PC wont start up

[steaky360]

i tried exactly what it said there but my pc just wouldnt thrn on same as before goes on for 1 sec then off..

Give PCS a call today, refer them to this thread and see what they say, they will likely issue a RMA for you to return the rig for further testing/repair.

 

[VenatoS]

Where can i find the number?

 

[steaky360]

Where can i find the number?

http://www.pcspecialist.co.uk/contact-us/

0333 011 7000
Monday - Friday 9am - 8pm and on Saturdays 9am - 5pm.

 

[VenatoS]

I called em told them about the problem and they said is probably mootherboard or PSU.
Should i request RMA?

 

[vanthus]

I called em told them about the problem and they said is probably mootherboard or PSU.
Should i request RMA?

If still under warranty I would request an RMA.

 

[VenatoS]

Yeah its still under warranty... about 1 and half months old.

 

[steaky360]

100% request an RMA, I'm surprised PCs didn't offer an RMA when you called them!

 

[vanthus]

Yeah its still under warranty... about 1 and half months old.

The quicker you arrange an RMA then the sooner you'll get it back

 

[VenatoS]

100% request an RMA, I'm surprised PCs didn't offer an RMA when you called them!

He might of, but their accents are very specific and i might of not heard well as english is not my first language. But good job to PCs for answering my calls so fast and helping immidietly

 

[mantadog]

Pointed to that all along, shame it will end up being that way though. Hope it's all sorted in the end though, let us know how it goes.

 

[VenatoS]

Pointed to that all along, shame it will end up being that way though. Hope it's all sorted in the end though, let us know how it goes.

I just hope my PC will come back fixed and working as well as before because a lot of people had bad expiriances with the RMA.. from what i've read.

 

[vanthus]

I just hope my PC will come back fixed and working as well as before because a lot of people had bad expiriances with the RMA.. from what i've read.

I wouldn't worry,only a very small percentage have issues like that and most of the time it's down to damage in transit.

 

[VenatoS]

I have now requested RMA ... where can i find my request?

EDIT: Found my request now waiting for the approval.

Thanks to everybody who has helped so far!

 

[VenatoS]

Does anyone know how long it takes for RMA to be approved?

 

[steaky360]

Does anyone know how long it takes for RMA to be approved?

It's typically quite quick, if you phone them up and speak to them about it they might be able to approve it now and arrange pick up for Monday/Tuesday.

 

[VenatoS]

I am so confused!? I got a text message and email saying DPD will deliver something to me on monday!? Is that the pick up for my computer or they are actually delivering something?
Thought RMA would be them comin to pick it up e.e

 

[vanthus]

I am so confused!? I got a text message and email saying DPD will deliver something to me on monday!? Is that the pick up for my computer or they are actually delivering something?
Thought RMA would be them comin to pick it up e.e

Probably means they will be collecting,but best check that with PCS,did you receive an RMA number.

 

[VenatoS]

I did not recive an RMA number.. all i got was "Your consingment number is : *number*"
there is nothing about an RMA mentioned in email.. or text msg.

 

[steaky360]

The text message will probably be automated, you can check on your PCS login (main page) for the status of your RMA it should appear there. If you're concerned give PCS a call and they can clarify whether you need one (you might not if they are collecting I don't know).

 

[ariadne2]

I didn't know they set up RMA over the phone, I was told I had to enter mine on the website. You should have got an email to state that the RMA was created, then another to say approved. Anyway, your problem sounds similar to mine a few weeks ago which turned out to be the motherboard. All working now, though.