My warranty experience

[Deleted member 17413]

Its been bought third hand, likely off a mate, the lawyer is gonna sit and wonder what you're on talking about warranties.

The warranty sits with the original purchase, thats it. PCS transferring warranties is something PCS have chosen to do, its not how warranties work.

 

[SlapNutz 101]

Once again, I’m just catching up on this thread and something is rankling just a little bit with a couple of your statements, OP.



That’s from your first post, which @ubuysa called you out on. I’ve now read your response...



How is initially going straight to lying and saying you’ve acquired the laptop as a prize anything but trying to ‘pull the wool’?

Whilst I feel bad for you being in this situation, all I can do is actually applaud PCS for their stance. They’ve protected their policy on warranty which is there to safeguard the original buyer in case of theft, stayed true to GDPR protocols by not caving to requests to access or pass on personal information, and informed you of how you’d have to go about getting that warranty transferred.

You’re in a truly rubbish position but, as stated by others, PCS aren’t the ones to be complaining about. Your transaction with the person who sold you that laptop is where the crux of the situation lies.

If you get anywhere with them, please update the thread. I think we’d all like to see some resolution to this 👍

I can see things from your point of view being biased to pcs. It's a shame as things were going in the right direction buy you felt hey must derail thread, must remind everyone op is a liar and bad person, praise pcs, shun shame and finger point the customer.

But it's okay the world needs people like yourselves as you have a purpose.

Regardless of where the situation is the product is acquired my legitimate means. It is under warranty..pcs has means to contact the original owner to confirm sale. Pcs should honor the warranty that they gave with this product.

BTW as it was made clear earlier that by confirming details of the seller they broke GDPR then I'm sorry to say your praising of them defending gdpr and staying true is false. You didn't do a very good job of reading the whole thread did you, yet you are hear pointing fingers and shaming me infront of everyone?

Again you mentioned of them protecting policy of product being stolen...If I am giving them my details and in writing with the serials and they have the means to contact the original owner how and what are they protecting? Protecting the owner from getting his machine back should it be stolen? Or protecting them selves from any warranty claims?

I suggest you learn from your colleague RAKK. Very nicely spoken unbiased, very fair.

I believe we had all accepted where things stood and accepted his final say...but I honestly dont know why you felt or how you felt your negative shaming contribution would contribute to this thread?

Maybe it was a means to provoke me to get this thread closed or deleted or defend pcs on any wrong in their part...either way...I would like to ask RAKK if you could delete the posts after my final post about serial as they are just derailing the thread and provoking meaures.

Kind regards

 

[SpyderTracks]

@SlapNutz 101 there is clearly nothing more to be said on this issue, your problem isn’t with PCS, it’s with the person you bought it from. PCS have fully honoured their warranty terms set out by European legislation, I’m afraid it is the person you bought it from that you have a contract with, not PCS as you have no sales contract with them at all.

I’m going to close this thread as it’s doubtless going to derail further and we all know the outcome already.