Hi,
I bought a new PC a few months ago and I have had a couple of issues with it.
Not long after I bought it I was gaming on it and I banged my desk with my knee and the computer instantly froze. Wasn't able to ctrl alt del or anything just complete unresponsiveness. When I booted it back up it went into a BIOS restart or something along those lines and it froze after about 2 minutes of turning on a few times. Eventually I opened up the side panel and tightened everything I could as I read on a reddit thread that it could be a loose connection somewhere and that seemed to resolve the issue until now.
Yesterday I dropped my controller on to the desk because it slipped from my hand when I was putting it down and even this small force banging the desk again caused another instant freeze. I restarted again and got the same bios thing but then it just worked fine once it loaded up windows again, until last night when I was asleep my girlfriend was playing the sims and she says it just froze for no reason. Now when I I it on the monitor doesn't receive a signal and my keyboard doesn't light up, although my mouses light turns on and the actual computer turns on (RGB comps light up and fans start turning etc) so I have no idea what to do or how to fix it.
Any help would be massively appreciated as I would love to avoid sending it back.
I bought a new PC a few months ago and I have had a couple of issues with it.
Not long after I bought it I was gaming on it and I banged my desk with my knee and the computer instantly froze. Wasn't able to ctrl alt del or anything just complete unresponsiveness. When I booted it back up it went into a BIOS restart or something along those lines and it froze after about 2 minutes of turning on a few times. Eventually I opened up the side panel and tightened everything I could as I read on a reddit thread that it could be a loose connection somewhere and that seemed to resolve the issue until now.
Yesterday I dropped my controller on to the desk because it slipped from my hand when I was putting it down and even this small force banging the desk again caused another instant freeze. I restarted again and got the same bios thing but then it just worked fine once it loaded up windows again, until last night when I was asleep my girlfriend was playing the sims and she says it just froze for no reason. Now when I I it on the monitor doesn't receive a signal and my keyboard doesn't light up, although my mouses light turns on and the actual computer turns on (RGB comps light up and fans start turning etc) so I have no idea what to do or how to fix it.
Any help would be massively appreciated as I would love to avoid sending it back.