Pc not turning on properly

[alfushoop]

Windows update configures drivers through optional updates, you need to have run those before installing anything like graphics driver etc

That's done but the power button still doesn't work properly, is it possible its still a software issue or is it more likely a hardware issue now that I've clean installed?

 

[SpyderTracks]

That's done but the power button still doesn't work properly, is it possible its still a software issue or is it more likely a hardware issue now that I've clean installed?

It wasn't done as your device manager wasn't configured properly?

Can you post a screenshot of your optional updates section and your device manager?

 

[alfushoop]

It wasn't done as your device manager wasn't configured properly?

Can you post a screenshot of your optional updates section and your device manager?

Thanks for the help

 

[SpyderTracks]

Thanks for the help

So you need to manually install the bluetooth driver from the motherboard website

 

[alfushoop]

So you need to manually install the bluetooth driver from the motherboard website

Done that now, still won't turn on

 

[alfushoop]

So you need to manually install the bluetooth driver from the motherboard website

I've set the button to only put my PC to sleep for now which seems to work fine so I think you are right in that it's a software issue but I'm not sure what problem it is

 

[TonyCarter]

I've set the button to only put my PC to sleep for now which seems to work fine so I think you are right in that it's a software issue but I'm not sure what problem it is

What was the button set to do before you set it to 'sleep'?

 

[alfushoop]

What was the button set to do before you set it to 'sleep'?

It was on "shut down", basically the issue is when I shut down my pc the only way I can turn it back on is if I manually turn the psu off and on again, otherwise the power button doesn't work

I've set it to sleep now instead of shut down for a temporary solution but that means my pc is going to be on all the time instead of turning off.

I'm assuming the button has no loose connection as I wouldn't be able to put it to sleep and wake it up again, so it's either an issue with the psu itself or a software issue.

Any help is appreciated.

 

[Martinr36]

I would check ask the connections, just to be on the safe side, these things can come loose

 

[TonyCarter]

Have you tried using the shutdown process from within Windows itself, instead of relying on the button? Does that result in the same failure to restart?

 

[alfushoop]

Have you tried using the shutdown process from within Windows itself, instead of relying on the button? Does that result in the same failure to restart?

Yeah any way I shut down the pc causes the same issue

 

[alfushoop]

I would check ask the connections, just to be on the safe side, these things can come loose

Yeah I've tried to push in the wires see if that works but I haven't built a pc before and I've ordered this 1 so it was built for me I'm worried if I mess with it too much I'll break something and I don't know what I'm doing so I won't be able to fix it

I'll play around a little more but im hoping its a software issue which im able to fix through guides and trial and error otherwise im a lil stuck :/

 

[alfushoop]

It seems alot of people online are having he same issue with the Corsair RM850x but I'm not sure

 

[Aurynn]

I had a similar issue before and it was a connected device (mouse or keyboard) that was causing the problem.

Might be worth unplugging everything except the power cable and try the power button.

 

[alfushoop]

I had a similar issue before and it was a connected device (mouse or keyboard) that was causing the problem.

Might be worth unplugging everything except the power cable and try the power button.

Doesn't seem to change anything thanks for the suggestion tho