No POST, no beeps, no lights, no fans

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dankme

Member
Hi,

My 6 month old desktop workstation won't start. Had it off for 3 days and this morning when trying to start it up found it was dead.

I've checked the external power cable and wall socket and both work with other peripherals.
When I try to switch on my machine, none of the fans start, not even the one in the PSU. The MB LEDs don't light up, the LED at the front of the case doesn't either. The machine doesn't do the POST beeps. So nothing at all happens. Nothings spins up.

Is this most likely a failed PSU or could something else be awry? Any other tests that I can do before considering sending this back?

Thanks in advance,
Daniel
 
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paul1224

Well-known member
Few options I would consider if you feel comfortable:
1, Take the side panel off and make sure that the PSU cable hasn't come loose. Your Mobo manual should guide you to where this if you are unsure. Also make sure that the power button connector is connected to the Mobo and not loose.
2, Unplug the PC, turn the power off at the back by the PSU, unplug the 'kettle lead' and hold the power button on your PC fully down for about 30 seconds to discharge it. Plug it back in at the socket, connect the 'kettle lead' to the back of the PC, switch it on at the back by the PSU and press the PC power button to see if it turns on.
3, If you have a PSU tester you could test the PSU for power, if not and you have a spare fuse change that in the plug just in case. Also make sure the plug is directly in the wall socket if possible not via an extension lead or anything just to rule that out.
4, Replace the CMOS battery (but if only 6 months old can't believe it would be that).

Obviously due to the age could also contact PCS for further advice and possibly a RMA if no obvious solutions.

 
Oussebon

Oussebon

Multiverse Poster
Just to be clear, are you saying there are 0 LEDs lit on the mobo?

If the PC has power, even when not switched on with the case power button, there would often be at least 1 LED switched on
 
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dankme

Member
Hi,

Thank you for those options. I'll try them all. It's my work machine...
Yes an RMS is on my mind, but I live in Spain, it was shipped here by PCS. So I'm not keen to try work with out it for a few weeks while shipping and repair lead times tick away. But I guess it may be my only option once I've tried these options as well.

Thank you again for your help.


paul1224 said:
Few options I would consider if you feel comfortable:
1, Take the side panel off and make sure that the PSU cable hasn't come loose. Your Mobo manual should guide you to where this if you are unsure. Also make sure that the power button connector is connected to the Mobo and not loose.
2, Unplug the PC, turn the power off at the back by the PSU, unplug the 'kettle lead' and hold the power button on your PC fully down for about 30 seconds to discharge it. Plug it back in at the socket, connect the 'kettle lead' to the back of the PC, switch it on at the back by the PSU and press the PC power button to see if it turns on.
3, If you have a PSU tester you could test the PSU for power, if not and you have a spare fuse change that in the plug just in case. Also make sure the plug is directly in the wall socket if possible not via an extension lead or anything just to rule that out.
4, Replace the CMOS battery (but if only 6 months old can't believe it would be that).

Obviously due to the age could also contact PCS for further advice and possibly a RMA if no obvious solutions.
Click to expand...
 
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dankme

Member
Yes, that's right. the basic power LED on the MB is not illuminated. So there are zero LED's lit.

Oussebon said:
Just to be clear, are you saying there are 0 LEDs lit on the mobo?

If the PC has power, even when not switched on with the case power button, there would often be at least 1 LED switched on
Click to expand...
 
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Shepard

Enthusiast
Hey Dankme,

just to let you know, as you might not be aware, we do have spanish speaking colleagues and a spanish number.
Contáctenos 917 890 111. They'll be happy to help with the RMA and they speak english as well :)
 
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paul1224

Well-known member
If there is zero power at all then in my experience it is either something very simple or something complex like a failure of a component. Most of my solutions are to try to see if it is a simple solution as best to cover these first and start to eliminate them before you go onto what the bigger problems could be and possibly a RMA.
 
ubuysa

ubuysa

The BSOD Doctor
paul1224 said:
If there is zero power at all then in my experience it is either something very simple or something complex like a failure of a component. Most of my solutions are to try to see if it is a simple solution as best to cover these first and start to eliminate them before you go onto what the bigger problems could be and possibly a RMA.
Click to expand...
I'm in full support of this approach. Try plugging the kettle lead into a kettle (duh!) and see whether it boils.......
 
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dankme

Member
Hi,

Thank you for all of your replies.

As I wrote in my initial message, I've done this several times. Tried the cable with other devices and wall sockets, there is nothing awry with the kettle lead nor wall socket. Looks like a dead PSU after only 6/7 months!

I'll chat again with the support staff.

Thanks for your help everyone.

ubuysa said:
I'm in full support of this approach. Try plugging the kettle lead into a kettle (duh!) and see whether it boils.......
Click to expand...
 
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