Problems locating second storage after reinstalling windows

Martinr36

MOST VALUED CONTRIBUTOR
One of them was the nvidia driver (or at least I just installed that since my brightness didnt work either. it Asked me to login to my nvidia account. is that a thing or is it optional)

The left is the top one, the right is the bottom one
The left one is your webcam
 

Martinr36

MOST VALUED CONTRIBUTOR
On my cosmos they are a windows installed driver, so if you right click it go to properties, then update driver and see if windows update can find them
 

ubuysa

The BSOD Doctor
The right-hand one is likely part of the AMD chipset driver I believe. That should be available in your PCS downloads. That's quite probably the major source of your problems, though why Windows Update didn't pick it up I've no idea.

I'm not so sure the left hand one is the webcam. The vendor id 0x06CB is Synaptics, so it's more likely to be a touchpad or fingerprint scanner (probably the latter). Again the driver should be in the PCS downloads if Windows Update isn't finding it.
 

Segwayrider

Silver Level Poster
The right-hand one is likely part of the AMD chipset driver I believe. That should be available in your PCS downloads. That's quite probably the major source of your problems, though why Windows Update didn't pick it up I've no idea.

I'm not so sure the left hand one is the webcam. The vendor id 0x06CB is Synaptics, so it's more likely to be a touchpad or fingerprint scanner (probably the latter). Again the driver should be in the PCS downloads if Windows Update isn't finding it.
Spot on with the fingerprint lol.
Wasnt the chipset zip. Any other idea to what it may be or should I try to dowload the files one by one to see if that fixes it?
 

Bhuna50

Author Level
I forgot to turn on the camara via fn +10 🤦‍♂️
Damn - i saw this thread and was going to suggest this as i did on the other thread - but my pizza arrived....now you found it out :D



PS - I wonder how i knew that would be the reason.....5 years ago when my Defiance came, I logged a call with PCS helpdesk as my camera wasnt working....LOL :D :D :D - ever since then I check I've activated it. In my defence at that time though, we didnt have icons printed on the Function keys or near them...
 

Segwayrider

Silver Level Poster
Damn - i saw this thread and was going to suggest this as i did on the other thread - but my pizza arrived....now you found it out :D



PS - I wonder how i knew that would be the reason.....5 years ago when my Defiance came, I logged a call with PCS helpdesk as my camera wasnt working....LOL :D :D :D - ever since then I check I've activated it. In my defence at that time though, we didnt have icons printed on the Function keys or near them...
Its always some stupid little thing that makes everything go wrong isnt it
 

Segwayrider

Silver Level Poster
Anyway the last unknown driver disappared after installing the airplane zip from my downloads on the PCSpecialist page
 

Martinr36

MOST VALUED CONTRIBUTOR
Anyway the last unknown driver disappared after installing the airplane zip from my downloads on the PCSpecialist page
That's good, have we got your second drive back yet, if not give us a screenshot of disk management tool & lets see what we can work out
 

Martinr36

MOST VALUED CONTRIBUTOR
If you mean the 2 tb storage drive then yeah. I had that back after the disk management tool, where i reconfiguired it (or something I cant quite remember, just know it said it wasnt configured yet, when i took a look).
that's great so all sorted now
 
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