Hi
I imagine I'm best contacting support as I think this is beyond my technical capabilities but I wanted to check here first.
I was playing my game and streaming and my PC flashed black and went to the BSOD - It came up with the Video Memory Management error.
I had to turn it off at the back and unplug and start up again - it has started fine - no error issues. But my PC has been having minor issues up until this major crash tonight. Minor issues included sound cutting out and back again - all sound (Game, Discord, system etc.). I also had an issue with my vengeance pro ram showing as unavailable in the ICUE software. I managed to update that (a few days ago). I also had to update an Nvidia driver as I couldn't access BattleNet. (I'm not sure if they are related, but it worked after.
I'm worried about messing my system up. I'm not sure if there is maybe any hardware issues - I just don't want it getting to that stage.
Any advice would be appreciated
My specs are
I imagine I'm best contacting support as I think this is beyond my technical capabilities but I wanted to check here first.
I was playing my game and streaming and my PC flashed black and went to the BSOD - It came up with the Video Memory Management error.
I had to turn it off at the back and unplug and start up again - it has started fine - no error issues. But my PC has been having minor issues up until this major crash tonight. Minor issues included sound cutting out and back again - all sound (Game, Discord, system etc.). I also had an issue with my vengeance pro ram showing as unavailable in the ICUE software. I managed to update that (a few days ago). I also had to update an Nvidia driver as I couldn't access BattleNet. (I'm not sure if they are related, but it worked after.
I'm worried about messing my system up. I'm not sure if there is maybe any hardware issues - I just don't want it getting to that stage.
Any advice would be appreciated
My specs are
| Processor (CPU) | AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4) |
| Motherboard | ASUS® CROSSHAIR VIII HERO WIFI (DDR4, PCIe 4.0, CrossFireX/SLI) - RGB Ready! |
| Memory (RAM) | 32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB) |
| Graphics Card | 10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR |
| 1st M.2 SSD Drive | 256GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W) |
| 2nd M.2 SSD Drive | 256GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W) |
| 1st Storage Drive | 1TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W) |
| DVD/BLU-RAY Drive | NOT REQUIRED |
| Power Supply | CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Processor Cooling | Corsair iCUE H150i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| LED Lighting | 50cm Blue LED Strip |
| Sound Card | ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD) |
| Network Card | 10/100/1000 GIGABIT LAN PORT |
| Wireless Network Card | NOT REQUIRED |
| USB/Thunderbolt Options | MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS |
| Operating System | Windows 10 Home 64 Bit |
| Operating System Language | United Kingdom - English Language |
| Windows Recovery Media | Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
| Office Software | FREE 30 Day Trial of Microsoft 365® (Operating System Required) |
| Anti-Virus | BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode |
| Browser | Microsoft® Edge |
| Keyboard & Mouse | PCS GK180 88-Key RGB Mechanical Keyboard + PCS GM150 RGB Mouse |
| Mouse | NONE |
| Surge Protection | 6 Socket 2m Surge Protector |
| Warranty | 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour) |
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