Nova - External Monitor blacking out for few seconds - MiniDisplayPort

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EduOli

Member
Hello!

I need some help with my Nova 15".
My issue happens when playing games on my external monitor using Mini-DisplayPort.
This issue does not happens to my Nova screen.
My screen goes black as like losing video signal.
This only happens when playing games. On windows does not happen.

Link to the video I made showing the issue:
Screen losing video signal - YouTube

Any insight?? I'm getting in contact with Dell also.

My config:
Monitor: Dell S2127DGF - 27" - 1440p - 144Mhz/165Mhz (tried both and the isse hapened in both refresh rates)
Games: Subnautica and Destiny 2
Game configurations: 2560x1440 (1440p), Full Screen or Bordeless Windwowed.

My Nova configuration:
Chassis & Display
Nova Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen 7 3700X Eight Core CPU (3.6GHz-4.4GHz/36MB CACHE/AM4)
Memory (RAM)
32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 230W AC Adaptor
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Battery
Nova Series Detachable 4 Cell Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Def. Audio + SoundBlaster™ Cinema
Wireless Network Card
GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language
15" NOVA SERIES UK KEYBOARD
 
E

EduOli

Member
andjef796 said:
Have you tried a different cable?

Have you tried just HDMI cable?

Does this help at all:

Display intermittently blanking, flickering or losing video signal – DisplayLink Support
Click to expand...
Thanks! That link was realy insightful.

Actualy I didn't tried HDMI because with HDMI I can't use G-Sync only with DisplayPort.
Right now I'm using the cable that came with my monitor.. but could be the adapter for DisplayPort to Mini-DisplayPort (adapter from Dell btw).
I'm going to test HDMI only and probably buy a Mini-DisplayPort to DisplayPort.

Cheers
 
SpyderTracks

SpyderTracks

We love you Ukraine
EduOli said:
Thanks! That link was realy insightful.

Actualy I didn't tried HDMI because with HDMI I can't use G-Sync only with DisplayPort.
Right now I'm using the cable that came with my monitor.. but could be the adapter for DisplayPort to Mini-DisplayPort (adapter from Dell btw).
I'm going to test HDMI only and probably buy a Mini-DisplayPort to DisplayPort.

Cheers
Click to expand...
It's Freesync as well so will work exactly the same over HDMI, just may take a bit of setting up:

How to enable NVIDIA G-Sync on a FreeSync display | Windows Central
 
SpyderTracks

SpyderTracks

We love you Ukraine
EduOli said:
Thanks!

Freesync over HDMI would work if my video card was AMD.
Nvidia only let me configure G-Sync like it's explained in your link if its connected throught DisplayPort.
Click to expand...
A freesync screen will work with either nvidia or AMD cards as in the link above.

only Gsync screens only work with nvidia cards.
 
E

EduOli

Member
Aparently the issue was my adapter. When connected to my DisplayPort cable was kind woobly. After making sure was firmly connected the issues disappeared!
 
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