PC has suddenly stopped working

A

alesma

Bronze Level Poster
Hi,

I recently bought a PC from this website (around 17/01/2014) and it has been working normally up until last night.
I went to turn my PC on after it having been off all day, and the PC itself started up (fans running, lights on etc) but there was no POST beep and the monitor displayed nothing.
I must add that fairly often, whenever I shutdown my PC it would start up straight away on its own, sometimes 2/3 times in a row.

I have googled the problem and every solution seems to involve taking apart the hardware inside the case which I am not too confident about doing.

I also must add that I didn't decide to buy any OS, and instead installed a copy of Windows that my friend had downloaded from torrents :( would this have anything to do with it?

Below is my build:

Case InWIN GT1 BLACK GAMING CASE

Change to: COOLERMASTER CM STORM ENFORCER - GAMING ENTHUSIAST CASE

Processor (CPU) Intel® Core™i7 Quad Core Processor i7-4770 (3.4GHz) 8MB Cache
Motherboard ASUS® MAXIMUS VI GENE: RoG, PCI-e 3.0, SATA 3.0, USB3.0, THX
Memory (RAM) 8GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (2 x 4GB KIT)
Graphics Card 2GB NVIDIA GEFORCE GTX 650 Ti - DVI, mHDMI, VGA - 3D Vision Ready

Change to: 4GB NVIDIA GEFORCE GTX 770 - 2 DVI, HDMI, DP - 3D Vision Ready

2nd Graphics Card NONE
3rd Graphics Card NONE
1st Hard Disk 2TB SEAGATE ST2000DX001 2TB/8GB SSHD 64MB HYBRID DRIVE

Change to: 240GB INTEL® 530 SERIES SSD, SATA 6 Gb/s (upto 540MB/sR | 490MB/sW)

2nd Hard Disk NONE

Change to: 2TB WD CAVIAR BLACK WD2003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)

3rd Hard Disk NONE
4th Hard Disk NONE
RAID NONE
M.2 SSD Drive NONE
1st DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
2nd DVD/BLU-RAY Drive NONE
Memory Card Reader NONE
Power Supply CORSAIR 750W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Processor Cooling INTEL STANDARD CPU COOLER

Change to: CoolerMaster Seidon 120M High Performance CPU Cooler

Extra Case Fans NONE
Fan Controller NONE
Sound Card ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking 10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
Wireless Router/HomePlugs NONE
USB Options MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Modem NONE, I WILL BE USING BROADBAND
Firewire NONE
TV Card NONE
Power Cable 1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System NO OPERATING SYSTEM REQUIRED
DVD Recovery Media NO DVD RECOVERY MEDIA REQUIRED
Office Software NO OFFICE SOFTWARE
Anti-Virus NO ANTI-VIRUS SOFTWARE
Monitor AOC I2369VM 23" Widescreen IPS Monitor - 1920 x 1080, DP, HDMI
2nd Monitor NONE
3rd Monitor NONE
4th Monitor NONE
DVI-D & HDMI Monitor Cables NONE
Eyefinity / GeForce 3D Vision NONE
Keyboard & Mouse Cyborg V.7 Gaming Keyboard with Illuminated Keys
Mouse NONE
Gaming Mouse Pad NONE

Change to: ROCCAT™ Taito Mini Gaming Mouse Mat

Speakers NONE
Webcam NONE
Headsets NONE
Surge Protection NONE
Cable Tidy NONE
Printer NONE
External Hard Drive NONE
Warranty 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Home Installation NONE
Data Recovery NONE


Thanks in advance for your help!

Alex
 
SpyderTracks

SpyderTracks

We love you Ukraine
Top right of mobo beside the dimms should be a post code, have a look at that when it's booting and post what value it settles on
 
A

alesma

Bronze Level Poster
SpyderTracks said:
Top right of mobo beside the dimms should be a post code, have a look at that when it's booting and post what value it settles on
Click to expand...

Thank you for your response. I'm at work at the moment and won't be home until around 1.30PM but I'll post as soon as I can.

Is this likely to explain what the issue is? I understand that normally it is communicated in beeps through the POST, but is this another alternative if there are no beeps?
 
SpyderTracks

SpyderTracks

We love you Ukraine
Yep, it will post codes up to each stage of boot showing success or failure. The code it rests on should tell you which process it's up to and if it's succeeded or failed. If it not succeeding the post, then it's not a windows issue, more likely faulty or loose hardware. If it is succeeding post, perhaps may be worth reseating the gfx card first of all, or switch to on board graphics.
 
A

alesma

Bronze Level Poster
Sorry I've been quite busy at work all morning.

Thanks for taking the time to explain and help me out!

I'll post the codes as soon as I get home.
 
A

alesma

Bronze Level Poster
I've just booted up my PC and the numbers didn't change from "00"

It's been botted up for a couple of minutes and the numbers still read "00"
 
steaky360

steaky360

Moderator
Moderator
00 isn't an error code I don't think (hence 'not used'). I could be wrong about that though.

Check if re-seating the components helps, it might do. You might need to remove most components though and try to boot with the minimal stuff in and then start adding components again to see if you can narrow down whats causing the issue.
 
A

alesma

Bronze Level Poster
I have been doing sosome googling myself and it seems that it could be the CPU, but I hope not because my PC is water cooled and that may take a while to reseat everything.
I've only had the PC since January and it arrive built so I'm struggling to understand why this has happened.
It is still in warranty though so I'm thinking returning it would be the most sensible answer so I don't invalidate the warranty by taking my it apart myself.
 
A

alesma

Bronze Level Poster
Thank you to both of you for your replies. I'm off for the weekend until Tuesday so I won't be able to try anything until then. When I manage to find a fix I'll post back here with a description of what it was :)
 
Rakk

Rakk

The Awesome
Moderator
alesma said:
I also must add that I didn't decide to buy any OS, and instead installed a copy of Windows that my friend had downloaded from torrents :( would this have anything to do with it?
Click to expand...

Just as an extra thought, when you say torrented download of Windows, does this mean its not a legally activated copy, if so its possible that its the OS that's causing the issues if its tried to do an update but couldn't because its not a legally activated version.
 
A

alesma

Bronze Level Poster
It's performed successful updates before so I'm not sure it would be that, but then again I don't know what it is :/

I could have a play around but on the off chance that I do break it I think it would be stupid of me not to send it back under the warranty.

If the postcode stays at 00 from the start of the boot to the finish does this mean it has been unsuccessful on the first stage?
 
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