Problem with new pc

[Jco0py]

Just wondering if anyone can help me, im new to PC gaming, my PC arrived today.

I've plugged it in and connected it to my monitor and its saying no signal. My laptop works through my monitor.

Tried display port and HDMI? still no luck.

Pcs running and keyboard and mouse are lit up etc. Graphics cards lit up with just 2 fans spinning (6800xt)

Bit stuck!

 

[Resistance100]

Have you plugged the cables into the GPU rather than motherboard?

If you post you’re full PCS specs on here someone will be able to help you

 

[Jco0py]

Hello, yes its plugged into the GPU


Case
CORSAIR CRYSTAL SERIES 570X RGB GAMING CASE
Processor (CPU)
Intel® Core™ i9 Ten-Core Processor i9-10850K (3.6GHz) 20MB Cache
Motherboard
ASUS® ROG MAXIMUS XII HERO Wi-Fi (LGA1200, USB 3.2, CrossFireX/SLI) - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB)
Graphics Card
16GB AMD RADEON™ RX 6800 XT - HDMI, DP - DX® 12
1st Storage Drive
2TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
Power Supply
CORSAIR 750W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H100i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
LED Lighting
50cm ARGB LED Strip
Extra Case Fans
1x 120mm Thermaltake TOUGHFAN 12 Case Fan
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)

 

[Jco0py]

It's also just beeped and shown error code A2 on motherboard.

 

[Martinr36]

Check the GPU is properly seated

 

[Jco0py]

Thanks for your reply. Yeah GPU seems fine, motherboard now says 40. The A2 has disappeared.

 

[Martinr36]

ok, not sure what that error code is but some of the Asus boards like the monitor to be turned on before booting the pc, so give that a try

 

[ubuysa]

Thanks for your reply. Yeah GPU seems fine, motherboard now says 40. The A2 has disappeared.

What does your motherboard manual say about these codes?

 

[Jco0py]

ok, not sure what that error code is but some of the Asus boards like the monitor to be turned on before booting the pc, so give that a try

Yeah still no luck.

 

[Martinr36]

Here's some info on code 40

Maximus XI Hero code 40...?

MY Maximus Hero XI WiFi keeps showing code 40, but here is the issue......THE MANUAL SAYS NOTHING FOR CODE 40 IN THE CODES LIST! What are your thoughts on this?

rog.asus.com

 

[Jco0py]

What does your motherboard manual say about these codes?

The current code is 40 - system is waking up from the s4 sleep state.

 

[Martinr36]

The current code is 40 - system is waking up from the s4 sleep state.

read the link i posted above

 

[Jco0py]

read the link i posted above

I have Martin thanks. Unfortunately hasn't helped.

 

[Martinr36]

Have you checked that fast startup is disabled

 

[Jco0py]

Have you checked that fast startup is disabled

I cant I have no display?

 

[scarpa1]

Is your laptop connected to the monitor when you are turning the PC on?

I know next to nothing about this but I had trouble with black screens when I first started when connecting the PC to my monitor and TV at the same time.

Had to sort out the display settings before I got both working fine together.

Maybe disconnect the laptop and try booting up with just the monitor and PC

 

[ubuysa]

I think it's something that's worked loose in transit. You need to systematically check everything; pop all cards (inc. RAM) and reseat them, check all cables and connectors (esp. SATA cables), pop the M.2 SSD out and reseat that, etc.

See also this, it's old but probably relevant: https://rog.asus.com/forum/showthread.php?15733-Maximus-V-doesn-t-boot-A2-code-(IDE-Detect)

 

[Jco0py]

Is your laptop connected to the monitor when you are turning the PC on?

I know next to nothing about this but I had trouble with black screens when I first started when connecting the PC to my monitor and TV at the same time.

Had to sort out the display settings before I got both working fine together.

Maybe disconnect the laptop and try booting up with just the monitor and PC

Thanks for reply bud, yeah it was just connected to the PC

 

[Jco0py]

I think it's something that's worked loose in transit. You need to systematically check everything; pop all cards (inc. RAM) and reseat them, check all cables and connectors (esp. SATA cables), pop the M.2 SSD out and reseat that, etc.

See also this, it's old but probably relevant: https://rog.asus.com/forum/showthread.php?15733-Maximus-V-doesn-t-boot-A2-code-(IDE-Detect)

Okay thanks for your reply, Ill have an investigate.

 

[Scott]

Do you have a TV you can connect the PC to via HDMI? When it switches on and the keyboard lights up. Try hitting F1.