One Long Beep and Three Short Beeps - Help

[lukeirelan-hill195]

Morning all.

As the title suggests, on turning machine on I’m greeted by 1 long beep and 3 short beeps.

Full spec below.

Any help would be appreciated - thanks! And just noticed this has been posted in the wrong place, if a mod could move it would be appreciated.

Case
CORSAIR CRYSTAL SERIES 460X RGB GAMING CASE
Promotional Item
Get 3 Months of XBOX Game Pass for PC w/ select AMD Ryzen CPUs
Processor (CPU)
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF X470-PLUS GAMING (DDR4, 6Gb/s, CrossFireX) - RGB Ready!
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
8GB AMD RADEON™ RX 5700 XT - HDMI, DP - DX® 12
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CORSAIR H60 2018 Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting
2 x 50cm RGB LED Strip
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

 

[SpyderTracks]

Aside from the beeps, are there any symptoms or does it work fine?

1 long 3 short is a VGA error

 

[lukeirelan-hill195]

Aside from the beeps, are there any symptoms or does it work fine?

1 long 3 short is a VGA error

Nothing happens at all. Both screens stay black. It completely froze on me yesterday (out the blue) couldn’t do anything to make it work again. Gone to turn it on this morning and got the beeps and nothing on the screens.

 

[SpyderTracks]

Nothing happens at all. Both screens stay black. It completely froze on me yesterday (out the blue) couldn’t do anything to make it work again. Gone to turn it on this morning and got the beeps and nothing on the screens.

But it powers on ok? Ie fan lights are on?

 

[lukeirelan-hill195]

But it powers on ok? Ie fan lights are on?

Yes, absolutely fine. Apart from nothing on the screed, you’d think the tower was running as normal

 

[SpyderTracks]

Yes, absolutely fine. Apart from nothing on the screed, you’d think the tower was running as normal

Likely a GPU failure then.

When did you buy it?

Can you see what make and model gpu it is? Even if warranty with PCS has expired it’s worth checking the manufacturers warranty.

If you power the pc off at the psu, but leave it plugged into the wall (that will ground it) then take out the gpu and reseat it. Get the serial number of the gpu while you have it out. Also plug the monitor into a different output on the gpu

If that still fails it does suggest the gpu has had it.

 

[lukeirelan-hill195]

Likely a GPU failure then.

When did you buy it?

Can you see what make and model gpu it is? Even if warranty with PCS has expired it’s worth checking the manufacturers warranty.

If you power the pc off at the psu, but leave it plugged into the wall (that will ground it) then take out the gpu and reseat it. Get the serial number of the gpu while you have it out. Also plug the monitor into a different output on the gpu

If that still fails it does suggest the gpu has had it.

Bought it December 2019.

Make is AMD Radeon RX 5700 XT. Model is D182.

I’ve tried plugging the monitors into a different output but still nothing.

Can I be certain it’s the GPU or is it worth sending back to PCS before ordering a new one?

 

[SpyderTracks]

Make is AMD Radeon RX 5700 XT.

So that’s the chip model, not the actual card.

Model is D182.

This is the Board model, all manufacturers used this, it’s not the actual model number of the card. It’s possible it’s a reference card, but that would still have a model name like Navi 10 XT or something similar

It will be a sapphire, or gigabyte or xfx make or something like that. Perhaps you can upload a photo of the card?

Can I be certain it’s the GPU or is it worth sending back to PCS before ordering a new one?

If you’re at all worried about replacing the card yourself you can send it to PCS and have them install a replacement, obviously this would be charged as you’re outside warranty.

If there is still manufacturers warranty, PCS may well sort that out on your behalf and just charge you for the installation, it’s definitely worth getting a quote

Or you can just source your own gpu and fit it

 

[lukeirelan-hill195]

Will check with PCS tomorrow about manufactures warranty. If it is outside of it, is it worth getting the same again, or an alternative/upgrading it?

I’m happy to change myself, just always slightly uneasy if that isn’t the issue! Although everything is pointing towards it being that.

 

[SpyderTracks]

Will check with PCS tomorrow about manufactures warranty.

If you let us know what make and model card it is we can check the warranty? Take a photo if you’re unsure.

If it is outside of it, is it worth getting the same again, or an alternative/upgrading it?

Be kind of pointless getting the same, it’s about time you’d need to look at upgrading it anyway. The 5000 series were starting to catch up but they’re nowhere near as good as the 6000 or 7000s

 

[lukeirelan-hill195]

If you let us know what make and model card it is we can check the warranty? Take a photo if you’re unsure.


Be kind of pointless getting the same, it’s about time you’d need to look at upgrading it anyway. The 5000 series were starting to catch up but they’re nowhere near as good as the 6000 or 7000s

Any recommendations for a specific card?

Photo should be attached this time!

 

[SpyderTracks]

If it is an AMD reference card then it appears to be only 1 year manufacturers warranty which is a shame

I would double check that with PCS though, it's hard to discern which actual GPU model it is from those labels

Any recommendations for a specific card?

What make and model monitor are you using?

 

[lukeirelan-hill195]

Thanks for the help so far. Will double check with PCS tomorrow.

Currently monitor is Samsung Odyssey G5

 

[SpyderTracks]

Currently monitor is Samsung Odyssey G5

which one? The 1440p or ultrawide?

 

[lukeirelan-hill195]

which one? The 1440p or ultrawide?

Apologies, 1440p

 

[SpyderTracks]

Apologies, 1440p

Thanks

So unfortunately, that PSU is going to be an issue for most modern cards at the same level, GPU TDPs have risen significantly since the 5000 series.

I would suggest the 7700XT but you'll need a minimum PSU of 750w, but would make more sense to get say 1000W allowing for the next gpu upgrade as a last upgrade before you retire the PC.

How comfortable are you upgrading the PSU?

 

[lukeirelan-hill195]

I thought you might say that.

I’d be fairly happy happy upgrading the PSU myself.

 

[SpyderTracks]

I thought you might say that.

I’d be fairly happy happy upgrading the PSU myself.

So, it depends, if you think that say in 3 or 4 years you may want to look at increasing resolution or your budget will increase or needs change, then I’d suggest a 1200w PSU, I know that sounds insane, but that literally covers you for any eventuality.

Bear in mind the new hardware accelerated ray tracing cards are still in the really early days. Dedicated AI cores are now ubiquitous as of the 7000 AMD cards, with nvidia having added them sooner. This powers things like frame generation and procedural generation. This is undoubtedly going to increase exponentially in following generations, especially from AMD as they’re quite behind. But the 4000 series nvidia have AI technologies that won’t work even on 3000 series cards, that’s how fast it’s moving.

If you’re not too worried about that possibility in the future, I’d say you need to account for one more gpu upgrade after this. An 850w should cover you if you’re sure about that.

Just also worth adding, you can’t use any of the PSU cables from your existing PSU to the new one, even if it’s the same manufacturer as it will be a different tier of PSU with different power requirements and therefor different standards of cables.