NEED HELP WITH MY LAPTOP.

[RyaNM1076]

So i spent nearly £1400 on a laptop as I travel a lot with work, the laptop is amazing when I'm sat at my desk with my charger plugged in, but as soon as i unplug the charger the laptop runs poorly, the games I play I get around 25fps, I have tried everything, but nothing works, can anyone help me out starting to lose my patience with this.

 

[steaky360]

@RyaNM1076 can you post your full specs?

I'd imagine the laptops running in some kind of power saving mode when on battery and potentially not using the dedicated GPU. But full specs would be a great start if you can get them.

Easiest way to post them to forum is to go to your order page and there's a post to forum button.

 

[RyaNM1076]

Chassis & Display
Optimus Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Six Core Processor 10750H (2.6GHz, 5GHz Turbo)
Memory (RAM)
16GB Corsair 2133MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st Storage Drive
1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm)
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC)
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Battery
Optimus Series Integrated 46WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT
Keyboard Language
OPTIMUS SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Laptop Cooling Stands
CoolerMaster NotePal L2 Laptop Cooler, up to 17.3 inch
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
30 Day Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 6 to 8 working days
Promotional Item
Get Death Stranding on PC with select NVIDIA GeForce RTX GPUs!
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland



Im pretty sure i have tried to sort the power saving thing so i dont think its that

 

[Bhuna50]

www.pcspecialist.co.uk/forums/threads/configure-throttlestop-to-temporary-fix-vyper-17-battery-performance-issue.73832/

Is this the same as what you are experiencing?

Appreciate this relates to the Vyper but believe it’s the same motherboard supplier.


Sent from my iPhone using Tapatalk

 

[FerrariVie]

There is a setting on Geforce Experience that usually controls the FPS cap when on battery, it's what they call Battery Boost. Have a look at your settings to see if you can spot it. You can turn it off completely or raise the FPS to something like 40 or 50

 

[barlew]

What games are you trying to play on battery?

Its quite normal for laptop gaming performance to tank when switching to battery because the GPU cannot draw anywhere near the same amount of power.

 

[barlew]

www.pcspecialist.co.uk/forums/threads/configure-throttlestop-to-temporary-fix-vyper-17-battery-performance-issue.73832/

Is this the same as what you are experiencing?

Appreciate this relates to the Vyper but believe it’s the same motherboard supplier.


Sent from my iPhone using Tapatalk

It wont be anything to do with that as its a Vyper 17" specific fault.

 

[RyaNM1076]

any help?

 

[SpyderTracks]

any help?

You need to answer all the above questions and directions.

 

[RyaNM1076]

What games are you trying to play on battery?

Its quite normal for laptop gaming performance to tank when switching to battery because the GPU cannot draw anywhere near the same amount of power.

rainbow six, hunt showdown, we happy few

 

[FerrariVie]

There is a setting on Geforce Experience that usually controls the FPS cap when on battery, it's what they call Battery Boost. Have a look at your settings to see if you can spot it. You can turn it off completely or raise the FPS to something like 40 or 50

This one as well ☝️

 

[RyaNM1076]

This one as well ☝️

Did that on nvidia geforce and it didnt really change much

 

[SpyderTracks]

Did that on nvidia geforce and it didnt really change much

What did you do? You need to disable battery boost.

 

[barlew]

rainbow six, hunt showdown, we happy few

None of those games will perform well on battery they are far too demanding. What you are experiencing is normal laptop behaviour not a fault.