Possible graphics card failure?

[JediMonsoon]

Hi, Here is my spec

Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® CROSSHAIR VIII HERO WIFI (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
2nd M.2 SSD Drive
2TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2700MB/sW)
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H150i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
Non Required
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NONE
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 12 working days
Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 9 5900X 12 Core CPU (3.7GHz-4.8GHz/70MB CACHE/AM4)
Motherboard
ASUS® CROSSHAIR VIII HERO WIFI (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
2nd M.2 SSD Drive
2TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2700MB/sW)
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H150i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
Non Required
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NONE
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 12 working days

Everything has been working fine. I upgraded to Windows 11 about 3 days ago and updated all the graphics drivers and chipset etc. Everything fine.
I turn on my machine today and there is a strange kind of pixelation to the computer image. It isn't as obvious on bright images but you can see it on a dark screen and dark parts of the screen. I used a 4K TV via HDMI as a monitor and the images are fine other than the PC. It shows on the PCS boot screen also so I'm guessing its not a Windows issues.


Here is a link to a couple of photos I tool while getting the computer to restart. Not the best but I think it gives you an idea.

If anyone can help I would be most greatful

IMG_3964.JPG - Icedrive

IMG_3963.JPG - Icedrive

 

[JediMonsoon]

I turned it on today and it was back to normal. I’m not sure if that is worse. My PC is still under warranty for a couple of months. It would be just my luck to break just out of warranty!

 

[SpyderTracks]

I turned it on today and it was back to normal. I’m not sure if that is worse. My PC is still under warranty for a couple of months. It would be just my luck to break just out of warranty!

Did you do an inplace upgrade to 11 or a clean install?

Just out of interest, have you played Amazon's "New World" game at all?

The fact it's happening in the boot up screen would suggest a hardware issue, the fact it corrected itself could be due to it only being triggered when the card gets to higher temps, it's possible there's a bit of the circuit board tracing that's cracked, or a broken solder joint somewhere.

 

[Jasontvnd]

Did you do an inplace upgrade to 11 or a clean install?

Just out of interest, have you played Amazon's "New World" game at all?

The fact it's happening in the boot up screen would suggest a hardware issue, the fact it corrected itself could be due to it only being triggered when the card gets to higher temps, it's possible there's a bit of the circuit board tracing that's cracked, or a broken solder joint somewhere.

I think Nvidia drivers have isolated that issue but it's definitely still worth considering.

 

[JediMonsoon]

Thank you everyone for your help. So far it hasn’t happened again. I did a upgrade of windows rather than a fresh install.

To be fair it was a few days using it since the upgrade before this happened but thought it was still worth mentioning.

As you say hopefully it was a one off but looks like it might be worth mentioning to PCS just in case .