If your issue is exactly the same I’d suggest following the same route as the OP and raising it with PCS. You’re also welcome to start a troubleshooting thread to see if there’s anything the hive mind can do to help 👍Hello, I'm having the same problem, what's the warranty is over, I'm a victim. did you reach a solution?
Chassis & Display Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) Processor (CPU) AMD Ryzen™ 7 Eight Core Processor 4800H (2.9GHz, 4.2GHz Turbo) Memory (RAM) 16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB) Graphics Card NVIDIA® GeForce® GTX 1650 Ti - 4.0GB GDDR5 Video RAM - DirectX® 12.1 1st M.2 SSD Drive 1TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)