Hi, yes it is:Is this a PCS build, if so can you post the full spec from your order page
Ok can you take a photo inside the case, especially the cooler rad and pumpHi, yes it is:
Case
COOLERMASTER MASTERBOX K500 RGB GAMING CASE
Processor (CPU)
Intel® Core™ i7 Eight Core Processor i7-9700K (3.6GHz) 12MB Cache
Motherboard
ASUS® TUF Z390-PLUS GAMING: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3000MHz (2 x 8GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2070 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
1st M.2 SSD Drive
512GB Intel® H10 NVMe SSD + 32GB Intel® Optane™ (up to 2300MB/sR | 1300MB/sW)
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CoolerMaster MasterLiquid Lite 240 High Performance Liquid Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting
50cm RGB LED Strip
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Ok can you take a photo inside the case, especially the cooler rad and pump
Hello, I'll try and disconnect the pump when back home from work, but yes the radiator is higher than the pump. I'm guessing it might be the build up of dust, I've managed to clean the front fans, but will need to look on how to clean the radiator etc, i'm not tech savvy unfortunately. I've heard that cleaning the Power supply unit can be dangerous and risk electric shock even if unplugged etc.can you briefly disconnect the pump, just to see if the noise goes away, I'm also trying to work out if the top of the radiator is higher than the top of the pump
Hi, yeah I figured that might be the actual problem. Any recommendations on cleaning the Power supply unit as I've seen comments on videos on how to to do it saying it's dangerous to do?@arrmar that PC needs a really good clean! There is dust and muck in the radiator and on all the fans. The noise of which you complaining is very likely an unbalanced fan in the PSU caused by dust and muck build up. If you leave it like that the bearings will wear prematurely and then you'll really hear some noise.
You just use a can of compressed air or invest in a PC dusterHi, yeah I figured that might be the actual problem. Any recommendations on cleaning the Power supply unit as I've seen comments on videos on how to to do it saying it's dangerous to do?
Or direct https://www.itdusters.com/product/xpert/Hi, yeah I figured that might be the actual problem. Any recommendations on cleaning the Power supply unit as I've seen comments on videos on how to to do it saying it's dangerous to do?
You just use a can of compressed air or invest in a PC duster
Thank you all, spent yesterday afternoon giving it a good clean with the Compu Cleaner I got, surprisingly not too bad inside. However the noise is still there. @Martinr36 when you say disconnect the pump, do you mean unscrew it and take it off (tubes disconnect as well) then turn the pc back on?can you briefly disconnect the pump, just to see if the noise goes away, I'm also trying to work out if the top of the radiator is higher than the top of the pump
Don't remove the pump head, there's a cable that runs from the pump to the motherboard just disconnect that cable at the motherboard end.Thank you all, spent yesterday afternoon giving it a good clean with the Compu Cleaner I got, surprisingly not too bad inside. However the noise is still there. @Martinr36 when you say disconnect the pump, do you mean unscrew it and take it off (tubes disconnect as well) then turn the pc back on?
Pcspecialist tech support are saying it sounds like coil whine or the fan could be getting caught on something. I'll disconnect the psu again and have a look - it was a nightmare first time due to the case design.
Hi, I disconnected the cable from the pump at the motherboard end and there was no noise, however even when it was connected before there would be no noise straight away. It lasted 6 hours today, then the noise started again.Don't remove the pump head, there's a cable that runs from the pump to the motherboard just disconnect that cable at the motherboard end.
When the noise started again today did you disconnect the pump then to see if the noise was still thereHi, I disconnected the cable from the pump at the motherboard end and there was no noise, however even when it was connected before there would be no noise straight away. It lasted 6 hours today, then the noise started again.
I checked the psu fan and it's not catching on anything and the psu is clean, as was suggested by tech support.
@jamiephillips909 I don't have a hdd with this pc, thanks for the suggestion though.
Hi, just done it, the noise stopped briefly but came back while pump was still disconnected.When the noise started again today did you disconnect the pump then to see if the noise was still there
According to the configuration you posted you do.@jamiephillips909 I don't have a hdd with this pc, thanks for the suggestion though.
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE