No display. PC beeping.

Zel · Friday at 9:27 PM

Have a problem where the screen of my pc went all pixelated. (See here for images)

I turned the pc off and on again, only for there to be no display and one long beep and three short.

I tried reseating the RAM which resulted in one short beep but still no display.

Moved the screen cable from the GPU to display port which got me one long beep and two short, still no display.

Case
CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE
Processor (CPU)
AMD Ryzen 7 7700X Eight Core CPU (4.5GHz-5.4GHz/40MB CACHE/AM5)
Motherboard
ASUS® TUF GAMING B650-PLUS WIFI (AM5, DDR5, PCIe 4.0, Wi-Fi 6)
Memory (RAM)
32GB Corsair VENGEANCE DDR5 5600MHz (2 x 16GB)
Graphics Card
16GB AMD RADEON™ RX 6950 XT - HDMI, DP - DX® 12
1st M.2 SSD Drive
500GB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3200MB/W)
1st M.2 SSD Drive
1TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2500MB/sW)
Power Supply
CORSAIR 1000W RMx SERIES™ - MODULAR 80 PLUS GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead, 1.0mm Core)
Processor Cooling
PCS FrostFlow 150 Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
ONBOARD 2.5Gbe LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]

SpyderTracks · Friday at 9:33 PM

What happened in this thread as it seems to be a similar issue although this may be RAM related given the different BIOS code of one long 2 short after you'd changed port.

Screen pixelated and pc reset

Hmmm, yes. But I'd never advise anyone to try and diagnose a problem based on how it presents (fails). A CTD, for example, could be TDR recovering from a graphics hang, where we'd get a live kernel dump, or it could just be an failure in user-mode code, where we might get clues in the logs...

www.pcspecialist.co.uk

Zel · Friday at 9:44 PM

SpyderTracks said:
What happened in this thread as it seems to be a similar issue although this may be RAM related given the different BIOS code of one long 2 short after you'd changed port.

Screen pixelated and pc reset

Hmmm, yes. But I'd never advise anyone to try and diagnose a problem based on how it presents (fails). A CTD, for example, could be TDR recovering from a graphics hang, where we'd get a live kernel dump, or it could just be an failure in user-mode code, where we might get clues in the logs...

www.pcspecialist.co.uk

So am I looking at another RMA? Because the pixellated screen was different to last time. Then it appeared as large squares on the screen compared to what was showing now. Would it be the RAM or the GPU again?

SpyderTracks · Friday at 9:46 PM

Zel said:
So am I looking at another RMA? Because the pixellated screen was different to last time. Then it appeared as large squares on the screen compared to what was showing now. Would it be the RAM or the GPU again?

No, we haven't done any troubleshooting yet, just wondering what happened as you never let us know?

I'm trying to identify if there is anything unusual in the way you're using the machine, or where it's situated perhaps that may be resulting in speeding up degredation of components.

Zel · Friday at 9:49 PM

SpyderTracks said:
No, we haven't done any troubleshooting yet, just wondering what happened as you never let us know?

I'm trying to identify if there is anything unusual in the way you're using the machine, or where it's situated perhaps that may be resulting in speeding up degredation of components.

Last time I got the GPU replaced with a new one which fixed the problem and I haven't had any issues with the pc until now.

SpyderTracks · Friday at 9:54 PM

Zel said:
Last time I got the GPU replaced with a new one which fixed the problem and I haven't had any issues with the pc until now.

So it was only the GPU, you didn't send the whole system back for investigation, just had a replacement GPU shipped?

Zel · Friday at 9:59 PM

SpyderTracks said:
So it was only the GPU, you didn't send the whole system back for investigation, just had a replacement GPU shipped?

No sorry, I meant the whole system was sent back for investigation and the GPU was replaced.

SpyderTracks · Friday at 10:00 PM

Zel said:
No sorry, I meant the whole system was sent back for investigation and the GPU was replaced.

And that's definitely all that was on the report? Just clarifying before we continue, often they will do multiple changes

Zel · Friday at 10:15 PM

SpyderTracks said:
And that's definitely all that was on the report? Just clarifying before we continue, often they will do multiple changes

Yes. Report below

SpyderTracks · Friday at 10:17 PM

Zel said:
Yes. Report belowView attachment 44085

That's perfect thanks, just wanted to clarify exactly what they'd done.

Are you comfortable removing the GPU? If so we can try that as a first port of call.

If it still fails to display on iGPU output, then we can move to testing the RAM with the GPU still removed.

Zel · Friday at 10:27 PM

SpyderTracks said:
That's perfect thanks, just wanted to clarify exactly what they'd done.

Are you comfortable removing the GPU? If so we can try that as a first port of call.

If it still fails to display on iGPU output, then we can move to testing the RAM with the GPU still removed.

I'll give it a try. Never done this before so, I don't want to make it worse.

SpyderTracks · Friday at 10:34 PM

Zel said:
I'll give it a try. Never done this before so, I don't want to make it worse.

Just need to unscrew the screw holding it to the rear case bracket, and remove the power connectors, then release the PCIe catch before removing the card.

Obviously be sure the PSU power switch is turned off before you do this

Zel · Friday at 10:38 PM

SpyderTracks said:
Just need to unscrew the screw holding it to the rear case bracket, and remove the power connectors, then release the PCIe catch before removing the card.

Obviously be sure the PSU power switch is turned off before you do this

Can't find the PCIe catch.

https://imgur.com/a/4oPor8Z

SpyderTracks · Friday at 10:44 PM

Zel said:
Can't find the PCIe catch.

https://imgur.com/a/4oPor8Z

It's the catch to the right of the slot that the GPU is in

Zel · Friday at 11:07 PM

SpyderTracks said:
It's the catch to the right of the slot that the GPU is in

View attachment 44088

Still trying to remove GPU. All that's left is the catch but it's mostly covered by the GPU itself, so it's proving pretty difficult.

SpyderTracks · Friday at 11:20 PM

Zel said:
Still trying to remove GPU. All that's left is the catch but it's mostly covered by the GPU itself, so it's proving pretty difficult.

If you’re at all unsure then leave it and let PCS do it.

Zel · Friday at 11:34 PM

SpyderTracks said:
If you’re at all unsure then leave it and let PCS do it.

Yeah, had to give up. Couldn't get it to unlock.

So, should I get an RMA again?

Zel · Saturday at 1:31 PM

SpyderTracks said:
If you’re at all unsure then leave it and let PCS do it.

Tested the monitor by connecting it to my ps5, using its own hdmi cable. Got this.

https://imgur.com/a/hk2wJII

TonyCarter · Saturday at 2:13 PM

Zel said:
Tested the monitor by connecting it to my ps5, using its own hdmi cable. Got this.

https://imgur.com/a/hk2wJII

Any warranty left on the monitor?

Zel · Saturday at 2:36 PM

TonyCarter said:
Any warranty left on the monitor?

I'd need to check but there should be. I only got it four months ago.

So is the issue likely the monitor itself and that's why the pc was beeping?

Edit: Still under warranty.

No display. PC beeping.

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

We love you Ukraine

Active member

Active member

VALUED CONTRIBUTOR

Active member