Prime95 Hardware Failure within 10mins

I

InTheMood

Bronze Level Poster
Hey everyone,

New build as follow;

Case
FRACTAL DEFINE 7 BLACK QUIET MID-TOWER CASE
Processor (CPU)
Intel® Core™ i7 12-Core Processor i7-12700K (3.6GHz) 25MB Cache
Motherboard
ASUS® ROG MAXIMUS Z690 HERO WIFI (LGA1700, USB 3.2, PCIe 5.0) - ARGB Ready
Memory (RAM)
32GB Corsair VENGEANCE DDR5 5600MHz (2 x 16GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP, LHR
Graphics Card Support Bracket
PCS GRAPHICS CARD SUPPORT BRACKET
1st M.2 SSD Drive
500GB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7000MB/R, 3000MB/W)
1st M.2 SSD Drive
2TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
1st M.2 SSD Drive
2TB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7300MB/R, 6900MB/W)
DVD/BLU-RAY Drive
16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW & SOFTWARE
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Braided Power Supply Cables
CORSAIR Premium Individually Sleeved PSU Cable Kit Pro - Black
Processor Cooling
Corsair iCUE H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Firewire
2 Port IEEE 1394a Firewire PCI-E Card (2 x 6 pin)
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery


I've went and benchmarked the PC using the tools advised by SpyderTracks on a sticky somewhere, and all looks good except during Prime95's Large FFT test which threw a Hardware Failure error within 10mins of running it. Blend test sent me in a BSOD very quickly too.

A quick look within the BIOS shows that I am running XMP II with a custom DDR5 5600 profile that came already set with the computer when I received it. No visible issues using the computer normally, though I haven't played any games on it yet. Temps look good on HWInfo and MemTest passed.

Any suggestions as to why this may be?
 
I

InTheMood

Bronze Level Poster
Another odd thing... C drive is underperforming by about half as advertised whilst the other disks are within their marketed perf. Normal or abnormal?

1661796807488.png
 
I

InTheMood

Bronze Level Poster
IRLRobinS said:
Within the tolerance for the CPU not to throttle, which is 100c
Click to expand...
Indeed. Which would suggest another issue? What can you think of?

Taking a look at the sloting of the SSD shortly.

EDIT: You're right, it looks like the OS drive is slotted into the second M.2 port which is gen 3 (it is numbered SSD 1 as opposed to SSD 0). Any reason why PCS might have done this? Is it worth swapping them around and can this be done now that the system is installed?
 
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B4zookaw

B4zookaw

VALUED CONTRIBUTOR
Anything logged in Windows Event Viewer after it crashes? Look for any error entries in the System logs? It might show a CPU error if cpu unstable
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
InTheMood said:
EDIT: You're right, it looks like the OS drive is slotted into the second M.2 port which is gen 3 (it is numbered SSD 1 as opposed to SSD 0). Any reason why PCS might have done this? Is it worth swapping them around and can this be done now that the system is installed?
Click to expand...
I'd say they decided to put the larger SSDs on Gen4, but to me it makes sense to have your boot drives on Gen4 and put one of the larger SSDs on Gen3 and have that drive to be more archive data (docs, backups, etc) where speed is not so critical
 
I

InTheMood

Bronze Level Poster
IRLRobinS said:
I'd say they decided to put the larger SSDs on Gen4, but to me it makes sense to have your boot drives on Gen4 and put one of the larger SSDs on Gen3 and have that drive to be more archive data (docs, backups, etc) where speed is not so critical
Click to expand...
That makes sense to me too. Should I swap them around? Can this be done safely without triggering some errors?
 
B4zookaw

B4zookaw

VALUED CONTRIBUTOR
InTheMood said:
That makes sense to me too. Should I swap them around? Can this be done safely without triggering some errors?
Click to expand...
I believe so, you might have to change the boot order in the BIOS though, but that is simple enough. Hopefully any thermal pads under the heatsinks aren't too sticky and can be prised off. You may also need to swap the standoff under the 500Gb to the new slot if PCS installed it. Generally Asus would recommend adding this if the SSD is single sided (I'm assuming the 2Tb drives are double).
 
I

InTheMood

Bronze Level Poster
Thank you for the info!

Just set the BIOS to auto as opposed to XMP and Prime95 has been running happily for over 20mins now. Will let it run overnight and report but I think it's a step in the right direction. EDIT: Prime95 has run happily overnight for over 9 hours.

Now - I would rather use the XMP profile to make use of more power in the build but I have no idea what could be causing this issue! Any suggestions?
 
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