Hi all,
I've had the odd random crash for a while which normally sorted itself after reseating the RAM and replugging the various cables into the power supply ... but after the latest one I can't get my machine to boot at all. There is power - I see the lights on the motherboard - and when I press the on button the fans start/light up but 1/2 a second later it all turns off. (I have to toggle the main power rocker switch before the on button works again .... but only to crash again).
As well as reseating the RAM and replugging in the various cables into the power supply I've unplugged/replugged in everything I can see but still to now avail. I also tried powering up with everything that can be unplugged unplugged (fans, hdd etc) but it still just switches itself off again after 1/2 second.
Not sure what else to try so asking the collective wisdom here before thinking of doing a return/repair .... which I desparately want to avoid if at all possible.
Machine details:
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 5600G Six Core CPU with Radeon™ Graphics (3.9GHz-4.4GHz/19MB CACHE/AM4)
Motherboard
ASUS® PRIME B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
INTEGRATED GRAPHICS ACCELERATOR (GPU)
1st M.2 SSD Drive
512GB INTEL® 670p M.2 NVMe PCIe SSD (up to 3000MB/sR, 1600MB/sW)
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Surge Protection
6 Socket 2m Surge Protector
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 16 to 18 working days
Promotional Item
Get a Warframe: G-Series Pack with select AMD Ryzen G-Series CPUs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
from
www.pcspecialist.co.uk
Any ideas as to what I can try gratefully received.
I've had the odd random crash for a while which normally sorted itself after reseating the RAM and replugging the various cables into the power supply ... but after the latest one I can't get my machine to boot at all. There is power - I see the lights on the motherboard - and when I press the on button the fans start/light up but 1/2 a second later it all turns off. (I have to toggle the main power rocker switch before the on button works again .... but only to crash again).
As well as reseating the RAM and replugging in the various cables into the power supply I've unplugged/replugged in everything I can see but still to now avail. I also tried powering up with everything that can be unplugged unplugged (fans, hdd etc) but it still just switches itself off again after 1/2 second.
Not sure what else to try so asking the collective wisdom here before thinking of doing a return/repair .... which I desparately want to avoid if at all possible.
Machine details:
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 5 5600G Six Core CPU with Radeon™ Graphics (3.9GHz-4.4GHz/19MB CACHE/AM4)
Motherboard
ASUS® PRIME B550-PLUS (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
INTEGRATED GRAPHICS ACCELERATOR (GPU)
1st M.2 SSD Drive
512GB INTEL® 670p M.2 NVMe PCIe SSD (up to 3000MB/sR, 1600MB/sW)
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
STANDARD AMD CPU COOLER
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Surge Protection
6 Socket 2m Surge Protector
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 16 to 18 working days
Promotional Item
Get a Warframe: G-Series Pack with select AMD Ryzen G-Series CPUs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
from
Home/Office build line check - No gaming or anything very intense
Hi to all you wonderful people. I've spent a couple of days soaking up the forum and would like to thank you all for all you post. I was going to be buying a pre-built but what seems like a complete lack of decent options at my price point and the fact that there is so much good info here and...
Any ideas as to what I can try gratefully received.