Random freezing

ThomasW

Bronze Level Poster
In the past week or two, my computer has either crashed while playing a game or while just casually doing work via google drive etc the computer just outright freezes and I can't do anything other than unfortunately force shut it down.

This GPU error code I get when some of the games I play crashes, mainly GTA 5.

Sometimes the AMD drivers crash but I never get a crash report, and can never find out why.

Everything is updated in windows updater, no window security alerts, all drivers updated, all AMD drivers up to date.

I am using two monitors and now every so often both of them just go black aswell

EDIT #2
CaseCOOLERMASTER MASTERBOX MB530P ARGB GAMING CASE
Processor (CPU)AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
MotherboardASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card12GB AMD RADEON™ RX 6700 XT - HDMI, DP - DX® 12
1st Storage Drive1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
1st M.2 SSD Drive500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
2nd M.2 SSD Drive1TB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H100i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT
Wireless Network CardWIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
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Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaNO RECOVERY MEDIA REQUIRED
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusNO ANTI-VIRUS SOFTWARE
BrowserMicrosoft® Edge (Windows 10 Only)
Monitor Cables2 x 2 METRE GOLD PLATED V1.4 HDMI CABLE
Keyboard & MouseCoolerMaster Devastator III Combo Keyboard and Mouse
Mouse PadPCS Gaming Mouse Mat
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND
Build TimeStandard Build - Approximately 10 to 12 working days
Promotional ItemGet DIRT 5 with select AMD Ryzen CPUs with AMD Radeon GPUs
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Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 
Last edited:

SpyderTracks

We love you Ukraine
In the past week or two, my computer has either crashed while playing a game or while just casually doing work via google drive etc the computer just outright freezes and I can't do anything other than unfortunately force shut it down.

This GPU error code I get when some of the games I play crashes, mainly GTA 5.

Sometimes the AMD drivers crash but I never get a crash report, and can never find out why.

Everything is updated in windows updater, no window security alerts, all drivers updated, all AMD drivers up to date.

Could you post a screenshot of your windows update page?
 

SpyderTracks

We love you Ukraine
May be worth starting with a clean GPU driver install.

If you use DDU to uninstall and reinstall latest drivers.

 

ThomasW

Bronze Level Poster
May be worth starting with a clean GPU driver install.

If you use DDU to uninstall and reinstall latest drivers.

I will do that now, and keep you updated
 

ThomasW

Bronze Level Poster
May be worth starting with a clean GPU driver install.

If you use DDU to uninstall and reinstall latest drivers.

Just did it all. And loaded up teamspeak and within 10 seconds the computer has frozen.

This time I can move my cruiser but can’t close teamspeak can’t open any apps. However on my second monitor discord is open and is working fine.
 
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