SODIMM DDR4 (2 x 16GB)
Graphics Card	NVIDIA® GeForce® RTX 3070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive	2TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader	Integrated SD Memory Card Reader
AC Adaptor	1 x 230W AC Adaptor
Power Cable	1 x 1 Metre UK Power Cable (Kettle Lead)
Battery	Recoil Series Integrated 94WH Lithium Ion Battery
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card	2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless	GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options	1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Keyboard Language	PER-KEY RGB BACKLIT UK MECHANICAL KEYBOARD
Operating System	NO OPERATING SYSTEM REQUIRED
Operating System Language	United Kingdom - English Language
Windows Recovery Media	NO RECOVERY MEDIA REQUIRED
Office Software	FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus	NO ANTI-VIRUS SOFTWARE
Browser	Microsoft® Edge (Windows 10 Only)
Notebook Mouse	INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam	INTEGRATED 1MP HD WEBCAM

Not sure if the rest of the specs are relevant. PCSpecialist tech support could only help me so far as to tell me my computer was a Tongfang gm5tg7w.

Thanks, and I've got my fingers crossed.

Edit: The laptop is also running a Windows 10 operating system. The touchpad is fully functional when running Windows only.

 

[Stephen M]

Tongfang are not great but I have never had a laptop when the touchpad never worked. My first thought is have you run Windows on this, could it be a dodgy touchpad - that should have been checked at PCS but things come loose in transit.

 

[brokennorthern]

Tongfang are not great but I have never had a laptop when the touchpad never worked. My first thought is have you run Windows on this, could it be a dodgy touchpad - that should have been checked at PCS but things come loose in transit.

Hey. Thanks for responding. Yes, I should have mentioned (and this is my fault) that I was dual-booting. The Windows 10 installation is fully functional, touchpad included. I'll update the main post to reflect this information.

 

[SpyderTracks]

Hey. Thanks for responding. Yes, I should have mentioned (and this is my fault) that I was dual-booting. The Windows 10 installation is fully functional, touchpad included. I'll update the main post to reflect this information.

can you post your full specs from the order page?

 

[brokennorthern]

can you post your full specs from the order page?

Updated.

 

[astiak]

Hi,

Could you please post the output of

cat /proc/bus/input/devices

? In particular see if the touchpad is listed there. I don't have the same system, but what you should expect to see is something similar to this:

I: Bus=0018 Vendor=093a Product=1336 Version=0100
N: Name="UNIW0001:00 093A:1336 Touchpad"
P: Phys=i2c-UNIW0001:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-6/i2c-UNIW0001:00/0018:093A:1336.0001/input/input9
U: Uniq=
H: Handlers=event7 mouse1  
B: PROP=5
B: EV=1b
B: KEY=e420 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

Also the output of:

xinput list

And the output of:

cat /var/log/Xorg.0.log | grep -i libinput

Have you used the latest kernel version with any of the distros that you have tried?

It's possible that the touchpad hardware is not recognised as the chassis is quite new. That will be determined by the first command.

 

[Mnemonic]

Did you end up getting the touchpad working? I'm thinking about ordering this laptop (with the AMD CPU), will be running Arch Linux (so latest kernels etc). It has been a while since I've bought a new laptop, I have a couple of questions about Linux on this unit:

• Can you completely power down the Nvidia GPU?
• How long does the battery last if you power down the GPU?
• Is there a way to set the power mode in the BIOS (e.g. "silent", "quiet", "performance", "max" etc...)?
• Does the palm rejecting work well with the touchpad? (Guess you need a working touchpad first).
• How does the mechanical keyboard feel?